Stephanie Eccles
Reviews 1
Very professional from start to finish - the team ...
Very professional from start to finish - the team were quick to respond to any queries and were always helpful.
Hannah Robb
Reviews 1
Trophy have always been so helpful whenever I ve l...
Trophy have always been so helpful whenever I ve locked myself out of my flat! The flat is so gorgeous compared to everything else I viewed too, love living here!
Doug McQuiggan
Reviews 1
All I can say is uni accommodation wasn t like thi...
All I can say is uni accommodation wasn t like this in my day. My daughters accommodation was amazing when I dropped her off. She sourced and viewed it with the help of Sean and Dave at Trophy (who she said were great helping her find somewhere to live). I have to say the finish was more like a hote...
Ted Crum
Reviews 1
Thanks ever so much for the support from the offic...
Thanks ever so much for the support from the office, Windsor House is one of the best buildings in Liverpool, no doubt.
Michael Allred
Reviews 1
The building we stayed in was called W, it was jus...
The building we stayed in was called W, it was just on the edge of the centre near Smithdown. We stayed in a 4 bedroom flat which was all ensuite with a bbq area to the rear.
Reece Dierden
Reviews 1
Shocking. Mouse infestation needs to be sorted.
Haroon Mushtaq
Reviews 1
DO NOT rent from this company unless you want to b...
DO NOT rent from this company unless you want to be treated like dirt. I have stayed in one of their properties for 4 months but then was forced to leave as there a fire occurred on the 9th of January in one of the properties. The fire was not even in my apartment and had nothing to do with me and b...
Maris
Reviews 1
Do not use this agency. Was shown a flat during qu...
Do not use this agency. Was shown a flat during quarantine on video and then when had the opportunity to look round was shown a completely different flat. was near impossible to get hold of the agent and kept being brushed off. Thankfully while trying to get hold of her we viewed some backup options...
Catherine Cocklin
Reviews 1
We looked at the property in June 2018, a lovely h...
We looked at the property in June 2018, a lovely house, but there was fly tipping immediately under the front window. (Trophy private land, but not part of the tenancy) We were promised by Dave, a seemingly lovely chap, that the rubbish would be moved before my daughter moved in. On that understandi...
Jack Hobart
Reviews 1
Landlords only concern is money.
Landlords only concern is money.
Who do not reply to maintenance issues,
They will lie to you,
Rat infested properties,
Loud neighbors,
The list is too long to fully post, I would rate less than 1 star if it was possible.
I WOULD NOT RECOMMEND FOR ANY STUDENTS.
Lowri Jones
Reviews 1
Students looking to rent from them please take thi...
Students looking to rent from them please take this very seriously. Do not rent from this company. If i could give it 0 stars I would.
Charlotte Lewis
Reviews 1
I have had a really positive experience from the s...
I have had a really positive experience from the start with enquiring about the property to eventually near enough moving in.
Your staff are a true asset to the company and it feels like nothing is ever too much trouble for them and emails are always responded to in a timely manner.
The staff ...
Mandy Steed
Reviews 1
My niece is living in one of this landlord s pro...
My niece is living in one of this landlord s properties this year. Infested with mice and nothing is being done - just constantly being lied to. One of her friends is also one of their tenants and has the pleasure of cockroaches as a housemate. Disgraceful that this company is getting away with it...
Liv Jones
Reviews 1
Stayed last years at the Scotland road property. W...
Stayed last years at the Scotland road property. Within the first week had flooding and raw sewage come up from our plug hole and shower and when asked about it they said United utilities were sorting it. A follow up phone call to United proved otherwise and the agency was lying to us. Agency was to...
boilers direct
Reviews 1
Amazing quality student accommodation for an indep...
Amazing quality student accommodation for an independently run business. As a parent of someone who s daughter is at uni in Liverpool I m impressed with the finish of the rooms and staff in the office.
kate mildonic
Reviews 1
Good company to stay with.
jabbar
Reviews 1
ok
TANYA WARWICK
Reviews 1
Probably the best accommodation I've lived in sinc...
Probably the best accommodation I've lived in since moving over to Liverpool 4 years ago. Locked myself out during out of office hours but they were still quick in getting someone out to me. Very helpful and friendly to deal with :)
Paul Robinson
Reviews 1
Fantastic quality, affordably housing , the servic...
Fantastic quality, affordably housing , the service is impeccable
Parrnell Hoatson
Reviews 1
We stayed at City View, it was really great, right...
We stayed at City View, it was really great, right opposite the retail park.
Toni Bellanger
Reviews 1
Nice accommodation for a very reasonable price. No...
Nice accommodation for a very reasonable price. No hesitation in recommending to any student.
Rahiem Cope
Reviews 1
Their Scotland road apartments have a MICE infesta...
Their Scotland road apartments have a MICE infestation that has gone unaddressed for months.
Jess Auger
Reviews 1
When facing difficulties with my old accomodation,...
When facing difficulties with my old accomodation, Trophy Homes moved me and my flatmates to another accomodation with no extra charge. The new accomodation is lovely and clean and I enjoy living there.
Jessie Andrews
Reviews 1
Windsor House resident for a year really nice pl...
Windsor House resident for a year really nice place, new cinema room was a good addition! Thank you.
Nicholas Henry
Reviews 1
We had a few issues during the year, but to be hon...
We had a few issues during the year, but to be honest the maintenance team were on hand anytime we needed them and so cannot fault at all.
Nicolasa Thatcher
Reviews 1
New accommodation in Preston beyond all expectat...
New accommodation in Preston beyond all expectations. Cinema room, free to use bikes and gym membership. Really, really good.
andres apilton
Reviews 1
V. good accommodation!
Travis Dudleigh
Reviews 1
I don t understand how these other reviews are com...
