I received a Tb shot for employment got a piece of paper with an apt date and time telling me to come back between 930-10 am 2 days later to check the injection site. I got to the clinic at 9:40 was told I had to wait 10-15 minutes by a Mexican male receptionist and I said I was told by the nurse to...
Like a previous reviewer, when I went in suffering from a weeklong cold, thinking I needed antibiotics, the P.A., "fixated on unrelated parts of my medical history...". My primary physician is a naturopath, and I prefer to see her, but she's not open on weekends. My husband and son both had just bee...
The staff here is rude and mean, the air smells bad and the floor is dirty.
I wouldn t go here unless it s literally your only option.
*YES I am sure Westcare Clinic is where I visited. Incredibly rude staff, the most unprofessional receptionist I have ever spoken with.
Great experience, 1 hour before closing time with no wait and professional staff. The lobby was spacious and neat, and the Dr. was welcoming and knowledgeable.
Yes here i sit for a hour. There soda machine no water. They wanted 75.00 copay. My copay is 25.00. I will never recommended any one here. Not enough docters.
I was able to do a walk in DOT physical for $100. They could use a backup power supply for the computers and routers. A windsrom just happened to be going through and they lost power 3 times almost had to come back at a later date. Overall though I'm glad to be able to get my CDL medical certificate...
Have been utilizing this walk in clinic for many, many years.... 20+ years! Always treated well by all who work there, and receive quality care. My family drives a bit further to use Westcare but they are hands down better and kinder than any other walk in clinic in the area. Thank you Westcare sta...
Absolute worst place I have ever been I waited over an hour and a half to be seen for my ears and got told it was only a 45 minute to and hour wait and they were taking in patients that had just arrived to be seen before other's who have been waiting to be seen back. They are all about the money an...
Transphobic, incorrect diagnosis of a broken leg, terrible
I went to this clinic to be evaluated for a leg injury that I sustained at work and their Physician Assistant, Tom Weissberger, was very rude and inappropriate. He muttered things under his breath that were unprofessional, which I could hear, and proceeded to tell me he would control everything abo...
Over the years Westcare has been my first stop for medical care when, most fortunately, I've very rarely needed it. A recent visit provided the same quality care and friendly professionalism I've come to to expect. Thanks!
My family and i really like this clinic. When we can't get into our primary care we go here and always well taken care of. Great staff
Always a reasonable wait time for walk in appointments. The entire staff from the front desk to physicians always kind and helpful. Grateful that the clinic is opened long hours waiting in an ER for hour and hours is never fun. Thank You westcare clinic
Pleasant and helpful staff. It's a walk-in clinic so sometimes there's a wait. I always go here if I can't wait for a doctor's appointment.
Friendly staff! The receptionist are wonderful. They had us in and out within the hour. Over all clean office. We will definitely visit again if we are not going to our normal physician.
My boyfriend went in for an ingrown toenail yesterday. The woman at the front desk was short and treated him he was an idiot. I literally stood next to him in horror. She was rude when we went in and she was rude when we were leaving. I'm giving two stars only because the Doctor we had seen was nice...
A week ago I woke up in pain because of my neck, so since I have gone to West care clinic before and had a Dr that had compassion I decided to go there again. Dr. Rodriguez told me I was fine nothing wrong with my neck. That's not what my MRI shows. I have degenerative discs and bulging discs. He ta...
I've been here a few times, the Doctors always get me squared away and back on my way to normal life in a jiffy. They were EXCEPTIONALLY helpful today, they helped me with an issue I've been struggling with for months now. The staff here are always Way more helpful than anywhere else and the Doctor...
No doctors on staff. You get seen by a PA.
Very questionable billing practices. They charged me $10 "finance/billing charge" for a $7 bill.
Don't recommend this place. The new Providence clinic in West Olympia has urgent care and appears to be a much better option as far as facilities and staff ...
In the past I hadn t been impressed by the care I received- however, today I was cared for by Tom W. He provided EXCEPTIONAL care! He was extremely thorough and explained everything very clearly. I felt like all my concerns were listened to and addressed. It s very apparent that quality patient care...
This was the best experience that I have had with an urgent care in many years. Check-in went smooth and we didn't wait long at all maybe 10 minutes. The doctor looked at my son's throat and knew right away that it was Streph, said they could run the test if we wanted but would just keep us there lo...
Staff was great. Doctor was very nice and listened.
