We had the pleasure of having Rusty as our service advisor. He was very knowledgeable, understanding, and very good at his job! My husband and I have never encountered such a high standard of customer service. He really helped us with our service plan, and we left with our car feeling better. Thank ...
Village had the Jeep I wanted. Other nearby dealerships told me the one I wanted was not available. Everyone was friendly and seemed genuine. Very happy with my new Jeep
It was very nice experience everyone there knows what they doing smily face helping caring i bought my new Van today and so happy crysler pacifica hybrid platinum love it :)
Everyone there is so cool specially manager younge lady is so kind and caring and she gave me weathertec matts free and one...
I had an exceptionally great experience purchasing my 2018 Jeep Wrangler Rubicon from Village jeep.
My salesman, Sam Abboud, Was extremely knowledgeable and friendly. I would not hesitate to recommend him to friends and family.
Also, Kerri the business manager was extremely helpful and personab...
Very efficient service and absolutely exceeded our expectations at Village Chrysler! Qasem Afzali walked through all of the possible options for us and the best ones that worked with our budget. Very attentive and very flexible when arranging appointments to make everything work perfectly!
Shamus was amazing. My dad traded in his land rover, shamus along with the other staff are super friendly and extremely helpful. You don't feel the pressure to buy anything, you feel like a friend of the family. Highly recommended.
This is my 3rd Dodge caravan I have bought from this dealership and have been treated well. My 2nd vehicle was a total loss in an accident after 2 1/2 years and just recently bought a new 2020 Demo.
The staff have been great looking after all my needs in this stressful time.
Many thanks to Harry K...
I had a concern with my Dodge Journey. Initially I was working with Humza. Barb stepped in and got me booked in for repairs and arranged a shuttle for me. She was great. Thanks Barbara!
I brought my car in a month back to get the brake pads replaced. I found the staff was incredibly helpful. It was completed in a timely manner and once it was done the mechanic came in to see me and explain the state of the brake pads and a few extra things to keep an eye on and what to do to hel...
I bought my 2016 RAM at a different dealer but chose to service it at Village Chrysler and I'm so glad I did.
Going above and beyond to keep the customers happy is the how this dealership operates.
Amazing Service
Knowledgeable staff
Direct honest approach
I recently had a complex issue with m...
Thanks for Tony. Tony is very nice guy Give me professional services I like new Ram 1500 It's very powerful. And very comfortable.
I recommend Village Chrysler, located in Ajax. Amazing service, friendly atmosphere and knowledgeable staff.
Drove off the lot with a brand new 2019 Jeep Grand Cherokee Limited!
Thank you Ajax Village Chrysler!
I had a OEM trailer brake installed. Everyone was helpful and knowledgeable, from my first phone call to them handing me my keys. They got me in quickly and were finished before I could get back ... so My truck stayed over night. I was recognized the next day, small thing but it makes you feel speci...
Very pleasant and positive experience with my direct salesman (Jeff Crouse) and entire team at Village Chrysler Dodge. Jeff worked with me throughout the entire buying process. Highly recommended!
Service department was friendly effective and delivered quick solution. The weather was terrible and they took me on last minute plus they were short staffed.
Highly recommend Roy Bateni he sold me a 2019 Dodge Ram, treated me like family . Was very knowledgable and helpful. Thank you Roy
I recently purchased a 2019 Dodge Ram Classic from Village Chrysler. I was looking for the past 2 years on new vehicles and worked with Bill Tzagadouris for that time. Bill is a great man and takes the time to build rapport with his customers. This made the car buying experience less stressful and t...
My father was changing my winter tires when he noticed a leak on my jeeps axle seal on the back right side. I made an appointment with pickering Chrysler. When my Jeep was brought in, they wanted me to pay for a diagnostic test, I declined, only wanting the leak repaired. I was then called later in ...
Nice staff.
Good selection.
Amazing customer service and Great Sales Reps. If your looking for your next vehicle, I highly recommend checking them out! Couldn't be happier with my experience.
I recently bought a new Jeep Compass 4x4 from Bill Cole at Village Chrysler.
I am very, very pleased to say that Bill went above and beyond to help answer all questions and explain all features the Jeep had.
I was so HAPPY with all the service I received and hope to do future business with Bill.
Did not enjoy my last experience. Commented in the notes that I had a free seasonal tire change with a peace of mind service, had a mopar oil change (provided code) which was confirmed in person. At the end of the day I was charged for the seasonal tire change, there was no discount for the oil ch...
The customer service that I received from the moment I walked in to the moment I left was excellent. I was greeted by Alexis Blake, Service Advisor with a smile. She was very friendly, patient, understanding and explained things to me in a calm and informative manner. She even went out of her way to...
I just purchased a 2018 Ram 1500 form Qasem Afzali on June 15 2018, Qasem made the whole purchasing process effortless on my end and he did not make me any promises that he could not keep which was very refreshing compared to to other vehicle purchases in the past. He gave a very fair trade in value...
