Just received my Asus laptop from Xoticpc. Mods were minimal, more RAM, upgraded SSDs, stripped Win 10. Assembly, attention to detail, cosmetically clean were all as expected and the laptop performs way better than I expected. Payment processing was a bit slow (I paid credit card), but all other ...
I bought a laptop and a desktop, and working with them on both was great.
Easy to use and informative, recommended for all tech savvy individuals.
My order was processed, invoiced, and paid (including rush build) on January 4th, the first business day after I placed my order. It is now the 11th and my order hasn't even started the production phase. It took 2 emails and a phone call to learn that it could take a up to 2 weeks from payment proce...
Most helpfull staff I have ever experienced.
Cheers guys!
Customer service is excellent, and laptops are the best I have ever owned. My graphics card burnt up on my desktop and I'm back on my 2 year old sagar gaming.
Xotic PC has offered me many great chances to get computer stuff!!! thanks
Update: After posting a review here I was quickly contacted
by a Xotic PC representative and offered a full refund, this
has gone a long way in restoring my trust and I have updated
this review to reflect that. It seems the much of the confusion
was due to mixed signals from an upstream parts di...
lots of good products and deals, good place to look for a new computer
I ordered a computer for my son as a Christmas present on Dec 9 . It is now January 4 and haven't receive the pc I tried to contacted them by phone , tried to chat , sent them an e-mail and no answer at all. when I called no representatives available spent over 2 hours on the phone trying to speak ...
I bought a p157sm from Xoticpc a few years back and it stills runs pretty great. The 780m is starting to shows its age, but with the customer experience and customization options available from Xoticpc I'll be looking to them when it's time to upgrade! I really love the full screen wrap :)
Reliable seller . offering price match, which is really handy, to find your best product online and order it from them, with shipping .
I customized a gaming laptop with these guys a few years ago and love it. It arrived fairly quickly and in perfect shape, and it's held up extremely well over the years. I can game with the best. I will definitely be looking here for my next one when the time comes!
Reliable and always available. In this world of mass manufacturing, it is so hard to get a customized experience-- as far as both product and service.
I recently purchased a Sager through XoticPC. It wasn't the first time I have worked with them. I have never used a Sager, but it was recommended heavily to me for my purposes by Matthew. Man, was he ever right. This model is really perfect for me in every way. I really took my time too, lookin...
Love my computer, great support great pricing and overall good experience till I lost my headphones. And unless you compare their shipping times to Amazon's 2 day shipping, everything seems to be pretty great about this company.
Customer service was extraordinarily helpful with answering some very specific questions. I am currently putting together my order, but I am confident they will deliver a top quality unit.
Shopped with Xotic PC before. Gaming laptops and custom upgrade quality makes me happy. Customer Service and Sales always helpful. However, Xotic PC's shipping department screwed up my order that was delivered this week. Laptop was to be shipped to my business address, directly to my office. De...
It feels great to find out that the beasts of the gaming laptops are available at such great deals. Amazing experience!! :)
Very happy with my laptop purchase. I have had a couple of problems but I will definitely be buying my next computer from here again.
I first purchased a laptop from these fine folks 4 years ago and had a great experience. I just bought another one as that first laptop was showing its age.
Great experience with placing order and making payment. I wanted a Saeger Laptop, and Xotic PC had it for the same price as Saeger but offered a free smartwatch or bluetooth speaker, so I ordered through them instead of directly through Saeger. They called me and confirmed my order, which makes me...
I purchased an awesome custom gaming PC, the service was awesome and I will only buy from Xotic in future. 10/10
Processed and sent the laptop I ordered promptly. The many customization options are nice, and the customization interface is straightforward and clear, with a number of cool way to personalize a device. I was very pleased with the free game offers bundled with purchases.
I believe that the custo...
The Force 1761 I bought from them years ago still works great. Actually upgraded the GPU to a 770m at one point.
I Ordered my first gaming laptop 4 years ago and its still going strong. As an international customer its not always easy top to have a retailer ship directly to you without using and 3 party handler. With XOTICPC Gaming is always just outside your door.
I have purchased two labtops from them now and have been very impressed both times. Customer service is some of the best out there and if your looking for a high powered laptop for gaming or engineering or other like tasks I consider them the best option by far. They also are able to answer my quest...
