The Hartford

4.4 · 171 reviews
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Larry Huffman
Reviews 1
2020-09-24 08:10

We just made a change with our car insurances. Ver...

We just made a change with our car insurances. Very happy in the way the company's professional helped in making the transition quick and painless. Every agent we have dealt with including our house insurances has been not only professional, but polite and helpful. Thanks Hartford.

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Norma Lockwood
Reviews 1
2020-09-23 13:53

I was tired of high price car insurance . Being on...

I was tired of high price car insurance . Being on a fixed income made it very expensive. After talking to an agent I was really happy. For the same coverage The Hartford was much more affordable for me. I guess there are some great perks for being over 55.

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Jack Hugnou
Reviews 1
2020-09-22 21:43

Very professional and knowledgeable. Great rate. H...

Very professional and knowledgeable. Great rate. Highly recommend. Now a year after my first glowing review. My premium more than doubled with no incidents reported by me. When I queried as to why the policy price increased so drastically, I was told that they suffered great losses in the previous y...

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Bob Kasprowicz
Reviews 1
2020-09-21 12:16

Outstanding experience, and a huge save from our c...

Outstanding experience, and a huge save from our current insurance company for the EXACT same policy, originally we were going to just do our cars, we ended up doing home owners as well. The agent worked with us on the phone and was extremely knowledgable and could not do enough for us. Thank you ...

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Jeff Nash
Reviews 1
2020-09-09 15:56

When I opened my small business I needed a commerc...

When I opened my small business I needed a commercial liability policy. And because of the remodel I had planned, I needed two supplemental policies: Vacant Building and Builder's Risk. The Hartford was a bit pricey, but I thought it was acceptable due to the two mandatory supplemental policies th...

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Elena Arosemena
Reviews 1
2020-09-08 15:26

I signed up for care insurance over the phone, had...

I signed up for care insurance over the phone, had a great experience with the person who provided all the information. She was patient, answered all my questions, reviewed all the information 150% so I could be sure of all the details. The rate was the lowest I could find. I moved to FLA and my cur...

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Patricia Carey
Reviews 1
2020-09-01 07:55

I saved a significant amount of money on my newest...

I saved a significant amount of money on my newest vehicle. Not as much on the older ones. Still worth changing from my current company even without being able to bundle my homeowner's insurance. The agents I talked to on the phone were very helpful.

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Barbara Schoof
Reviews 1
2020-08-26 13:10

I was shopping for new insurance coverage because ...

I was shopping for new insurance coverage because I wasn't pleased
with the rising rates in spite of a good driving record. I was amazed
to get all the information with one phone call. The agent gave me very
complete information so my problem was solved
with that one call. I'm satisfied with t...

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Dave MCI
Reviews 1
2020-08-24 16:11

At this point they are a 5. I switched from State ...

At this point they are a 5. I switched from State Farm Auto Insurance and saved over $500 annually. I was able to create my policy to match what I had for the past 30 years and was amazed at how much cheaper The Hartford is. I did have to contact customer service over my error in not printing the fo...

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Chris rowles
Reviews 1
2020-08-21 00:30

Just started with the Hartford. But so far I'm hap...

Just started with the Hartford. But so far I'm happy. The quote process was fairly easy, and I saved a lot of money which I was grateful for. But I do wish they could figure out a way to accept 11 digit VIN numbers of older vehicles. I wasn't able to complete the online quote, and the poor guy I spo...

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RashidZ
Reviews 1
2020-08-14 11:17

I work at a body shop and had to deal with The Har...

I work at a body shop and had to deal with The Hartford Ins. Co because one of their policy holders rear ended one of my customers! Two months later we still have not received payment and their excuse is," we have not heard back from our policy holder" even tho the police report shows that an unlice...

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Dave Wright
Reviews 1
2020-08-10 19:32

My girlfriend owned a store in albion ny that had ...

My girlfriend owned a store in albion ny that had cought fire this insurance company dragged not only her but dragged the both of us through the legal systms costing her and i thousands and thousands... We were both found not guilty of the crimes they alleged.... Still its three years later and the...

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Ingrid Johansen
Reviews 1
2020-08-03 08:08

I had a very good experience. The Hartford helped ...

