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3.5/ 5

Based on 10 reviews

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What reviewers say about Voyago

Generated with AI from 10 reviews on Trustburn · updated 15 days ago

Customer feedback is mixed; several reviewers describe Voyago as friendly, professional, and reliable with clean vehicles, while a few share serious concerns about driver pay and punctuality when transporting vulnerable passengers.
What does Voyago do?

Voyago is a family-owned group of transportation companies based in Ontario, Canada, operating in student transport, passenger transport between health facilities, and conventional public, charter, and limousine services.

What are the most common complaints about Voyago?

The most common complaints come from drivers who feel underpaid and unsupported, and from a customer who experienced a late pickup where medical paperwork was ignored and oxygen was not provided as required.

What does Voyago do?

Voyago is a family-owned group of transportation companies based in Ontario, Canada, with a 40-year history operating in student transport, health facility passenger transport, and conventional, specialized, charter, and limousine services. They serve large-scale clients including 33,000 students daily and more than 80 hospitals and 200 care centers.

AI-generated from reviews on this page. Verify anything important with the company directly.

thekhalid2024
Reviews 1

As a driver, we're underpaid, we receive no lunch, no bonus, no scheduled breaks and we have 11 hour days. We're billed out at $60.60 per hour yet we make just pennies above minimum wage. This should be criminal. We're required to transport the most vulnerable of people yet paid close to a burger maker. Drivers are often late for calls because there's not enough time between calls. We're not robots.

rick.deb1986
Reviews 1

Drivers were late for pick up and didn’t bother to read the papers that said patient needed oxygen. I had to ask hospital to lend them oxygen for my mom until they got her to their transport vehicle. Then they had the audacity to charge me for an extra 6 minutes for waiting when they were the ones who were 17 minutes late arriving and then I had to arrange for the oxygen that they should have brought it up with them. Terrible service and I would not recommend them to anyone. Thus is the last thing people need when they are transporting their loved ones to hospice.

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About Voyago

Voyago is a highly respected family-owned group of transportation companies in Ontario, Canada, with a 40-year history. The Voyago companies operate in several mobility sectors:

Student transport (33,000 per day), (Voyago Education)
Passenger transport between health facilities, serving 80 hospitals and more than 200 care centers (Voyago Health)
Conventional and specialized public transport, as well as charter and limousine services

Website
voyago.ca
Address
599 Wabanaki Dr