Great price and service for a MSI Dominator notebook. Running strong after 4 months. Best prices on the web. Great support.
Best laptops and upgrades and customizable in world
Because of my great experience with the first laptop I purchased from XOTIC PC, I looked to them first when I needed a new laptop. Again they provided the best MSI laptop at the best price among their competitors. They've earned my trust.
Few bumps along the way but they were very helpful sorting everything else product was just what i ordered salespeople were very helpful and understanding.
I would fully recommend anyone who is looking to purchase a new PC to do it through XoticPC. They have excellent prices and deals at all times and I've always had pleasant experiences working with the company itself. They make and effort to give their customers individualized attention and will go o...
Worked with you guys about 3 years ago, and the experience was wonderful, and your customer service/support has been incredible ever since. Don't think I'll be buying from anyone else.
u are good at making custom rigs and support all of your subs and followers and you give them back / giveaways and may help the unfortunate but most of the time you guys have answered my questions if i need help so thank you
They offer the best price, and their staff/customer care is exceptionally very very good!! Highly recommended!!
Assisted my aunt on buying a Sager NP8151 gaming laptop for my cousin as a present and everything went well, the chat support is very accomodating they will assist you as far as they can, no hiccups, no delays and the product arrived earlier than expected. My only concern is that their website is ki...
I ordered a $2300 MSI Ghost Pro 002 laptop. Took about two weeks to ship and I was kept informed along the process. However, due to personal reasons, I had to place my order on a weekend using only the website, which didn't really provide enough details in my opinion.
The computer arrived and m...
Xotic is awesome everything I would ever need in a gaming pc
My experience with Xotic PC was actually rather disappointing, but I suppose it may be my fault for buying one of their lower-end laptops. I bought an ASUS, which was a HUGE MISTAKE because of the poor quality. I had to wait two or three weeks before my laptop was shipped from Xotic because they did...
I have purchased two laptops from Xotic PC over the years and the reason I go back to them is that I know exactly what I am going to get with the amazing customization options available and real people I know will work with me. Over all the internet you wont find a more solid place to purchase a lap...
I purchased a Sager np 8268-S from Xotic PC a while back. The purchase went somewhat smoothly and i got my laptop in the end. The shipping caused some frustration, but that was mainly the fault of FedEX. When i ordered my laptop, it advertised being bundled with the game the WItcher 3. I couldn't fi...
I found XOTIC PC by accident when looking for a new gaming laptop. I was looking at Alienware and found XOTIC PC as a vendor. When I wrote XOTIC PC and asked about the best gaming laptop and I was looking at Alienware, Matthew N. came back immediately with a recommendation for a Sager laptop.
...
I ordered a brand NEW MSI gaming laptop from XOTIC PC and was given a laptop that didn't have a working screen on it. I called and was told to fill out a form to get it fixed. It's been more than 2 days and I still don't have a response. Now my "brand new" laptop is just sitting here doing everythi...
I can say I have had a bad experience and you support MSI which I love...so through transitive property I must love you....I love you.
Hands down, the best customer service I've ever encountered from an online company! Let me start by saying that I am very tech savvy, having had my own computer repair and support business for several years. So I am a very particular customer when it comes to technology and computer products. As su...
Good overall experience. I do think that the website could use some fine tuning, to make it a little more user friendly. However the questions I had were able to be answered by both Live online support and the telephone sales team. again I had a good overall experience and the price was right. I wou...
Update: After making a purchase elsewhere, Alex the Sales Manage, continued to contact me to try address my frustration with the original purchase. I explained multiple times that I had already moved on, but he remained persistent to do anything to make it better even knowing that a purchase would n...
Great personable customer service. Expert help optimizing my laptop... best price I could find.
Everything was great except your chat box is not functioning properly. I was able to chat initially with Emily, she was fantastic help. I closed it, then had another question. I entered my name and email again but chat box didn't pop up. I tried alt-tab and everything I knew but there was no chat bo...
First off let me just say that if you are in a big hurry for a custom built laptop then Xotic may not be for you, with that being said, I ordered a MSI GT72vr-063 on November 30th and have made a few upgrades to the RAM and the SSD. As of today December 16th 2016 my order is in the 4th phase of the ...
Really cool! Matthew was a really nice guy hope to buy soon!
