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Slapnutz is gaming!

3 years ago

Worst company for any kind of customer support! Be...

Worst company for any kind of customer support! Been at it for 6 days now and still haven't gotten any support, my chat thread keeps growing, support keeps requesting more things before even getting to the support part. To the point that I got a refund from Microsoft on the 4 games I just purchased digitally for games I already own on the ps4 but wanted to game on my Xbox One as I prefer to game there. Even told support that I don't care about the game anymore or the dlc and that I just want a supervisor to speak with about the service... instead they keep copy pasting the same answers while once in a while asking for something else... if you are in the same boat call the head office in Montreal and San Francisco and ask to speak to a customer experience Manager and let them know about your bad interaction... while they may not be able to support your issue at hand they need to know what lead you to be one of the few that will waste your dime to call them about a horrible issue...

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