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What reviewers say about Enbridge

Based on 11 reviews, listing data and website checks · updated yesterday

Customers generally describe Enbridge as a reliable and efficient energy provider with competitive rates and helpful customer service, often recommending the company for its prompt responses and user-friendly website.
What is Enbridge?

Enbridge is a diversified energy delivery company headquartered in Calgary, Alberta, Canada, that transports about 30% of crude oil produced in North America and nearly 20% of natural gas consumed in the U.S. The company operates through four core businesses: liquids pipelines, natural gas pipelines, gas utilities and storage, and renewable energy. It serves approximately 7.2 million customers through its largest natural gas utility franchise by volume and customer count.

What awards and recognitions has Enbridge received?

Enbridge was selected to S&P Global's Sustainability Yearbook 2025 and has been named to the Dow Jones Sustainability Indices' North American index 15 times, most recently in 2024. The company earned an A-minus climate change grade from the Carbon Disclosure Project for five straight years and was ranked among Canada's Top 100 Employers 22 times, most recently in 2025.

What do reviewers commonly praise about Enbridge?

Customers frequently praise Enbridge for its reliable and efficient service, competitive rates, and helpful customer support team. Many reviewers note that the company has consistently provided reliable and efficient energy solutions with reasonable rates. Some users also appreciate the convenience and ease of managing their energy needs with Enbridge.

How do customers describe the pricing and support experience?

Enbridge offers competitive rates compared to other similar companies and has been described as a reliable and efficient energy provider. The company's rates are reasonable, and customers have reported never having major issues with their services over several years. The customer support team is often cited as helpful and responsive.

Where is Enbridge based and how is it structured?

Enbridge has a workforce of about 16,000 people, primarily located in the United States and Canada. The company is traded on the New York and Toronto stock exchanges under the ticker ENB. Its headquarters are located in Calgary, Canada.

What recent infrastructure projects and acquisitions has Enbridge completed?

Enbridge's website provides comprehensive and user-friendly information for customers. The company offers a 'wellhead-to-water' network for Permian crude producers and recently acquired Salt Creek Midstream gathering assets to establish a full-path solution to tidewater. It also operates the Pony Express Pipeline and Powder River Gateway system connecting U.S. Rockies crude producers to the Cushing hub.

How can customers reach Enbridge during an emergency?

Enbridge's emergency contact numbers vary by region and pipeline system, with specific lines for natural gas and crude oil emergencies. For example, the BC Pipeline emergency number is 1-800-663-9931, while the Alberta/Northwest Territories crude oil pipeline emergency number is 1 (877) 420-8800. These lines are designed to remain clear for emergency situations.

What is Enbridge's mission and commitment to sustainability?

Enbridge's mission is to be the first-choice energy delivery company in North America and beyond, taking a pragmatic, 'all-of-the-above' approach to energy evolution. The company aims to reduce its carbon footprint and achieve net-zero emissions from its operations by 2050. It values safety, integrity, respect, inclusion, and high performance.

How does Enbridge engage with Indigenous communities?

Enbridge contributed a $10,000 grant to support the Mi'kmawey Debert Cultural Centre project, which aims to repatriate ancestral collections and share 13,000-year history. The centre is expected to open in the fall of 2028 in Debert, Nova Scotia, near Truro. This initiative aligns with the Truth and Reconciliation Commission of Canada's 94 Calls to Action.

What major pipeline programs is Enbridge currently implementing?

Enbridge's C$1.2B Aspen Point Program is now in service, delivering an extra 535MMcf/d along its Westcoast natural gas pipeline system for greater energy security. The company also signed an option for the TTC Connector Pipeline to link Tres Palacios storage and Freeport LNG as part of its 'last-mile' Gulf Coast LNG supply project.

What are Enbridge's key energy delivery capabilities?

Enbridge's website states that it moves about 30% of the crude oil produced in North America and operates North America's largest natural gas utility by volume. The company also has a growing European offshore wind portfolio and is advancing new low-carbon energy technologies including renewable natural gas, carbon capture and storage, and hydrogen.

How long has Enbridge been operating and what do customers say about their experience?

Enbridge's customer service is described as top-notch and helpful, with rates that are competitive and reasonable. The company has been in operation for many years, with customers reporting long-term satisfaction and reliability. The website provides clear information on how to pay gas utility bills or update account information.

What are Enbridge's commitments to renewable energy and social responsibility?

Enbridge's website mentions that it was an early investor in renewable energy and has committed more than US$8 billion in capital. The company also supports customers by keeping energy costs in check while developing new energy sources. It aims to make a difference economically and socially as an industry leader and responsible corporate citizen.

How can customers manage their Enbridge Gas accounts and payments?

Enbridge's website includes a section on 'Your Enbridge Gas bill' where customers can visit the Enbridge Gas website to pay their gas utility bill or update account information. The company also provides emergency contact numbers for various regions, ensuring that customers can reach them quickly in case of an emergency.

What is the official website of Enbridge?

The official website of Enbridge is enbridge.com.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Mike Shen
Reviews 1

I have been a customer of Enbridge for several years now and I am quite satisfied with their services. The company has always been prompt in responding to any issues or concerns that I have had. The rates offered by Enbridge are also quite competitive compared to other similar companies. Overall, I would rate Enbridge as excellent and I would highly recommend their services to others.

Tyler Deitrick
Reviews 1

Enbridge has been my energy provider for a while now and I must say that I am quite satisfied with their services. The company offers competitive rates and their customer service is always helpful. I would definitely recommend Enbridge to others.

Ronan Kealy
Reviews 1

I have been a customer of Enbridge for several years now and I must say that I am very pleased with their services. The company has consistently provided reliable and efficient energy solutions. Their rates are competitive and their customer service is top-notch. I highly recommend Enbridge.

Mike Cowan
Reviews 1

Enbridge has been my energy provider for a long time now and I have always been satisfied with their services. Their rates are reasonable and their customer support team is always helpful. I would definitely recommend Enbridge to others in need of energy solutions.

Sean Thornton
Reviews 1

I have been with the company for a while now and I must say their service is great. They are always there when I need them and their rates are reasonable. Enbridge has definitely made my life easier and I would recommend their services to anyone in need of energy solutions.

Lee Rimer
Reviews 1

👍 I have been using Enbridge for my energy needs for a while now and I must say that I am quite happy with their services. Their rates are competitive and their customer service is excellent. I have recommended Enbridge to many of my friends and family.

John Hammer
Reviews 1

Enbridge is a reliable energy provider and their rates are reasonable. I have been a customer for a few years now and I have never had any major issues with their services. The customer support team is also helpful and responsive. Overall, I am satisfied with Enbridge.

Roslyn Tuerk
Reviews 1

Enbridge is an excellent energy company. Their services are reliable and their rates are competitive. I have been a customer for many years and I have never had any issues with them. I highly recommend Enbridge for all your energy needs.

Tada Tun
Reviews 1

Enbridge has been a reliable and efficient energy provider for my household. Their rates are reasonable and their customer service has always been helpful. I appreciate the convenience and ease of managing my energy needs with Enbridge.

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About Enbridge

Enbridge website home page

Address
3000 fifth avenue place
Categories
Oil & energy