tajinder singh
Reviews 1
48roks
Reviews 1
Do not buy a pool from these people. The screwwed ...
Do not buy a pool from these people. The screwwed up the shipping, packing, and manufacturing of my pool order. They will not repond as to if or when they are going to fix my order. Stay away
Elvin Lanier
Reviews 1
Terrible customer service, pool wall rusted after...
Terrible customer service, pool wall rusted after two years , called the warranty company Wilbar international which then said they will cover it under warranty but they charged me a $420 shipping fee. Took over two months to get a receipt then I was told someone would contact me before the deliver...
Muzaffar Mirsaidov
Reviews 1
Nice people but slow loading...
Peter Doty
Reviews 1
DO NOT BUY! Our 5 year old pool is rusting all al...
DO NOT BUY! Our 5 year old pool is rusting all along the top rails and all they can do is have me pay almost $1000 for "prorated" parts and shipping, even though they say their pools have a 30 year warranty. Might as well buy a new pool for the price I would pay for new top rails that shouldn't s...
Rate You
Reviews 1
Avoid buying any pool which has Wilbar associated ...
Avoid buying any pool which has Wilbar associated with it. Plenty of other pool companies out there, this one has a terrible warranty. The Customer Service Reps. wont assist you. Too bad it's the way a lot of American companies are today.
Glen Boucher
Reviews 1
Nicole from customer services is a useless person....
Nicole from customer services is a useless person. DO NOT EVER PURCHASE ANYTHING FROM THIS COMPANY. I am attempting to get a pool that I purchased installed and even after 2 deliver attempts they can not get the order correct. Even the installers say they are embarrassed by the stupidity of people ...
Gilles Laframboise
Reviews 1
Metal is supposed to be guaranteed for 50 years, m...
Metal is supposed to be guaranteed for 50 years, maybe in a confined place like a warehouse. But outside... after 3 years of use, I get an empty pool with rust at base and puncture due to inside rust ? Not good. Very disappointed. Pro rating for getting a new wall. Still not cheap.
Marie Simpson
Reviews 1
Avoid using this company, their warranty departmen...
Avoid using this company, their warranty department does not take responsibility for their short comings and are very unprofessional.
Dan Harris
Reviews 1
This company handles Sharkline Pools. I have been ...
This company handles Sharkline Pools. I have been told by pool company that the "40 year warranty" is useless. Not something I was told when I purchased my pool 8 years ago.
Rest assured, i f you get a pool from these people, you will get the runaround when and if you need to cash in on the warr...
Jatinder Singh
Reviews 1
These guyz out here don't know what they r doing, ...
These guyz out here don't know what they r doing, took 4 hrs to load n then my load was supposed to be 43,000 lbs they load me 55,000 lbs
Daniel Veljkovski
Reviews 1
Pick up a load from 11am to 10pm
Emily Aleman
Reviews 1
Never experienced such TERRIBLE customer service. ...
Never experienced such TERRIBLE customer service. They backorder their pools without notice and fail to give ETA'S. In April they were backordered on pools which is insane being that our pool season was just beginning. I called several times and dealt with a very rude Christine who said she can only...
Rick Lavon
Reviews 1
their pools are OK but they are very bad at custom...
their pools are OK but they are very bad at customer communication and response.
chris campbell
Reviews 1
be very afraid of these people!!!!!!!!!!!!!! 25 ye...
be very afraid of these people!!!!!!!!!!!!!! 25 year pool lasted 3 and 1/2 no help.... my pool company in va won't deal with them any more ..... out over $2000
brutally honest
Reviews 1
Easy in easy out, nice people!
Jas Grewal
Reviews 1
First of truck entrance is very small. OOS be car...
First of truck entrance is very small. OOS be careful the tree on left side will scratch and might do more damage to the trailer. I went wide as possible with tandems front it still took off caulking and heavy scratches. Docks are blindside. Loading was under 1 1/2 hrs.