ZARA Manchester

3.8 · 328 reviews
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Chloe Standing
Reviews 1
2020-09-25 02:01

Myself and many other customers were struggling to...

Myself and many other customers were struggling to remove the security tags from our purchases with the new self-checkout systems. We did ask for some assistance from the staff member behind the return desk but she said she was to busy. The lady at the front of the queue decided to look around for a...

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Janice Walker
Reviews 1
2020-09-22 22:13

Time for a rant...purchased ZARA earrings on line,...

Time for a rant...purchased ZARA earrings on line,on delivery found to be...one longer than the other,one had a stone missing! No delivery note,returns note,nothing! Was given email address by customer service dept to send complaint & photo of evidence....this I did, twice,its now two weeks since th...

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Charlie Nield
Reviews 1
2020-09-22 20:50

Staff in zara have no personal space concept to bu...

Staff in zara have no personal space concept to busy rushing around to care about social distancing, I was using the escorlaters and a member of staff stud on the step exactly behind me and when stepping off she rushed passed bumping in to me, staff need to have better manners and SOCIAL DISTANCE!! ...

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Andrew Forrest
Reviews 1
2020-09-18 13:11

Great sale but far easier if you go on their websi...

Great sale but far easier if you go on their website as not many sale items are available in-store. The medium is always in the small size and large on the big size so trial and error always best. See if available in the sale then try it on in-store, sure they don't mind.

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Antonio Tiani
Reviews 1
2020-09-12 05:07

Use Zara shop which is ideal for fashion menswear....

Use Zara shop which is ideal for fashion menswear. I bought a sweater, pants and men's shoes too. I was shopping for it in the Zara shop there if you say gorgeous items to go out to party. Wonderful range of items available. Great shopping experience. Cheers. Antonio Jacqui Lucia.

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Hazel Rafter
Reviews 1
2020-08-17 22:30

Lovely store. Well stocked. Always busy therefore ...

Lovely store. Well stocked. Always busy therefore usually long queues for the fitting rooms.
the staff in the store seem to be always busy and look tired all the time but are helpful but not very enthusiastic.
They now have a counter specifically for returns ancient exchanges.
They offer alterati...

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Amanda Yates
Reviews 1
2020-08-10 18:26

Absolutely terrible customer service... I was told...

Absolutely terrible customer service... I was told off for looking at a dress in the mirror because they have changing rooms for that.. it wasn't even me that moved the fixture that was blocking the mirror in the first place.. needless to say.. no purchase was made...

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Jahan Ali
Reviews 1
2020-08-09 14:04

Great selection of clothes. Some great choices to ...

Great selection of clothes. Some great choices to be honest. I do my shopping the staff are ok at pointing. I wasn't impressed when they didn't know where the online pick up point was. I was sent upstairs then downstairs then upstairs. Then I just thought I'd find it myself. It's downstairs at the t...

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Emad Abdelhamid
Reviews 1
2020-08-07 16:32

All the clothes in the photos attached are from Za...

All the clothes in the photos attached are from Zara except the footwear are from other retailers.

Zara is my number one clothes retail. I love almost everything about them from products, shops, services and staff. One thing I am not happy with is their expensive products; this is why I only shop...

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Hannah Williams
Reviews 1
2020-07-25 08:23

Absolute joke of a store! Having browsed the store...

Absolute joke of a store! Having browsed the store for 15 minutes, I had five items I wanted to try on and was refused entry to the dressing room because they closed in ten minutes time. I told her I would be quick but because she had already refused other people she wouldn t let me in! They should ...

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