I don t understand how these other reviews are commending this company. Am I the only one that has had such a bad experience? I signed a contract for a room in a student house but then my circumstances changed and I was told to get out of the contract I would need to find a replacement for the room....
Harvey Day
Reviews 1
Never fix reported issues. Never care about studen...
Never fix reported issues. Never care about students' safety. Tiny small room does not worth the price. Need to wait 2+ months at least to deal with any reported issues.
Graeme Forrest
Reviews 1
Couldn't fault Trophy Homes. At every step from in...
Couldn't fault Trophy Homes. At every step from initial contact to completion their service was second to none. Would highly recommend to any new students looking for top quality, luxury accommodation.
Natasha Knight
Reviews 1
We have seen some of the lower reviews here and re...
We have seen some of the lower reviews here and really can't understand, it seems malicious. This building is easily one of the best in Liverpool, and really sensible price. Never had any trouble at all with the office.
Clifford Watts
Reviews 1
It's easy to not say anything when things go well,...
It's easy to not say anything when things go well, but we wanted to leave a review here as the office team really looked after us last year. Thanks so much.
Horhe Gavor
Reviews 1
I stayed here for a year, the team and accommodati...
I stayed here for a year, the team and accommodation was awesome.
Tony Ainsley
Reviews 1
Very high end properties with free wifi and monthl...
Very high end properties with free wifi and monthly free pizza.
Niall Curley
Reviews 1
Worst place we ve ever stayed at, staying at 369 S...
Worst place we ve ever stayed at, staying at 369 Scotland Road and the issues we have had in one month living here are mad. From false advertising, no extractor fan or not showing us a horrific bedroom in the viewing, rats, electric going More
Victor Morgos
Reviews 1
Very nice property, the guys at the office were fr...
Very nice property, the guys at the office were friendly, especially Dave.
Lincoln Snider
Reviews 1
Really good accommodation at Campus!
Abbie Mchugh
Reviews 1
Trophy homes is the best accommodation I've lived ...
Trophy homes is the best accommodation I've lived in since moving out for uni!
My landlord is very helpful and friendly whenever I need anything!
Abibola Oneyeta
Reviews 1
I moved in about a month ago in Highgate. I haven'...
I moved in about a month ago in Highgate. I haven't got internet for about a month. Whenever I call the company, they always say they will call back but they never did. Until now I don't know what caused our internet problems and the staff of front desk says solving our internet problem is not their...
Efren Nelsonornealso
Reviews 1
Really great company to work with, highly recommen...
Really great company to work with, highly recommended.
aishlincait
Reviews 1
By far the worst lettings agency I have ever used,...
By far the worst lettings agency I have ever used, I feel sorry for any student who has to deal with this company. From the day we signed for our house they have been appalling. Lack of communication is a key downfall for this company since any time you ring them, they never answer or an admin team ...
Christine Nguyen
Reviews 1
The office team were super helpful during a couple...
The office team were super helpful during a couple of incidents over Christmas, thanks guys.
Mark Payne
Reviews 1
Windsor House is a good building, safe community w...
Windsor House is a good building, safe community with not too many residents to contend with! Cinema Room is a nice touch, you can book it out for your flat for a private night and it is stocked with drinks and snacks for you. No real issues other than shower blocking which was fixed quickly.
M Hussain
Reviews 1
Totally unhelpful. Called Sean and Dave over a mon...
Totally unhelpful. Called Sean and Dave over a month they kept avoiding contacting us over 1 of the properties they rented out which was full of damp.
Total unprofessional setup.
Yasmin D
Reviews 1
I was considering renting a room from here however...
I was considering renting a room from here however reading these reviews I will not choose to live in a place with infestations, along with numerous other problems...no thanks!
Louise McKeown
Reviews 1
Love my flat. Moved in in September and it s fab c...
Love my flat. Moved in in September and it s fab compared to my last place. I ve got my own tv, kitchen and ensuite. The Halloween hangover kit the night after our night out was a nice touch. Told all my friends for next year. They re jealous of my room.
Connor France
Reviews 1
Ewwww mice are bad guys
Duncan McGowan
Reviews 1
Take payments without any pre notification, hard t...
Take payments without any pre notification, hard to get hold of employees seeing as they do not have an office open to the public, unresponsive when contacted. Unsatisfactory.
Hannah Wilson
Reviews 1
Really good standard accommodation and great locat...
Really good standard accommodation and great location for uni
Everard Isabella
Reviews 1
The situation we had worked very well. The studio ...
The situation we had worked very well. The studio was compact but very well planned, would genuinely recommend to anyone staying in Liverpool.
Craqwnaera Box
Reviews 1
Tragic communication, you get only one response pe...
Tragic communication, you get only one response per day if you write emails. Never tried to call them but after other opinions I saw here, it sucks too. Don't contact with them, you will regret it
Marcel Corbin
Reviews 1
We looked at lots and lots of different places but...
We looked at lots and lots of different places but the studio here was by far the most homely we could find, four or five stars definitely.
Christy Settle
Reviews 1
We lived at Latimer House last year, and have to s...
We lived at Latimer House last year, and have to say it was really a great place to live. The wifi was a bit intermittent now and again, but it was always explained to us what was going on. It was 10 times better than the Fresh place we lived in which was double the price.
Lena P
Reviews 1
Currently staying in Latimer House, I've had no ma...
Currently staying in Latimer House, I've had no major issues so far, all repairs were prompt, there is more communication between the tenants and the landlord. My flat is genuinely an amazing value for money and I will be staying in the here next year. Would highly recommend the property as most oth...