We love Toast.net s customer service and amazing f...
We love Toast.net s customer service and amazing fast Internet! Local family business always eager to help!!
We love Toast.net s customer service and amazing fast Internet! Local family business always eager to help!!
TOAST.net had AT&T fiber installed in our home in less than an hour. Our experience has been excellent thus far. Highly recommend!
Haven t had service for a full week yet and it is absolutely HORRIBLE. I m constantly disconnected and can t even watch a full movie or tv show via streaming. Today alone I was down for several hours. I hate that I m locked in for 11 more months. HIGHLY DISAPPOINTED
The only business providing internet that s lower there prices great and good response also 100 %
TOAST.net does not take ownership of problems with service. I have had intermittent outages for longer than 2 weeks. Every time I call in, customer service says "We can call AT&T to look at the problem, if that's what you want". They do not accept responsibility for internet issues and ensure proble...
1st of all Excellent Customer Service, on phone and in person!! The technician worked with me to make the newly ran fiber discreet and tucked behind my vinyl siding. He asked me to remove a few panels of siding before he started drilling holes in them. The technician neatly and professionally ra...
Had a problem and I spoke with Mike. He helped me defuse the situation 1 on 1 while working quick.
From Start to finish I've never ordered something online so easy. Great communications, installers were courteous efficienct about an hour after I was called to make sure everything went well asked if I had any concerns. I tested my Home 60mbps line vigorously before installer left running simultane...
Been with Toast.net for many years.
If you need internet service, they are the best!! Great prices on internet service and awesome customer support!! AAA++
Wow, they just lowered the price of my internet plan by $10. How often has your internet provider ever lowered their price? I've had the service for several years, and have never had an issue with it.
Their fiber internet is just resold AT&T in my area. It goes out daily (the light blinks on the modem/router they send you) but they claim it's not their problem and I'd have to pay $100 for AT&T to come out and look at it. For business internet their support is terrible.
Horrible service. Horrible customer service. Decided to go with a better package when the package I was in could not even stream Hulu. The agent said that the upgrade would go into effect within 2 hours. One day, while I was at work I got a text from an AT&T tech saying that they were at my place to...
Service is great! No buffering and no issues with speeds. Friendly customer service and no hassle support. Can't recommend Toast enough!
I am officially a Toast Net member as of today!! My experience started about 3 weeks ago when I started emailing Toast Net customer support with questions about how their service works. Every email and or phone question was answered quickly and efficiently. About an hour after install, I received a ...
Beware of this company there not toast net they use at&t service not there own and dont relocate u have to wait 2weeks for service they still charge u a month full of service even though u have no internet also 200.00 cancellation fee n they have an attitude if u cancel
I cannot play any online games, watch YouTube, or watch tv on a Roku due to constant lag or buffering (even with an Ethernet cord), we ve tried soft resetting it, hard resetting it, and calling in, and still nothing. Just letting you know what you could be getting in to.
P.S. FIX OUR WiFi
Upda...
I had toast for about 2 years in Toledo. The people were kind and responsive and I paid about 20 less per month than what I was paying with previous internet provider. Thank you toast for putting people and service first.
Best internet service I've ever had. I get consistent 900+ Mbps up/down reliably. The price is fair and they never spam me with bundles to try to get me to add phone or cable. Fast connection at a fair price is all I could ask for and would recommend.
Great support staff with a quick response when I was having issues with my service.
Customer service has gone down hill as well as the value.
Toast.net was very helpful throughout the entire process. I initially signed up for installation, but my apartment didn't have to proper cabling to install fiber. They updated me every step of the way and let me know whenever progress was made towards getting me new service. No other ISPs (other tha...
When my service was down (due to another company's mishandeling), they came out the next day and got me up and running including my voice over landline. Professional and efficient.
Been with this company for a very long time. They are always helpful if I call
Very professional and efficient. A joy dealing with everyone throughout the initial process.
Extremely happy and the best switch in internet companies i have made in year.
Replied quickly about any and every question. No nonsense, just good people delivering a good service.
It's really sad that the internet product that they offer is halfway decent, but the customer service is horrible. In the beginning, they told me that they bill in advance. This was a plus for me because you shouldn't have a balance, just kind of a "pay as you go" service. However, this was not the ...
Great customer service. Eric did a wonderful job of helping get our WiFi back up and running. You can tell they prioritize their customers!
Customer service and overall responsiveness are great! What an awesome value! I've been a customer since May 2019.
No-showed for the second time today, after rescheduling twice. Zero customer service to add to that.
All around great experience! From signup through install, their prompt communication made the ISP switch incredibly painless. If you're looking for a better provider, Toast.net will not disappoint.
I myself have had Toast Netfor a little under three years. I have never had any major issues with them and the minor ones are taken care of to the best of their ability. My brother has had his account with Toast Net for 10+ years similar experience to mine. The only negative I can say I see with To...
I believe this is my first subscription that has shared new customer promos with their existing customer. Toast is doing an incredible business and I hope their creative customer focus remains for years to come.
Though it says they are open on the weekends, their tech support cannot help beyond telling you to unplug your modems. Customer care is quite rude, except for Natalie. I'm not sure who teaches them what customer care should be like, but lord help you if you have to call in for assistance. They ar...
I ve used Toast for about 3 years now and recently moved. My new residence is within Toast s coverage map, but I had no lines running to the house. I was informed by the install technician that new lines would need to be bored into the ground and across my yard. This process took two weeks but like...
Turn off on Friday paid bill the same day still no internet monday sat all weekend with no internet call parent company ATT got better rate and higher MBs for cheaper monthly bill no answered emails the run around about being put to the top of the list for restoration I'm over this half way company....
This company does provide a service to ppl who can't get service from one of the big companies. They have poor customer service, they automatically bill your card whether you give permission or not, ppl don't always get paid on the same day a bill is due, so your account can go negative, i helped a ...
Great place to work at and has no data cap internet connections.
Toast is a great value plus the customer service is spot on.
Great speeds for the money, don't have to keep an eye for hidden details/changes to your plan like other companies. I highly recommend Toast.net
Great customer service and fast install! Also great products and services. Highly recommended!!
Toast has been a joy to work with, and has finally made my cord-cutting more affordable, dependable and enjoyable than any previous experience I've ever had with a cable or satellite provider. I just upgraded to fiber service after a year with Toast on copper and the experience was perfection.
No data caps, unlike the cable company, comes in handy when you have 3 kids that are constantly streaming YouTube. Dealing with local support is an added bonus.
Extremely happy with this company. Customer service answered all my questions before I ever signed up and didn t pressure me. They got me set up and the guy who came out did a great job. We haven t had any lags or noticed any difference compared to our other provider except one thing..THE PRICE! T...
Been using their high-speed DSL connection for years and have had zero problems with it. And no data caps means no overage fees like my local cable company. Super happy with these guys! Local service means I can talk to someone from my area-bonus!
Good customer service, great price, great overall experience. 1000% better than comcast, 100% better than AT&T.