I had a very good experience. The Hartford helped me courteously with all my silly questions and made it seem as if my questions were not silly. Answered the phone promptly. Explained everything thoroughly. Made sure I understood. Gave me a good rate on insurance. I am very happy.

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Ted Vogt
Reviews 1
2020-07-27 12:22

Process of getting a quote was quite easy and hand...

Process of getting a quote was quite easy and handled by a single point of contact for both home and auto. I was able to increase my home coverage and still save some money. They were friendly and professional. After I had already accepted my new coverage I still got a quote e-mail a couple days ...

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Peggy Hodge
Reviews 1
2020-07-22 09:29

My traditionally low auto insurance co. raised my ...

My traditionally low auto insurance co. raised my rates recently to what I felt was a ridiculous level, with little reason. I had been with them for many years, but I decided to shop elsewhere. Luckily, someone recommended The Hartford. As an AARP member, they were able to significantly beat the ...

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Tushar Rao
Reviews 1
2020-07-22 03:15

As a workplace it is one of the best that I have s...

As a workplace it is one of the best that I have seen. The campus is quite big and neat with lots of greens. The older buildings are more historical than the newer ones. The parking is more than enough to cover all the employees. The cafeteria sections are top class and all the employees are friendl...

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Terry Thompson
Reviews 1
2020-07-21 18:28

this company is what an auto insurance should be.....

this company is what an auto insurance should be...customer oriented...

prices are reasonable, but the service and options provided far exceed all others I have experienced...from Geico, to the General...

you will not be disappointed!

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Sam Rice
Reviews 1
2020-07-14 23:33

I don't personally use Hartford, but my vehicle wa...

I don't personally use Hartford, but my vehicle was struck by a person who was covered by them. They helped me out significantly by providing a rental car, and ultimately giving me settlement money once they deemed by vehicle totaled. An unfortunate event, but they helped the process go smoothly an...

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Kenneth Kelly
Reviews 1
2020-07-11 15:58

Only been with Hartford a short time. Reps have an...

Only been with Hartford a short time. Reps have answered questions very quickly and have been very knowledgeable.
My only complaint is their drive monitoring service. They use a company called TrueLane which I don't think is part of the Hartford itself.
We signed up for the service and in just ove...

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Gabriel Gonzalez
Reviews 1
2020-07-05 15:00

Quite possibly the worst experience I have ever ha...

Quite possibly the worst experience I have ever had with an insurance company. I was in a car accident with one of their motorist and after waiting a week for them to call me about getting my truck fixed they on wanted to cover what they thought was suitable. Then they send me a check with my name a...

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Gordon Bulduc
Reviews 1
2020-07-02 15:01

A first class operation from start to finish. Gett...

A first class operation from start to finish. Getting a new quote from The Hartford is fast, easy, and more affordable than I could ever imagine. I'm so glad AARP made me aware of The Hartford for good service and affordable rates.

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Barney Bryan
Reviews 1
2020-06-28 20:22

Like Bilbo (below) I thought I was paying too much...

Like Bilbo (below) I thought I was paying too much for Car Insurance. Our rates had jumped 30-40% in the last two years. So I started shopping, beginning with Consumer Reports evaluation of companies. The Hartford not only had a 12 month (as compared to the 6 I used to get with my old company) and ...

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Carmen Taylor
Reviews 1
2020-06-28 08:52

I appreciated the customer service of the person I...

I appreciated the customer service of the person I spoke to on the phone. She was very helpful and asked good uestions

I also got additional quotes from USAA and your rates were definitely better. This is the first time that anyone has beat USAA on a comparison. I also appreciate that you part...

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Frank Stevenson
Reviews 1
2020-06-24 14:02

I had inquiries regarding auto insurance for my ve...

I had inquiries regarding auto insurance for my vehicles. Every representative i had contact with during the process. Well in one word, AWESOME!!!!. My wife speaks Spanish only, and that representative was also AWESOME!!!!. They took the time to address our concerns and gave us peace of mind regardi...

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Brooks Kelly
Reviews 1
2020-06-24 10:48

I am so blessed....in just a few minutes I receive...

I am so blessed....in just a few minutes I received more information, got covered, and saved $500.00 a year on auto insurance..and the lady, her name was Carrie, was the most pleasant, pleasurable person I've ever worked with..I wish I had her taking care of my business..she really was that good.....

