Zennova Carpets

Zennova Carpets is a UAE-based company established in 2014 that specializes in premium-quality carpets and home décor solutions, offering both machine-made and handmade options across various styles and collections.

The company provides complimentary standard shipping to the UAE, GCC countries (Saudi Arabia, Oman, Qatar, Kuwait, Bahrain), and Iraq, with estimated delivery times ranging from 2–3 business days in the UAE to 14–25 business days in Iraq.

Zennova offers a wide range of products including Hand Made New Zealand Wool & Silk, Machine Made Bamboo Silk & Acrylic, and curated signature collections designed for distinctive interiors.

Customers can place an order by browsing the collections, selecting preferred options, and proceeding to checkout where guest checkout is available without creating an account.

The business serves markets in the UAE, GCC, Iraq, the USA, European countries, and selected African countries, with pricing displayed in multiple currencies including AED, SAR, QAR, KWD, BHD, OMR, USD, EUR, and more.

To request a custom carpet size, customers must submit their required length, width, quantity, and other details through the custom-size enquiry option on the website.

The company states that custom-size, personalized, or specially altered carpets are generally not eligible for standard returns or exchanges unless they are defective, damaged, or do not match the confirmed order specifications.

Some reviewers on the About Us page praise the company's attention to detail, craftsmanship, and the effortless experience provided by the Zennova team.

Customers can contact the business via the phone number 04 351 2770 or the email address customerservice@zennovacarpet.com during business hours from Saturday to Thursday, 10:00 AM – 7:00 PM.

The website states that the Zennova Promise includes exceptional service beyond the carpet, ensuring a seamless and refined experience from the moment of shopping to installation.

The company emphasizes quality materials chosen for beauty, comfort, and enduring performance, along with refined craftsmanship from the first thread to the final finish.

The site mentions that colours can appear slightly different on screens depending on settings, lighting conditions, and the environment in which the carpet is viewed.

The company highlights that every carpet begins with a dedication to design, material, and detail, aiming to create beauty that lasts in a home for years to come.

Zennova Carpets is located at Dubai, First Al Khail St, Al Quoz, Dubai, Dubai.

You can reach Zennova Carpets by phone at +971 50 508 4492 or by e-mail at info@zennovacarpet.com.