If you prefer a unhappy condescending physicians assistant Thomas Weissenberger that act s like a junior high bully because of your high blood pressure then this is the place for you. Extremely low budget. I will never return there nor will I recommend this place. Although receptionist s and nurses ...
I would give this place less than one star if possible. They have time and time again refused to contact my insurance company for payment. I have Tricare Prime and do not pay bills for urgent care. They have billed me several times, even though they know I have Tricare Prime. They add a charge to th...
Absolutely terrible place to seek medical attention. I would give it zero stars if I could. I took my boyfriend here and was seen by "Doctor" Julian Rodriguez for a work related injury. Every time we've come in for his weekly appointment, my boyfriend expresses to him that the pain is getting worse ...
I didn't have to wait forever, and the staff is amazing.
Terrible service. I've been sitting in the waiting room for over 2 hours with excruciating pain watching other people just walk in in and out, people who came in after me. This way wrong
I'm sorry I ever came here. The Doctor I finally saw was nice and very helpful. Next time i'm going to the ER
Usually a short wait and decent staff. Good for finding out if you have strep or bacterial infection.
Don't go to a walk in clinic (any one) for an ankle injury.
Long long long wait, extremely rude receptionist, like literally everything is a burden for her. We waited 2 hours and someone walked in and went right back, when we asked why it was because they needed a "special room for us". I do not reccomend here at all ever. This is our second bad episode her...
This place is dirty, with unathused rude staff. Would only go here if wanted to be left unattended and untreated for hours.
I went in for an on the job injury (smashed finger) on June 24th. They were able to get me into the room and seeing a provider within 20 minutes of arrival.
The staff was absolutely perfect, destiney was my nurse, she was fun, informative, humorous, great attitude, great personality and profess...
if I could give no stars I would. We have never had such rude service from staff before. They yelled at us on the phone and called us liers. never again. I was also hung up on the phone when I payed my bill.
went in with a sore finger and to look into treating the ringing in my ear. Left with a prescription to treat the infection in my finger and a referral to an ear specialist. all and all id say the service was quick and effective.
Walked in to get my CDL physical walked out about an hour later with physical in hand. Friendly staff and doctor. Would recommend
Overpriced, lack of treatment instruction, poor follow up. The X-ray tech was the best communicator there.
We had a very good experience. My son had slipped in the pool shower and needed stitches. We arrived without an appointment during their "walk in" hours and I feel we received great care. The staff were professional and caring. We were there for about two hours, which felt like a long time, but ...
This place is one of the worst places I have a hard time believing that these people have medical degrees. I well never again come to this clinic.
Dr. Rodriguez was exceptional-thorough, capable and compassionate! AC was being repaired so it was a bit toasty in the lobby. Otherwise I would have given my visit five stars. I would recommend this clinic to a friend.
Service Here Is Incredibly Awful and Slow To Say They Are Not Busy At All! Receptionists Are Rude And Have 0 Energy For This Type Of Work! In Their Phones And Have No Concern For Patient Needs! The Entire Staff Needs To Be Replace This Place Is Joke.
Always kind and understanding when we come in weekly.
The wait time was TWO hours and when I saw the walk in doctor, he was rude and unsympathetic. I don't suggest going here.
I read some of the reviews that were left and was kinda worried about going in but I decided to go in anyways as I needed my physical done so I went in the other day after calling and finding out they were the cheapest around for my DOT physical. $89 compared to the $150+ I found everywhere else. ...
The nurse that helped me got a message or something on his phone while I was talking to him and he put all his focus on that. Seemed a little weird being that he was supposed to help. But other than that it s good place to go. Thanks guys!
Fast friendly and efficient. Plus, they are cheaper than the places I've gotten my DOT physical before.
I have never been treated so badly In my life! I go into their "walk in clinic" talk to the lady and ask her if they can help me, she responds with "we could help you if you had real insurance." Gee I'm sorry I'm a small business owner who can't afford fancy insurance. I can't believe their are enou...
I tried for 2 weeks to set up a client for drug testing. Never a call back despite me sending emails and voicemails. I'm not sure why there was such a issue. A call back would of been appreciated.
I have/had a strained ankle for about a week when I looking for a walk in clinic to get some help. I read the reviews and was skeptic to come here. I am glad I did. While the building needs remodeling, it is not dirty. The lobby is pretty open and looks pleasant. Dr. Rodriguez was very kind and eage...
I went to get care here, and they did x rays, but the doctor said I had a bruise on my knee and it would heal and I should be okay Togo to work the next day. So I got up in the morning, not able to walk, and had to be taken into a different clinic where they said I have a sprained LCL. This place is...
