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Average ratingPoor
2.9/ 5

Based on 236 reviews

541%
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39%
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What reviewers say about Turk Telekom

Generated with AI from 236 reviews on Trustburn · updated 2 days ago

Customers describe a mixed picture: some praise the clear and honest service experience at retail locations and appreciate competitive salaries and remote work options, while others express significant dissatisfaction with customer service delays, billing disputes related to modem equipment, and lack of follow-up after application processes.
What does Turk Telekom do?

Türk Telekom is a telecommunications company that provides national and international communication solutions tailored to users' needs. Based on the description on file, this is the core service area of the business. The company operates in this sector as described.

What are the most common complaints about Turk Telekom?

Based on what the critical reviewers wrote, the most common complaints involve poor customer service experiences, lack of timely feedback to applicants after interviews, and frustration with prolonged issues that take a long time to resolve.

AI-generated from reviews on this page. Verify anything important with the company directly.

Anonim Çalışan - Stajyer
Reviews 1

Turk Telekom'un telefon mağazası süreçlerinde deneyimlediğim gibi, genel yetenek sınavının ardından yüz yüze vaka analizi ile devam ediliyor. Ancak mülakatların ardından adaylara geri dönüş yapılmaması ve sonucu en son gelen e-posta ile zorlukla öğrenebilmek oldukça hayal kırıklığı yaratan bir durum.

Anonim Çalışan Yorumu - Stajyer
Reviews 1

Turk Telekom’da staj deneyimim, çalıştığım birime göre gerçekten farklılık gösteriyor. Bazı bölümlerde aktivite yoğunken, veri gizliği gibi konularda dikkat çekerek boş zamanlarınızın değerli geçmesini sağlayacak alanlar da mevcut. En büyük avantaj ise staj süresince herhangi bir ek masrafınızın olmaması; yemek ve ulaşım ihtiyaçlarınız şirket tarafından karşılanıyor. Eğitim kalitesi ve katılım düzeyi departmandan departmana değişse de, genel olarak memnun kaldığım, konforlu bir staj ortamı olduğunu söyleyebilirim.

Anonim Çalışan Yorumu - Stajyer
Reviews 1

Turk Telekom’un mobil telefon mağazası işe alım sürecinde adım adım ilerledim. Önce ön değerlendirmenin ardından, zor olmayan bir yetenek ve İngilizce sınavına girdim. Kameram açıkken yapılan bu testler, vaka çalışmaları ile devam etti ve en sonunda HR mülakatları ile süreç tamamlandı.

Anonim Çalışan Yorumu - Dijital Pazarlama Stajyeri
Reviews 1

Turk Telekom’da çalışanlar için sunulan rekabetçi maaş politikası ve tamamen uzaktan çalışma imkanı, iş-yaşam dengesini sağlamak adına büyük avantaj sağlıyor. Yan haklar ve kariyer gelişimine verilen önem, verimliliği artırırken çalışanların motivasyonunu da yüksek tutuyor.

Latife Degirmenci
Reviews 1

Turktelekom is a terrible company I did not use for 12 days I went to the Internet to go 2 hours, a staff officially beat Nuray Hanay I will win me this or what they are making us money, but they are paying us to understand that they need to order someone to take care of them, the transport ministry has to take a hand I paid 449 pounds from me as the price of 12-day withdrawal from the modem do not get him to pay him 77 pounds do not use anything they get paid to the tool.

Tevhid Anahtar
Reviews 1

not even a star deserves. the money he received is forbidden. they say that there is a failure at the latest 48 hours, they can not solve even in 72 hours. Customer service is not worth the money. They couldn't provide internet service for days, but they got the bill in full. I am not halal. Customer representatives are irrelevant. I have not been able to get service for 5 days. Well, I say serve then, not in service, but they know how to get the full bill. In short, he wants his arm if you gave your hand.

Nuri Aksoy
Reviews 1

We do not have the internet for 6 days and yesterday we have someone appointed to give information, they will erase our trouble because there is a general malfunction and there is still no improvement here is a workplace and nobody is interested, and it gives 2 gb of internet like a joke even our daily use is far beyond this. We say support in the direction, they cannot give more, but in the 48 hours they promised, where is your promise to solve the problem?
Yesterday, a service person came and did it. Today the team came and broke mine again and went away.

Sevda Akgul
Reviews 1

We can not be such an ordinary institution, so our employees are so noble nation Turk Telekom we went to get our work done wc we needed wc we showed you where we were asked to use it wc I entered wc I asked if I was a lady customer I am a customer so you are forbidden to threaten me with complaining where to complain If I did, I would not have seen such bullshit in my life because I entered the toilet ....

