BAD:
1) useless non-existent guarantee SO THEY DON'T CHANGE YOUR PIECE they find any excuse even "the guarantee is for possible availability of materials if you want to expand the kitchen" ABSURD! Wear of parts??? Macche even after a while I had problems.
2) RUDE AND LITTLE AVAILABLE ... for them th...
I have a Valcucine Artematica from 2000, an important project, a large kitchen, still in good condition, the door of the large corner pantry freezes due to wear of the gasket that acts as a guide. I ask Valcucine who to answer. we no longer produce the gasket, we practically arrange it.You decide to...
10 years warranty only on paper, this is a summary of my experience with Valcucine. Totally negative then. A problem of materials that arose a few years after the purchase, in a responsibility dribble between Valcucine and the installer. For more than 6 months I have been waiting for a solution with...
Dear and with a bad quality !! I purchased a kitchen about 3 years ago and I must say that for the price I expected a medium-high quality.
On the other hand, the glass worktop has scratched everything (despite never having placed ceramic or glass dishes as indicated), the wall units above the hob w...
I am the son of a worker who worked at valcucine .... for a simple "shit" that colleagues had done to my father, he lost his job and his other colleagues did not. If by chance you wanted to fire him, just go and tell him in person, do not put on a theater on purpose to fire him. If by chance you hav...
With the company, not the store, I had the problem of not guaranteeing the guarantee for glaring construction defects. Despite high prices and famous brand. I would not recommend it to anyone.
Great environment, very accurate and detailed guided tour in the showroom, nice and professional staff.
Large kitchen company, one of the most important in Italy
Product costs without any sense. Poor materials and sold for hi end
My story: 1993, purchased over 5 linear meters of kitchen, still today all functional / functioning although "lived".
Banal "definitive" break (in the sense that the previous failures had been repaired by me with a little glue and inventiveness) of a chair foot.
Due to the Covid-19 emergency and p...
Valcucine's glass tops were the worst plans ever. Really bad. In less than 1 year of use they chipped 2 times with small bumps despite having praised them as fabulous. Of course only after delivery did we learn that the warranty only applies if the plan breaks completely.
A company with great care and attention to design. The staff are extremely helpful. A visit is recommended to understand how a modern company can be.
Zero assistance. I will never buy a Valcucine again