The service and level of knowledge from Dr. Buser and the entire staff was excellent. Seen for breathing difficulty and congestion, was able to have an x-ray, have blood drawn, and leave with samples and prescriptions. Extremely satisfied with the cost and level of care received. Thank you Dr. Buse...
Everyone was very helpful and very professional. Took care of all my needs.
What a joke. Nobody is on the same page. Receptionist says sure no problem, you wait 2 hrs and the doctor says no we don't do that. Insane. I'm in between doctors and they denied my care. I don't appreciate the female doctor going up front and yelling at the receptionist spilling my history for ev...
I've been to WestCare many times and will always go to them. The entire staff is amazing and they treat me and my family with the utmost respect all of the providers are excellent they get you in and out as fast as they can while providing excellent service. The staff is there for you the doctors a...
Ignored and sat for an hour and a half while others that came in after me were called back to be seen and left
Good luck getting good medical advice or real help here - and that's after the 2 - 3 hour wait.
This facility should not be allowed to exist. I had a checkup yesterday for the Army and the staff was incredibly unprofessional and unkind. I waited 1 hr and 50 minutes to see a provider, completely unacceptable. When I politely asked about the delay I was told that they, "only had one Dr. today." ...
Waited over 2 hours to get called back, will never go there again. Just seemed like they were taking their sweet time and more people came out then ever were called back.
They were nice enough but lacked professionalism and were unorganized to the point of mixing up me and my daughters test results amd information in the system causing me to have to deal with a UTI FAR longer than needed because they told me my test came back negative (the results were not MY results...
Very nice staff and clean place to be seen at. Quick and knowlagable staff.
Completely unprofessional, uncaring staff. Went in because I felt extremely dizzy, lightheaded and disoriented, and the last time I experienced this it lasted for about a month, so I went in with hopes of getting some answers. The PA, Tom W., didn't offer a blood test, was rude and uncaring, and kep...
Went in today with a cold with a sever sore throat. I was most concerned with the incredibly painful sore throat that I am suffering from. I waited an hour to be taken back which really isn't bad for a walk in clinic. The nurse was was very nice and quick. When the Dr came in he looked at me checked...
This place offers terrible service, excessively long wait times, and has very poor customer service. I would give this a zero star review if possible.
Considering that it's the cheapest option I guess a bad experience is expected. They wouldn't do a test onsite that most vets and doctors can do with a microscope. It would also have been nice not to be scowled at so often. I'd prefer not to go back.
Quick and fast appointment! Hardly any wait time and an understanding staff
Every time I have a health issue they can figure it out no problem
This place will keep you out of work for months then refuse to see you for lack of bill pay therefore never being able to pay since they refuse to release you to work.
Had to get my class a CDL dot physical and the clinic was very quick and effortless! The staff was very pleasant and knowledgeable in getting everything I needed! I also had a work related injury which was also taken care of thru them and had physical therapy referred and was back to work in no time...
Friendly,caring staff, seen quickly - considering I was a walk in. Appreciate the privacy put into place (although some patients ignore it.)
We are very lucky to have such a nice walk-in clinic on the West Side. I went twice and felt very well taken care of. The staff is friendly and knowledgeable. Saved me from having to visit to ER, which is a savings indeed!
I took my 2 year old in because he hasn't been feeling well. The staff was very helpful and everyone we spoke with treated him with respect and kindness. I would recommend going in the morning to reduce wait times. Overall good experience.
My visit was for my DOT physical examination, at the West Olympia location. The staff was very nice and the exam went very fast!
Does NOT accept medical for DOT exams like most clinics do. Prepare to pay 89 bucks out of pocket.
Short wait time.
I would give five stars if it was not for the front office staff. I recently moved to Washington from Arizona and I have a handful of medical problems so I am constantly at the doctor. I had tried getting in to see almost every doctor in Thurston county with absolutely no luck. They were all either ...
Unfortunately I had to go here in an emergency for a UTI and think I left with someone elses sickness. I was throwing up the next day and stuck in bed all day. I recommend wearing a mask, that the cliniic provides.
If I could give them zero I would, do yourself a favor and save yourself some heart ache and time find a regular dr you can go to, the time and sanity you save will be priceless. Rude staff I got my go payment back and went to tumwater family practice;they got me in that day. And now my wife can bre...
I went in for a physical a couple of weeks ago and had a great experience. Was visited by PA Tom W who was extremely pleasant and professional. I strongly recommend this clinic.