Last year I ordered a MSI GS40 Phantom for cyber monday and got the best possible deal from Xotic PC. I was able to upgrade the SSD, Memory, got $100+ in games, and changed my logo LED for the retail price of the the original laptop. At first I was skeptical because I didn't know many things such as...
I bought a laptop about 2 years ago with Xotic PC and it is working EXCELLENT.
I customized it at the time of purchase to make sure if I wanted to have it for a long time that it wouldn't need too much of an upgrade, which was worth it since I should get a better graphics card ;-)
Best on Gaming and work laptops as well. The one thing that makes them special is they feature high quality full customize able PC and laptop hardwares. Literally everything!!!
I bought 2 gaming laptops from XoticPC and it was an excellent experience. The price was the best in the market and you can customizate almost everything. I was outside USA when i had to buy them, so i did some chats with them asking a few things about payment, shipment and some technicals doubts, a...
(FOUR STARS, because there is still a hiccup) I ordered a custom machine in November and it has arrived (Dec 5)! but there's a hiccup...
While searching for a machine I found the chat function on the web page was bunk. I never received an actual human, after days of questioning (i am very thorough)...
I have been using MSI gaming laptop and Desktop for my video editing and graphics work it the best.
they were great helped me on any questions i had for there laptops as well as good customer service
Great computer customization website. Excellent customer service(missed all my chats but got back to me quickly) highly recommend. Overall a great company.
xoticpc is the best PC builder website ive ever used! and their customer support is awesome!
My experience thus far with Xotic PC has been very positive. It took a little while longer than other places to process my order, but this was due to their confirming my identity in order to keep my information safe. I greatly appreciate their commitment to security for their customers, and look f...
I've bought 2 sager notebooks from Xoticpc (NP5792 & NP6110) and am on the verge of buying a 3rd... I can't talk these guys up enough. They have great prices, great sales support and great tech support... I always check them out first when buying a new laptop and usually end up buying from them in t...
I ordered a custom laptop from Xotic PC. First off I would like to say that this site offers quality computers at the best prices I have found on the internet after extensive searching. The transaction went smoothly and I encountered no technical difficulties on the website. The shipping process to...
Xotic PC was an outstanding experience from start to finish. After adding some custom upgrades to the machine I was ordering, I was expecting it to take much longer then it actually did. Total time from ordering to getting and setting up my new computer was 6 days....That awesome.
Thanks Xotic P...
I have had many technical issues but the team at XOTIC has been helpful for me to find a solution.
Great company... Customized Asus laptop delivered fast.
Laptops are exactly what you choose to have delivered to your doorstep! The customer support is very responsive and their website has a ton of different customization one can have for his/her laptop. I'd recommend buying from here any day.
Great company.I interact with them on facebook and twitter.
Amazing experience. They care about their customers and know what they're doing.
I placed an order last week and paid for rush production. After being in contact with them all week, I receive an email that the laptop I ordered is out of stock and they can not procure it for me. I wish they could have told me that right out of the gate instead of 7 days later.
There were so many options that there was no problem finding the right laptop for me that fit my needs and budget. The PC runs smoothly, is not filled with bloatware, and works just as expected.
I Ordered a "Sager np-8153-s" laptop from xotic pc.
arrived after a few weeks in perfect shape, without even a scratch.
i must say that the customer loyalty and support teams are fantastic in their job, their helpful and full of knowledge, and probably one of the best services I've ever came acro...
I bought my Sager Gaming laptop from Xotic PC in 2014, their support in the purchasing and troubleshooting was awesome as well as their Black Friday deals and prices.. Will definitely buy more from them .. <3
havent gotten my new laptop yet but the process was pretty easy, cant wait to get it!
I got 2 MSI GS7 3VR GRF systems to replace my and my wife's aging apple MacBook Pros. These are screaming machines! As a professional, I really appreciate how simple they make my life.
I've got several VMs on the machine, running all the time and they never slow down.
These are 17" 4k systems. The...
Very good overall experience. Had to do a return and reorder which went very smoothly. My laptop was in good working condition when received.
Computer works well but they do not offer the Prema Mods UEFI. I recommend ordering from a Prema Bios partner if the bios aren't available to flash for your model yet.
Xotic PC has many options available to customize yur computer. There staff is highly trained and very friendly! I will always use Xotic for my PC needs!
Ordered a Sager/clevo laptop off this company and was very happy with it. Would def buy again.