Not a terrible shop, but seems to be full of well meaning stoner snowboarders that make a lot of small mistakes. I would advise people that choose to come here to pay close attention to prices and transactions and to keep receipts because they are likely to make oversites that will probably cost you...
I would give zero stars if it was possible. I reserved a board that they told me they had in the back. Turns out they flat out lied and sold it before I even reserved it and lied to get me into the shop. Tried a classic bait and switch. They then had the audacity to tell me they carried other better...
Been coming to this shop since I was a kid. When I need some gear and don't want to wait this is the place. Pretty good selection of gear, staff was always friendly.
Very knowledgeable staff, Frank was super helpful in helping me decide on which boards to demo based on my level, weight and style. Will be back on Weds to demo some boards!
The best snowboard equipment available, with a staff that can answer any of your questions, from technical stuff to where to ride on a given day. Plus free wax for your board! We drop off our boards for tune-ups after riding and they are done by 7:30am the next morning for pickup. We just went i...
Asked to repair my snowboard boots lace. The guy was super unfriendly and sad he can t. As I asked for recommendation he didn t know any. Finally the mountaineering store in town fixed it. So for any boot repairs go there.
So on the day i went to go rent with my cousin's, the boards and equipment were banged up and scratched. I knew something was wrong. For a performance board, the cost was 40 dollars so that is what i did. The boards were scratched and destroyed and the boots were peeling. It was horrible. To actuall...
if you like dealing with hungover useless employees that are unhelpful and think they are better than you because they live on a mountain then this is the place for you. if you like antiquated rental gear and bad attitudes then you might like the habitat for douches. The guy Ron that works there is ...
Bought a pair of boots and some new bindings here a few weeks back, and had a small issue with it on the mountain today with one of the bindings. I brought it in and Frank and Joey replaced them no questions asked. This place has awesome service, the team is super knowledgeable, and everyone's reall...
Was there twice this year and both times the staff was friendly and helpful. We rented the E Mountain bikes and had an absolute blast! Always recommend this place to our friends.
Came to cali from Me to do the JMT. Spent last 2 days skateboarding in Mammoth for the first time in almost a decade. Wave rave has great service. A little pricey but understandable
The selection here is unbeatable. When you can organize your gloves and beanies by color...you carry a lot of goods. The staff is knowledgeable and helpful.
Been coming here for years. Friendly, helpful and VERY knowledgeable staff!! All the best gear. Huge selection. Wouldn't go anywhere else, even for rentals. A++ would recommend
It was the day after the January 16th, 5 foot storm and I had forgotten a crucial GoPro mount at home. I went in and was told they didn't sell what I needed. I was totally bummed. However, their employee, Kai, is a hero and went upstairs to his personal bag and took out the exact mount I needed and ...
***** BE CAREFUL****** Me and my family have rented our gear from this store for 8 years! And this year a girl tried to rip off my husband. When my husband was checking out one of our family members noticed that she changed him $80....when it was $20. My husband ask the girl for the recipient and sh...
I called to see is I left my sunglasses in the store the night before and I gave 2 specific places I would have left them. The guy on the phone said they didn't have them in the lost and found so they didn't have them. I showed up 20 minutes later to check those 2 spots for myself and there they wer...
Went to Wave Rave to purchase new boots and a few odds and ends but left with nothing because I was so disappointed in the service that I wanted to give my business to anyone else. Walking in we were halfheartedly greeted by a staff member who wasn't even looking at us and who proceeded to complain ...
Cheap prices but bad selection and service. Dude was very rude to my girlfriend. Felt like we were twisting their arm just to try on a different pair of boots.
The staff had the screw I needed to fix my bindings and didn t charge me a penny for the hardware or the fix. They also gave me advice on why my binding screws were getting loose on the mountain. I recommend this place for any snowboarder.
First time renting here and was nice to have a snowboard specialist store. Staff were generally helpful and friendly but a little short on advice and some a little condescending. Equipment was a little beat up as expected for rentals however the price was reasonable. Attention to detail is lacking...
It is a sports shop with a focus on skateboarding / snowboarding. But you also get MTBs and the associated equipment. In addition, the shop is run by a very nice crew, who is open to chatting and a good tips for staying in Mammoth. There is also a nice selection of vans at great prices for Europeans...
I've been in this shop on multiple occasions and each time I have received horrible customer service. On 1 occasion we bought audio chips which didn't work, when we tried to return them the next day we were told they could not be exchanged. We had to send them to the manufacturer for exchange which ...
I always have to stop in here every time I go to mammoth. They have a great selection and the staff is very knowledgeable. Hands down place place to pick up snowboarding goods in mammoth
Electric bikes GREAT for exploring town without your car. Friendly helpful staff, homey atmosphere,like asking one of your close friends for help. Will come here for all bike rentals.
Awesome guys with awesome work. Set me up with my first board about a year ago and I have been shredding ever since. They got my surfing riding style and gave me recommendations and options for what I want to do on the mtn which is wicked. Gnarly shop and would recommend it to any beginners wanting ...
Amazing service and they tighten/loosen your trucks for free as well as setting up your board if you have the wheel,trucks,bushings,.etc already overall amazing service and cheap prices
Great shop! It is Mammoths Snowboarding shop. Can be pricey on certain items but its not a chain and in a resort town, milk is a bit pricey at Vons too. Maybe if the people on here that are complaining had a bit of patience and paid attention to return policies, which are clearly posted, they would...
Zero exchange policy! Wasn't expecting that... customer satisfaction not a concern to wave rave... used Dakine glove for 2 hours and they started to wear and tear on the tips. Kinda cheap for $60. I've been riding for over 10 years and never experienced this. Employees were helpful at first but rude...