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B
3 years ago

They do not cover Children's Hospital in Milwaukee...

They do not cover Children's Hospital in Milwaukee, and we're now learning that they offer no alternatives. We've only had this insurance for 4 months and are already being forced to drive to Madison instead of going 5 min down the street to have my 3 year old's tonsils out because Children's is the only hospital in southeast WI that will admit her for her surgery. If you have kids, DO NOT CHOOSE WEA TRUST if you live in or near Milwaukee.

S
3 years ago

Was put on hold by customer service for over 10 mi...

Was put on hold by customer service for over 10 minutes for a simple request that should have been easy enough to respond to by pulling up my offices NPI number. Instead it seemed like she didn't want to be bothered and asked me to hold and I've been on hold ever since. I think she wants me to hang up. Extremely unprofessional.

J
4 years ago

Beyond terrible! If you have any choice at all, do...

Beyond terrible! If you have any choice at all, don't choose WEA! Terrible service, prices and communication. They need to be investigated by the Wisconsin insurance commission! The ineptitude of this company is immeasurable!

D
4 years ago

Because I have numerous health conditions I have b...

Because I have numerous health conditions I have been assigned to a nurse health manager. Her job is to save them money. Unfortunately I have suffered numerous times because of their attempt to have cost savings. I'm immunocompromised and they mandated I go into clinics to have my wound care done because they felt home health was too expensive. I went to the clinic and a few hours later I had an infection and allergic reaction. I had a new procedure which required home health to teach me skills to do port access and they gave me 2 visits with the nurse to learn a sterile technique for a procedure many nurses arent specifically trained in and many lay people never do. I got an infection even with my nurse helping me on the first visit. Then they gave me one more visit with her and I was on my own. But when on my own I completly passed out and found myself on the floor. I'm still struggling and going through it alone, but now that they know I passed out and maybe have a safety issue they are going to look into options. I have had multiple issues with prior authorizations and Im facing paying over a thousand dollars out of pocket. I do have to give them credit though because I had been waiting 2 years for an oral appliance for apnea and there was nobody in network within 2.5 hours to do it. They did make a single case agreement so I could have it done only 10 minutes from my home. For now, I'm stuck with the plan at least 1 more year because they are the only plan that offers UW Madison hospital and clinics. I have rare conditions and my specialists are there. I'm due to have surgery this year so I'll need to access my specialists at UW for post surgical care needs. Hoping for flexibility and that they honor my needs for safety.

J
4 years ago

Truly awful insurance. First, their henchman Magel...

Truly awful insurance. First, their henchman Magellan denied my therapy for my knee against the advice of my surgeon since I was able to sit and work at my desk. Then authorized an MRI for my wife and then said after the fact it was out of network and we should have known. Don't care whatsoever about their customers. Update: never heard anything from Customer Service as stated below. Not surprised...

About Wea trust

WEA Trust: Providing High-Quality Health Insurance Plans for Wisconsin Employers

WEA Trust is a leading provider of health insurance plans for employers in Wisconsin. The company has been serving the state's public school employees since 1970 and has since expanded its services to other public sector employees, including local governments and municipalities.

The company's mission is to provide high-quality, flexible health insurance plans that meet the unique needs of each employer. WEA Trust understands that every organization has different requirements when it comes to healthcare coverage, which is why they offer a range of options to choose from.

One of the key benefits of choosing WEA Trust as your health insurance provider is their commitment to customer service. The company prides itself on providing exceptional support and guidance throughout the entire process, from selecting a plan to filing claims.

Health Insurance Plans

WEA Trust offers a variety of health insurance plans designed specifically for Wisconsin employers. These include:

1. High Deductible Health Plan (HDHP) - This plan offers lower monthly premiums but higher deductibles than traditional plans. It also allows individuals to contribute tax-free dollars into a Health Savings Account (HSA).

2. Preferred Provider Organization (PPO) - This plan provides access to an extensive network of healthcare providers at discounted rates.

3. Health Maintenance Organization (HMO) - This plan requires members to choose a primary care physician who coordinates all medical care within the HMO network.

4. Point-of-Service (POS) - This plan combines elements of both PPO and HMO plans by allowing members to choose between in-network or out-of-network providers.

Dental Insurance

In addition to health insurance, WEA Trust also offers dental coverage options for employers in Wisconsin. Their dental plans provide comprehensive coverage for preventive care, basic services like fillings and extractions, as well as major procedures like root canals and crowns.

Vision Coverage

For those looking for vision coverage options, WEA Trust has partnered with VSP Vision Care – one of the largest vision networks in the country –to offer affordable vision benefits that cover eye exams, glasses or contacts lenses every year.

Conclusion

Overall, WEA trust is an excellent choice if you're looking for high-quality healthcare coverage options tailored specifically towards your organization's needs in Wisconsin.
Their commitment towards customer service combined with their wide range of flexible healthcare solutions makes them stand out among other competitors.
If you're interested in learning more about what they have available or would like assistance selecting which option may be best suited based on your specific requirements then don't hesitate contacting them today!