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VIPOINT.ru

4.6· 832 reviews
Average ratingExcellent
4.6/ 5

Based on 832 reviews

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Reviews 1

One night me and my friend poped for a glass of wine

center of Moscow. And before leaving we ordered pot of tea and really were

did ask weather it is possible to open an instrument. But instead of either positive or negative answer I ve got very rude reply which I struggle to translate really
"it closed from the likes like you!"( . )
the person did not even use polite form " " as it accustomed in Russian (french as well) when you talk to a stranger,

so I went to the desk on the wright and asked to give me the name of the member of stuff to file a complaint next day.
They refused to do it. Situation became absurd. I called for the superior or the manager who appeared immediately but refused to give me the name.
Brilliant. I asked for his name as well, but looked like he did not know it either. Then we went to the desk on the left(depends if you facing the
door or inside of the hotel), the young man who I suppose is called Vladimir said that I dont need to know the names of people in question,
just file a complaint and state the days which was morning of 18/01/2010.
I have four names scribbled on the piece of paper, and apparently they all are security guards.

and never thought that security guards are being hired straight from jails. probably this is as always in Russia - through connections, but not by the interviewing people for the job.
so Carlton was not much of a Carlton. (bar service was nice, but so it should )

Andrey Petrov
Reviews 1

Along with Kempinsky, metropolis and several other hotels is included in the highest league of the hotel complex in Moscow. The building built more than 10 years ago on the site of Intourist was planned fundamentally and for centuries. Therefore, any experimental design delights you will not find there. All at the highest level. Separately, it is worth noting 02 restaurant on the roof is probably the most pompous place in Moscow. The lobby bar is good, but it doesn t have its zest, unlike Kempinsky s, where everything seems to be simpler. Rooms, service and so on are immaculate, but a bit lacking in emotions and warmth. Probably places of this level afford such luxury have neither the ability nor the right.

Rrr k
Reviews 1

Not up to Ritz's standards. We've been there on 03.01.2019 on SPA and after had late lunch at the lobby bar.
SPA was OK, however we didn't see personnel in the pool area, it didn't look tidy with water spills all over the place.
Food at lobby bar was not 5 star at all for the price they ask, shrimp salad was oversalted, salmon tartar with red caviar tasted like from supermarket, kamchatka crab salad was ok, chicken nuggets with mashed potatoes, well it's chicken nuggets with thinly spilled over the plate mashed potatoes :) With tea they didn't serve cookies, as one would usually expect in a decent place, once asked the waiter replied something like "you are going to eat lunch now, don't spoil your appetite". On oversalted salad the same waiter noticed that "it's panasian food, what did you expect?" A very surprising treatment from a 5 star world famous Ritz Carlton staff :)) The feeling was that we were sitting on a roadside cafe, not in an atmospheric bar at the heart of Moscow city. Disappointing.

Yue Wang
Reviews 1

Five minutes walk from Red Square, the room decoration is very luxurious, the bathroom is dry and wet. The self-contained breakfast is quite optional, and the hotel lobby is limited by the lack of atmosphere in the city center. There is a small boutique supermarket in Auchan. The first floor lobby has a toilet in the left hand, the lobby statue is good, and the Feel.12-story roof garden restaurant has a nice view overlooking the Red Square.

Alexander
Reviews 1

Excellent hotel in the center of Moscow. Near Red Square, Alexander Garden, Yermolova Theater and the Bolshoi Theater. The rooms are spacious and decorated in a classic style with an entrance hall, living room, bedroom with king size bed and bathroom with bathtub and separate shower. Guests have access to a swimming pool, jacuzzi and gym. Great breakfasts. Not all rooms have a beautiful view.

Dimitri Trepolsky
Reviews 1

Hello! Delicious food, decent cocktails. But clients cannot take pictures from the camera. This attitude is the last century. Today photography is a global trend and it is necessary to give the opportunity to photograph objects in Moscow to all visitors of the restaurant.

Val Mal
Reviews 1

We rested in a restaurant in a bar! And as soon as you spend the money, a guard comes up and kicks you out. Do not eat do not drink in this wanted! We staying for drink and after com security and hire sai sai we must left hotel ... I never see like this ..! It s very commercial hotel

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