Rrr k

Review of VIPOINT.ru

Not up to Ritz's standards. We've been there on 03...

Not up to Ritz's standards. We've been there on 03.01.2019 on SPA and after had late lunch at the lobby bar.
SPA was OK, however we didn't see personnel in the pool area, it didn't look tidy with water spills all over the place.
Food at lobby bar was not 5 star at all for the price they ask, shrimp salad was oversalted, salmon tartar with red caviar tasted like from supermarket, kamchatka crab salad was ok, chicken nuggets with mashed potatoes, well it's chicken nuggets with thinly spilled over the plate mashed potatoes :) With tea they didn't serve cookies, as one would usually expect in a decent place, once asked the waiter replied something like "you are going to eat lunch now, don't spoil your appetite". On oversalted salad the same waiter noticed that "it's panasian food, what did you expect?" A very surprising treatment from a 5 star world famous Ritz Carlton staff :)) The feeling was that we were sitting on a roadside cafe, not in an atmospheric bar at the heart of Moscow city. Disappointing.