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Nelida Reyes-Matos
Reviews 1
2020-06-21 02:29

I was very pleased with the service I received fro...

I was very pleased with the service I received from the Representative
I spoke with. She was very professional, prompt and knowledgeable and
saved me hundreds on my Auto and Home owners. I received a full explanation of the process and discounts available. I have no complaints,
thus fur hopefu...

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Justin Barton
Reviews 1
2020-06-18 12:19

I only interact with this company because they hav...

I only interact with this company because they have a partnership with my employer. If I had a choice, then I would absolutely not use The Hartford. I've been trying to sign my open enrollment documents for a month. Their website is something out of the early 1990's. Nothing works. I've called in mu...

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Scott Murphy
Reviews 1
2020-06-14 04:03

My company uses The Hartford for their disability ...

My company uses The Hartford for their disability insurance. This company uses delay and deny tactics. They do not honor their claims. I had to get my doctors information notarized and get the fax receipts notarized for them to admit that they even received the. Dealing with them as been an absolute...

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Mike S
Reviews 1
2020-06-13 09:35

I tried to get a quote online. It was a terrific ...

I tried to get a quote online. It was a terrific headache just to get a quote. I got several error messages, and instructions to phone them instead. If I wanted to waste time on the phone, I would not be doing this online, folks. I tried again on two other days until I finally was successful get...

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Jeanne Soto
Reviews 1
2020-06-11 20:04

Landmark insurance company in Hartford. Handling a...

Landmark insurance company in Hartford. Handling all aspects of insurance. Large local employer. Located in the Beautiful old fire insurance building and the adjacent Hartford Tower, which displays The Hartford Buck on it's roof. Makes considerable donations to charities through sporting events and...

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Irp Herrmann
Reviews 1
2020-06-10 22:09

Great service when I called about getting a lower ...

Great service when I called about getting a lower rate. The person I talked wth saved us hundreds of dollars just by me calling and asking about the new Washington State law and getting lower rates just by asking and checking on it!

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Cindy Coldiron
Reviews 1
2020-05-25 01:36

I had moved and needed new auto insurance. I was o...

I had moved and needed new auto insurance. I was on the AARP site and saw the ad for The Hartford insurance. Upon researching other companies I felt the flexibility to choose more exactly what coverage amounts were much more apparent with The Hartford. The cost even surprised me in that it was almo...

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Denise Behr
Reviews 1
2020-05-23 09:31

Between a 24 hour period, I spoke to at least 4 cu...

Between a 24 hour period, I spoke to at least 4 customer service representatives-- some briefly and others lengthy, and what a wonderful experience it was. I felt like they were my friends! Time is money, but I was never rushed or dismissed as they were so patient with my many questions, relating ...

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Kitty Manfredi
Reviews 1
2020-05-23 07:53

What horrible service!! My husband got in an accid...

What horrible service!! My husband got in an accident about two months ago and we are still fighting with the insurance company. Even though the car and the insurance policy are in both our names, I was told by a very rude "Kim" that she would not talk about the claim with me, only my husband. When ...

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Cookie Robertson
Reviews 1
2020-05-21 11:05

I traded a 2011 subaru for a 2014 subaru {I also h...

I traded a 2011 subaru for a 2014 subaru {I also have a 2004 subaru} The car dealer gave the hartford the info .....to add the new car and take the 2011 off the policy....but they instead took the 2004 one off the policy! I got a letter from Motor Vechikle that I was driving an uninsured car.....I c...

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Linda Walker
Reviews 1
2020-05-19 10:15

Very courteous. Answered all of my questions and i...

Very courteous. Answered all of my questions and informed me of discounts and benefits that I wasn't aware of all the services and savings that were better and much less expensive than other insurance companies I've researched or used. Awesome experience!!!

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Dan Pennington
Reviews 1
2020-05-18 07:15

I would rather go out of business than use The Har...

I would rather go out of business than use The Hartford for insurance. With a CEO making upwards of $4 Million a year and over $7.5 Million in Stock options in 2012, they feel they are to big to talk to small business vertical clients on a realistic level. After 2 years and tens of thousands of doll...

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