Aliosman Dogn
Reviews 1

Do not prefer Turktelcom, u
I connected the internet on the 8th of the month You could not use the internet on the 9th today, on the 4th day, no incoming and outgoing

lknur en
Reviews 1

Hi
Since I moved from Istanbul to Antalya, I asked for the transfer of my phone and internet. My phone was transported in 1 day, but since my internet is a problem I haven't understood for 22 days, it doesn't transplant and I am not given a proper answer. Its cancellation was also out of the question. Even though I went to the centers in Antalya three times, their job is to open records in places. If somebody is reading these articles, have him transfer my internet.

erdal erdo an
Reviews 1

I wanted to move from the operator I use my line Turk Telekom a week ago on the internet and did line handling with mobile applications is one week what the caller had net asking today customer service I told the subject I met with the missus is not looking for who to be searched he told me to go to Turk Telekom dealers wanted to move in line
This is the process now ...

Harun Esen
Reviews 1

I definitely do not recommend, if you use a postpaid line, you should definitely leave it immediately, first your bill is 2 -5 TL more, then 10-20 the last 100s even find 1000s and piles. they tear themselves, but I will take them through enforcement, be a sign to everyone, use your mind, do not be defrauded, if you eat a stake, try to the end through the judgment, yes, do not feed your people to this type of right

Yasin Badir
Reviews 1

It has a large campus with cinema, creche, museum, cultural center, carpet court, tennis court, walking area, basketball court and many more. The well-kept campus is quite tidy and spacious. The fact that it is close to central places and away from city traffic is an advantage

serkan toprak
Reviews 1

nternet aboneli i yapt rd m

Degerli Musterimiz, 62858800 no'lu evde/iste internet kurulum randevunuzun 2016/06/14, 08:00-13:30 saatleri arasinda oldugunu hatirlatiriz.

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About Turk Telekom

Türk Telekom, kullanıcılarına ihtiyaçlara göre özelleştirilmiş, ulusal ve uluslararası iletişim çözümleri sunan bir telekomünikasyon şirketidir.

Turk Telekom: Providing Customized National and International Communication Solutions

Turk Telekom is a leading telecommunication company that offers customized national and international communication solutions to its users. The company has been serving the Turkish market for over 175 years, making it one of the oldest and most established telecommunications companies in Turkey.

The company's mission is to provide its customers with reliable, high-quality communication services that meet their specific needs. Turk Telekom offers a wide range of services, including fixed-line telephone, mobile phone, internet, and television services. The company also provides data center and cloud computing solutions for businesses.

One of the key strengths of Turk Telekom is its extensive network infrastructure. The company has invested heavily in building a robust network that covers almost all parts of Turkey. This allows Turk Telekom to offer high-speed internet connectivity even in remote areas where other providers may not have coverage.

In addition to its strong network infrastructure, Turk Telekom also places great emphasis on customer service. The company has a dedicated team of customer service representatives who are available 24/7 to assist customers with any issues they may encounter.

Turk Telekom's commitment to innovation is another factor that sets it apart from other telecommunications companies in Turkey. The company invests heavily in research and development to stay ahead of emerging trends in the industry. This allows Turk Telekom to offer cutting-edge products and services that meet the evolving needs of its customers.

One example of this innovation is Turkcell Superonline, which is a subsidiary of Turk Telekom that specializes in fiber-optic broadband internet services. With speeds up to 10 Gbps, Superonline offers some of the fastest internet speeds available anywhere in the world.

Another area where Turk Telekom excels is corporate social responsibility (CSR). The company takes an active role in supporting various social causes such as education, health care, environmental sustainability, and community development initiatives across Turkey.

Overall, Turk Telecom's long history combined with its commitment to innovation makes it one of the most trusted names when it comes to telecommunication solutions for both individuals and businesses alike.

In conclusion,

If you're looking for reliable national or international communication solutions tailored specifically for your needs then look no further than Türk Telecom! With over 175 years experience providing top-notch telecoms services throughout Turkey - including fixed-line telephone connections; mobile phones; fast broadband Internet access via fibre optic cables or wireless networks; TV channels broadcasting live events from around world - there really isn't anything this innovative firm can't do! And if CSR matters too? Well rest assured because they take their responsibilities seriously by supporting education programs as well as healthcare initiatives aimed at improving quality-of-life standards across communities nationwide...