So I have dealt with this business 3 times in the past year and half. There is one thing this business is consistent with... BAD CUSTOMER SERVICE! The last experience was being left on hold for literally 15 minutes waiting to get status of a service call I put in 2 days before. They are horrible with follow ups and cannot schedule service calls. They basically told me the tech will get there when he gets there and we will call you just before we go. I had to use them only because we were desperate to get this fixed. I would highly recommend you use another business for fixing your copiers. This one..has always disappointed. I am a business owner myself..and if I treated my customers that way I would be out of business. Horrible customer service.
We have a maintenance contract with this company and we have a issue and they told us parts were not available & we found them online and told them where they could get the parts. Account manager Daniel Perez refuses to honor contract & fix machine. I do not recommend this company at all hope you read this review before you sign up with them!!!!
They are terrible do not use this company, you can contact me at Artisans restaurant and I will explain
Do not do business with this company. They are NOT honorable people. They ignore your phone calls, letters, and emails completely. You won't even get an acknowledgement of receipt. They will auto-renew your lease for another 12 months even under conditions where the copier is not being used and you have requested time after time for them to pick it up. IT IS STILL HERE. Their Director of Sales will not call you, will not reply to email or letter. COMPLETE GHOSTING once they have your contract and money. STAY FAR AWAY.
Terrible Company to do business with overall. The Support is a Joke! They would leave copiers down for days...then they show up fix the 1 issue but they would not check for any other related issues. Tech told me we don't do preventive maintenance we just come out and fix the parts as they break....TERRIBLE!
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From the Copiers Houston businesses trust to Wide Format Printers, Telecom and IT solutions in Austin, TLC Office Systems is your technology one-stop-shop.
Zeno Imaging is a leading provider of office technology solutions in Texas. The company offers a wide range of products and services, including copiers, printers, telecom systems, and IT solutions. With over 20 years of experience in the industry, Zeno Imaging has established itself as a trusted partner for businesses looking to streamline their operations and improve productivity.
One of the key strengths of Zeno Imaging is its commitment to customer service. The company takes pride in providing personalized support to each client, ensuring that their unique needs are met with tailored solutions. Whether it's helping businesses choose the right equipment or providing ongoing maintenance and support, Zeno Imaging goes above and beyond to ensure customer satisfaction.
Another area where Zeno Imaging excels is in its product offerings. The company partners with top manufacturers such as Canon, Sharp, HP, and Xerox to provide cutting-edge technology that meets the evolving needs of modern businesses. From high-speed copiers that can handle large volumes of documents to wide-format printers for producing high-quality graphics and signage, Zeno Imaging has everything businesses need to stay ahead of the curve.
In addition to its hardware offerings, Zeno Imaging also provides comprehensive IT solutions designed to help businesses optimize their workflows and improve efficiency. This includes everything from network design and implementation to cloud-based storage solutions that enable remote access from anywhere in the world.
One thing that sets Zeno Imaging apart from other office technology providers is its focus on sustainability. The company recognizes the importance of reducing waste and minimizing environmental impact through responsible practices such as recycling toner cartridges and using energy-efficient equipment.
Overall, if you're looking for a reliable partner for all your office technology needs in Texas look no further than Zeno imaging! With exceptional customer service combined with cutting-edge products & services designed specifically for your business requirements - they are sure not only meet but exceed your expectations!
- Website
- zenoimaging.com
- Phone
- 8008563900
- info@zenoimaging.com
- Address
- 10688 haddington drive
- Categories
- Business supplies and equipment