Trappen Smet

4.1 · 14 reviews
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Natacha Joos
Reviews 1
2020-10-10 23:28

Very dissatisfied with the customer service, they ...

Very dissatisfied with the customer service, they offer anything but a solution, do not think along with you as a customer and on top of that, they are customer unfriendly. Customer = king does not count for problems here. Apologies such as "this is in the wood" or "the staircase in the showroom has...

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Els Cruyt
Reviews 1
2020-09-20 15:29

2 folding attic stairs were installed. The install...

2 folding attic stairs were installed. The installers were very neat workers, and the finishing is extremely professional. There was a loud squeak of the springs, an appointment was quickly made and the problem was immediately resolved! They are customer-friendly! It is definitely recommended!

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Jurgen De Vos
Reviews 1
2020-06-04 10:10

Three companies visited before and ultimately opte...

Three companies visited before and ultimately opted for Stairs Smet because of their expertise and unique stairs (seen nowhere else oblique stair noses). Measurement and final placement was extremely knowledgeable. The stairs and especially the finish around the stairwell are of high quality.

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Evelien Cools
Reviews 1
2020-03-22 11:19

A quotation requested on batibouw. Still not recei...

A quotation requested on batibouw. Still not received after 2 months. After telephone contact they started calling us back when the price offer would be ready. We have never heard of it again. Because of this we decided to work together with another company for the stairs.

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