They do not cover Children's Hospital in Milwaukee, and we're now learning that they offer no alternatives. We've only had this insurance for 4 months and are already being forced to drive to Madison instead of going 5 min down the street to have my 3 year old's tonsils out because Children's is th...
Was put on hold by customer service for over 10 minutes for a simple request that should have been easy enough to respond to by pulling up my offices NPI number. Instead it seemed like she didn't want to be bothered and asked me to hold and I've been on hold ever since. I think she wants me to hang ...
If you need a mammogram, don't say anything. Express a concern, and you will pay the entire amount yourself.
Beyond terrible! If you have any choice at all, don't choose WEA! Terrible service, prices and communication. They need to be investigated by the Wisconsin insurance commission! The ineptitude of this company is immeasurable!
Denied a treatment deemed necessary by my doctor and hospital. Ended up paying $$$ out of pocket. 0/10 would not recommend.
Don't give them your email address - unless you like junk mail. They assure you that you will not get junk emails but even after unsubscribing you are on the "List"
Because I have numerous health conditions I have been assigned to a nurse health manager. Her job is to save them money. Unfortunately I have suffered numerous times because of their attempt to have cost savings. I'm immunocompromised and they mandated I go into clinics to have my wound care done be...
Worst company I have worked for. Poor leadership. Interesting note is that most 5 star ratings seem to be coming from their employees.
Truly awful insurance. First, their henchman Magellan denied my therapy for my knee against the advice of my surgeon since I was able to sit and work at my desk. Then authorized an MRI for my wife and then said after the fact it was out of network and we should have known. Don't care whatsoever abou...
Excellent insurance. Very knowlegable and helpful staff!