Just bought a Wrangler from them and Wayne was a great help to us. He was well informed about the vehicle and if itwasn't for him, the process was easy to go with the Jeep. Wayne would even go an extra mile to help us out when I had my wisdom teeth surgery. He offered to deliver the car to us. ...
I enjoyed working with Blake and Derek on my car purchase and appreciate their candid no-pressure style. Easy and Fast services!
Amazing customer service, specifically from Alexis at reception and the mechanic with the longer beard. Both helped resolve an issue with my truck much faster than expected and offered solutions to all my questions, been going here for years and won't be stopping anytime soon
Okay dealership but like any one of them they are out to make money. Ask questions and know your stuff. Their service department is very busy, so beware. If you tell them that you need your car within 3 hours, count on the fact that they will not have it ready. They will give you the standard excu...
Purchased a vehicle about a week ago. Our salesman Bill was absolutely AMAZING! He was Patient, knowledgeable, Professional and more important- stays that way even after the sale was completed! I had something else I wanted to add after I fought my vehicle- he promised he will follow up and he deliv...
Hi Roy I appreciate that you took time to respond and clarify the situation like you would expect from reputable place. For that reason I changed the rating to five stars and removed previous message. I am simply concerned to have digital copies of my driving license around since you are paid for th...
These folks at Village Chrysler Dodge were fantastic. Excellent customer service. I went in with a ignition problem and they had it resolved in no time at all. They even arranged a ride back to my home while the work was being done. Thanks team you did good.
Great place to buy a car. Really appreciate #Sam did a great job there and did everything in a perfect way.
Very impressed with the service here. Rusty was extremely helpful. they got me back on the road in no time.
Took my vehicle to have the radio checked out told me it was fixed but no one was willing to come out and talk me what they did to fix it. The tech hid in the back he didn t want to come out and talk to me
We decided to look for a truck and went to Village Chrysler. Roy was great, he listened to what we were looking for and found us a great Dodge RAM REBEL with all the features we wanted and more. Between Roy and Seamus, we couldnt have asked for a better experience. We didnt leave feeling like we hav...
Fast, friendly and an amazing job!! Would go back again for service!
Mike Buckberrough is the GM, and he helped get the deal done with as little complication as possible. I'm happy with the experience (for the most part), Happy with the people and will be back to pick up the 2014 Town and Country if its AWD.
I got a great deal in record time yesterday. The staff also were great with my kids. I highly recommend them and especially Anson for excellent service.
I love the service department. My cars have been going here since 1994.
I recently bought my Jeep Compass from this location. Ask for Bill when you go in. He was extremely helpful from the start. We gave him our budget and he was able to get us a great deal! Very friendly and a pleasure to work with!
I call to see a car, i book an appointment, I drive an hour and a half from mississauga and 10 minutes before my apportionment they tell me the car is sold. I had to take a day off at work to go there and that's what I get. I expected them to be more professional and less greedy.
Horrible careless new manager "Roy".. went there to buy my son a new car, even though I've been going to this dealership for the over 12 years to service my cars and bought my last 2 cars from there and I was getting VIP treatment by previous managers.. this new manager "Roy" didn't even bother to ...
Great service. Personable staff. Special thanks to Dave Chan for his thoroughness, patience and straight from the hip feedback. Many thanks! Love our Jeep Cherokee limited!
I have never bought a car at this dealership but needed a part that I couldn't get at another Fiat dealer and found that Laura and John in the parts department were very helpful getting it for me. I was very impressed with the speed and the service I received from them. I will definitely consider ge...
I recently purchased a new 2019 Ram sport and the service I received from my salesman Bill Cole was exceptional, zero pressure, honest and walked me through all my options. If you're looking for a new or used vehicle talk to Bill, I guarantee he will make car buying fun again.
I recently bought a Grand Cherokee in this dealership. The salesman named Anson has really helped me out. He explained every detail about this vehicle during the test drive, he also help me to choose the right model to meet my requirements. The sales manager Wei gave me a very good price and got me ...
They answered my call on the 2nd ring, they had the part I needed in stock, they had it waiting for me on the counter when I arrived, and they gave me a small break on the price. Doesn't get much better than that :)
The staff are very friendly and efficient. My vehicle was ready when promised. A very pleasant experience.
I was served by Rusty, who provided excellent service. He greats you with a smile and makes you feel very appreciated. All of the staff is very kind and I highly recommend this dealership.
Bought a car there in '98. I know it was a long time ago but after reading these reviews it sounds like nothing has changed. Customer service was terrible.
Had a problem with the AC on my van. Received very good service, they were professional, courteous and honest.
Some of the best people I do business with in the GTA. Sales and Service staff are friendly and happy to help every time I walk through the door.
