Ubisoft Entertainment Inc.

3.9 · 114 reviews
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Mehdi A
Reviews 1
2020-12-07 05:16

I pre-ordered the Watch Dogs 2 in July 2016, I was...

I pre-ordered the Watch Dogs 2 in July 2016, I was really excited for the release of it on the end of November. Suddenly in mid February 2017 when I wanted to continue playing, The game crashed on launch ... I have updated everything on my brand new Monster PC and still didn't worked ... I have been...

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TearBear 1530
Reviews 1
2020-10-28 08:25

When I call the number, they dont awnser their num...

When I call the number, they dont awnser their number and I have a serious problem and it's a problem that needs to be fixed, I lagged out of a ranked match and I couldnt reconnect to the game, bringing me down to bronze one, if you can please contact me via email to fix this problem

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Laurence J
Reviews 1
2020-10-12 07:35

Ubisoft will never read this but they have ruined ...

Ubisoft will never read this but they have ruined The Division with their crappy updates and make the game not fun by nerfing hard to find weapons and making MPC's stronger. OK, lets dump 2-3 clips into the back of a MPC and it turns around one hit kills you with 500K plus toughness,,,,,,YEAH THATS ...

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Slapnutz is gaming!
Reviews 1
2020-09-27 15:55

Worst company for any kind of customer support! Be...

Worst company for any kind of customer support! Been at it for 6 days now and still haven't gotten any support, my chat thread keeps growing, support keeps requesting more things before even getting to the support part. To the point that I got a refund from Microsoft on the 4 games I just purchased ...

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Tomas M
Reviews 1
2020-09-22 23:41

Very bad costumer support for their store online. ...

Very bad costumer support for their store online. And they do not follow their own terms of sale. Needed to cancel a pre-purchase and my request is being denied. Even thought, their terms of sales claims that in " the event you pre-purchased a Ubisoft Product (and provided you were actually charged ...

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Juan Campos
Reviews 1
2020-09-08 15:58

Wow! I Love The Just Dance Games 1 2 3 4 2014 and ...

Wow! I Love The Just Dance Games 1 2 3 4 2014 and 2015 Because They are Fantastic And they are very popular with the songs I like like The fox of Jd 2015 Take On Me of Jd 03 Toxic De Jd 02 Jerk it out of Jd 01 Crucified de jd 04 And Nitro Bot from jd 2014 Thank you for all those games BUT WHAT I DON...

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The Duke
Reviews 1
2020-07-23 14:39

I deleted deleted my original review after receivi...

I deleted deleted my original review after receiving the product I ordered. The company is great and the main headquarters are nice people and very understanding and helped me in my order. However, the online service and help via technical support needs to be a actual person. Due to hurricane tha...

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Carlos Serafin
Reviews 1
2020-06-09 16:41

We were pleased to meet Javier, who received us ve...

We were pleased to meet Javier, who received us very kindly and although he told us that there are no visits to the facilities, we were able to at least talk and take a picture with him and at the reception of the offices. If you really are a UBISOFT FAN, you cannot miss spending a few minutes, taki...

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Nathan S
Reviews 1
2020-05-26 11:48

They've managed to dumb down PC gaming to the poin...

They've managed to dumb down PC gaming to the point where my SLI rig was downright looking like a console system.

I will never purchase any game from this company again and have managed to get a refund on my last purchase.

Not worth my time or money.

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Sam King
Reviews 1
2020-05-21 01:33

Pure garbage. Tried to cancel my UPLAY+ subscripti...

Pure garbage. Tried to cancel my UPLAY+ subscription but THERE WAS NO WAY TO DO IT. All the help links on their website were broken, or bugged. I spent 30 minutes googling it and trying everything and every single time It went to a uplay subscriptions page or something, it would error out and then s...

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Corey Burgoa
Reviews 1
2020-05-05 06:14

I tried to receive customer service for the first ...

I tried to receive customer service for the first time ever from this company while purchasing and supporting the products they provide for the last 20 years, the format I used to ask for help was Twitter not only did they ignore my requests my twitter account was also subsequently banned as if I ha...

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D C
Reviews 1
2020-03-27 21:45

Been a long time customer with these guys for over...

Been a long time customer with these guys for over four years. Recently my emails and uplay account were compromised... and the culprit logged in to my R6S account and had decided to use cheats. Upon discovery of my ban I followed up with support and they told me someone in Canada had logged into my...

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Burt Reynolds
Reviews 1
2020-02-24 19:18

Looked online for your phone number to call ubasof...

Looked online for your phone number to call ubasoft I call I get an answering machine I call again on another number and it's a computer talking to me where's the support needed help with phone Destroyer every time I pull a character out this 200 bar comes up on the screen and I can't use my charact...

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DreamForAll
Reviews 1
2020-02-12 09:30

As a fan of their work including their partial wor...

As a fan of their work including their partial work on South Park: The Stick of Truth and Rocksmith I expected them to respect the fans and customers who made them what they are. I emailed them in regards to South Park the Fractured But Whole being delayed and they never ever responded. I even calle...

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Mich Engleman
Reviews 1
2020-02-09 14:33

Customer service sucks so far. No phone service. N...

Customer service sucks so far. No phone service. No chat service for my issue. Email follow up is supposed to be within 24 hours and yet I have received no response for 92 hours other than the automated receipt verificaton of my complaint.

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