One night me and my friend poped for a glass of w...

One night me and my friend poped for a glass of wine

center of Moscow. And before leaving we ordered pot of tea and really were

did ask weather it is possible to open an instrument. But instead of either positive or negative answer I ve got very rude reply which I struggle to translate really
"it closed from the likes like you!"( . )
the person did not even use polite form " " as it accustomed in Russian (french as well) when you talk to a stranger,

so I went to the desk on the wright and asked to give me the name of the member of stuff to file a complaint next day.
They refused to do it. Situation became absurd. I called for the superior or the manager who appeared immediately but refused to give me the name.
Brilliant. I asked for his name as well, but looked like he did not know it either. Then we went to the desk on the left(depends if you facing the
door or inside of the hotel), the young man who I suppose is called Vladimir said that I dont need to know the names of people in question,
just file a complaint and state the days which was morning of 18/01/2010.
I have four names scribbled on the piece of paper, and apparently they all are security guards.

and never thought that security guards are being hired straight from jails. probably this is as always in Russia - through connections, but not by the interviewing people for the job.
so Carlton was not much of a Carlton. (bar service was nice, but so it should )