Very good service. Everyone was very kind and quick. Highly recommend this dealership. Great bunch of mechanics.
Thanks to Village Chrysler for helping us get our new Jeep. Loving our car. They made it easy to come and check it out. Negotiations were smooth and a big shout out to Jeff Crouse for making the process painless.
Highly recommend Village if your in thr need for a new vehicle.
The staff in the service department are always extremely helpful, friendly and accommodating even when I show up without an appointment. Given my work schedule I find it difficult to schedule oil changes, tire rotations or summer tires to winter ones, (usually at the last minute). So I really app...
Get more staff!
12 pm on a Saturday afternoon and no one is there to answer any questions about a $70,000 vehicle...
so sad!
Horrible place, I'm very surprised that people have good things to say about this dealership, they all must be employees or friends of employees, not everyone in this place is horrible(Hence the reason for one star)However the Used car sales manager needs to take a course on customer service trainin...
Sales manager Kim agreed to a price on the phone drove one hour away and the first thing he says the price is firm at full asking he is a manager he knows better we will need go back here again
Great sales service from Taz. Treated me with respect and we worked out a mutually good deal. Definitely reccomend for your vehicle purchase
I recently purchased a Dodge Durango and found the overall customer experience to be exceptional. Jeff Crouse (sales) listened to my specific needs and worked on my behalf to help me secure a vehicle and deal I was pleased with . Wei ( sales manager) was respectful and responsive and worked to earn ...
We purchased a 2018 Dodge Ram Black Series last month, Timo was the sales rep looking after us. Our experience was one of ease, relaxation and not once , ever feeling we were being pushed around or pushed upon. Timo, listened to us, provided some helpful suggestions and offered us a few different ...
They kept my vehicle overnight on a Friday without telling me. Completely messed my weekend plans.
Mr. Paul and Mr. Josh are my go to Service advisors. They are so friendly and informative. Always kept me updated on the repairs and services.
Took our Jeep in for much needed brake service. The service rep, Paul, was super nice and helpful. He ensured all the parts were in on time to get a huge job done in time for our vacation drive. I was really impressed by their professionalism and friendly service. I ll be back for service on my ot...
Jeff Crouse was a huge help during my car buying experience at Village Chrysler.. if anyone ever is in the market for a new car please go see Jeff you won't be disappointed
Not recommended. Brought vehicle in there and reset the 0-60 timer and some other parameters. After I paid the bill, I went out and checked it. Stunt driving with my vehicle. No amount of insurance covers that.
Very overpriced. Went there to have a battery and drivers side wiper replaced charged $470.
Where to begin
I was interested in a new vehicle and trading in my old, which was JUST about to have its warranty expire.
Never in my life have I felt more pressued in to making a choice on the spot. Told in order to even get an idea on the trade in value of my car I needed to sign something s...
I did not personally visit the store, but spoke with the service department about an oil selection. After calling three other dodge dealerships this was the only dealership that answered my questions thoroughly and properly. They service tech I spoke to I wish I got his name, but he spoke to me with...
Had a great experience when getting my car from Jeff Crouse. Very professional and energetic! Thanks again Jeff!
I bought a truck off of taz and he was great!,he catered to what I wanted and wasn't pushy or anything(which I hate!). Overall the service was great
We ve been shopping around for a van, this dealership has given us great customer service front the time we entered the store up to the time we left. Cyrus is an excellent salesman very professional and caring. We experienced a personalized service, he made us feel comfortable with our purchase and ...
Our family's experience purchasing a vehicle at this location was horrible. The sales agent did not know enough about the vehicle..the finance manager did not provide us information about any add ons or warranties. Before picking up the vehicle we called back to request more details and the manager ...
I recently purchased a new Jeep Wrangler at this dealership, and had an amazing experience. The entire staff, from the sales people, manager, right down to the shuttle service driver, were all amazing to work with. I was given honest and knowledgeable advise on my purchase, and they made it a point ...
Amazing team and fantastic customer service experience I have ever had .
Roy,Wayne and Gillian were awesome and made it such a great experience!
Went to multiple dealers looking to purchase a new truck, I ended up purchasing my ram 1500 at Village Chrysler they have customer service unlike any other. Want to give a shout out to Timo who is one of their sales consultants for his superb professionalism. He was able to answer all my questions w...
Made me drive an hour and a half to test drive a car they had already sold! Complete waste of time. Anson was the name and clearly has no clue about customer service. I wouldnt recommend this waste of space to anyone. Go to a different Jeep dealership. I d rate them a zero if I could.
They still ...
Worked with Timo obtaining my Jeep and had the best experience. Shout out to Harry also for great service.
I do appreciate the great support that has been provided by Mohammed Khalil.
I went from Mississauga to Ajax only because of Mohammed and the great feedback that has been received from my friends and relatives about him.
Not only this he was taking care to provide the support even after completing...