Rozie - cleaning services Malta

Rozie is a cleaning services platform operating in Malta that connects customers with verified cleaners through a mobile app. Users can post a cleaning job once and receive exact price offers from providers within 5 to 15 minutes. The service covers regular home cleaning, deep cleaning, and end-of-tenancy cleaning, allowing users to compare offers based on price, ratings, and availability before booking.

The platform operates exclusively in Malta, connecting over 29,080 users with more than 140 verified cleaners across the island. It serves both individual homeowners and businesses needing regular upkeep, seasonal resets, or guest-ready turnovers for short-let properties. The app allows users to specify location, extras like fridge or window cleaning, and preferred times for flexible scheduling.

The app charges users nothing for booking or subscriptions, relying instead on a marketplace model where cleaners submit exact offers. Hourly rates for independent cleaners range from €10 to €20, while agency teams charge between €15 and €25. A one-bedroom flat requiring a deep clean typically costs between €55 and €95 depending on extras and provider choice.

Every booking includes Trust & Support protection covering accidental physical damage with liability cover up to €1,000,000 per occurrence. Cleaners are ID-verified and tested against unified standards, and the platform offers 7-day payment protection to secure the transaction. Users can also access dedicated customer support and real-time chat updates regarding the cleaner's arrival.

The platform supports English and Malti, with options to become a cleaner in both languages. It connects customers and providers through a mobile application available on both the App Store and Google Play, which has received over 810 five-star reviews. The app handles the entire booking process from posting a job to final payment protection.

The platform was founded in 2026 by co-founders Dainis Dulbinskis, Alex Tul, and Edd Veigurs, with additional leadership from Dainis Dembovskis, Julia Veigure, Anete Jurkovska, and Deniel Mihno. It has already cleaned over 9,110 homes and aims to streamline operations for both cleaners and agencies without marketing costs. The team includes roles such as Chief Marketing Officer and Business & Quality Analyst to ensure service standards.

To get started, users download the app, post their cleaning job once, and wait for cleaners to send exact offers within 5 to 15 minutes. They can then compare prices and ratings, select a convenient time, and book the cleaner directly through the platform. The process is designed to be effortless, requiring only four steps to complete a booking.

The platform operates from its headquarters at ROZIE APP, 10 Triq Sqaq Lourdes, St Julian's SWQ 3334, Malta. During working hours from 07:00 to 17:00, users can call the business line at +356 9977 3433 for immediate assistance. For other inquiries, users can email the support team at [email protected] or [email protected] for collaboration.

The platform offers a free budget estimator to help users set a rough budget before posting a job. It also provides a pricing guide that breaks down costs by room type, such as €20 for the first bedroom and €10 to €20 for each additional bedroom. Users can add extras like deep cleaning or fridge cleaning to customize the final price.

The platform does not use a traditional delivery model but instead relies on a digital marketplace where cleaners send offers via the app. Users can cancel or reschedule appointments through the flexible scheduling feature, which allows picking dates and times that fit their busy lifestyles. There are no stated cancellation fees, only the requirement to pick a time slot that works for the cleaner.

The platform explicitly states it has no subscriptions or hidden fees, ensuring transparency in pricing. Users can compare multiple offers side-by-side, including ratings and reviews, before accepting a cleaner. The exact price is only generated when a cleaner submits an offer, ensuring no inflated quotes are presented upfront.

The platform's mission is to make cleaning less tedious and stress-inducing by connecting homes with skilled professionals who care about doing a great job. It focuses on flexibility and verified cleaners to ensure users never worry about strangers cleaning their spaces or finding time to clean amidst a busy schedule. The goal is to provide sparkling homes and offices without hassle.

The official website of Rozie - cleaning services Malta is rozie.app.

Rozie - cleaning services Malta has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.