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The Funplex

4.3· 1,530 reviews
Average ratingGreat
4.3/ 5

Based on 1,530 reviews

569%
420%
36%
22%
13%
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What reviewers say about The Funplex

Generated with AI from 1,530 reviews on Trustburn · updated 9 days ago

Customers frequently describe The Funplex as a fun environment with friendly staff and good food, and many highlight the value of season passes, though some mention long waits for food and a smaller-than-expected layout.
What does The Funplex do?

The Funplex is an entertainment company that provides an indoor amusement park.

What are the most common complaints about The Funplex?

Based on the lowest-rated reviews on file, the most common complaints concern poor customer service, unresponsive or disrespectful staff, and safety or accident-related issues such as go-kart collisions where management disputes fault.

AI-generated from reviews on this page. Verify anything important with the company directly.

Joshua Vanderwall
Reviews 1

It's difficult to gauge without the park fully operational, and Covid makes that quite common. A park like this can often be a biological cornucopia, so the presence of face masks and a semblance of distancing does double duty in assuaging attendees' concerns. The only serious concern for me was the sheer density of people. Most had masks, but it was impossible to maintain a responsible distance in many situations. Staff was helpful and were fairly good about enforcing mask policy.

K B
Reviews 1

I enjoyed myself here with my children. Indoor and outdoor fun. In order to get full experience, children should be 42inches or greater. I paid $20 for my 3year old who was 39inches. He could only get on 2 rides, so he could really only play the arcade games. Funplex has really upgraded over the years. Not a fan of their food though. Save money and pack a lunch instead. Their funnel cake is good.

moreal stewart
Reviews 1

I have visited this place several times and each time I visited with family or friends. This place never seems to get things right I was overcharged because the young girl behind the counter did not clearly understand what I wanted to purchase and I ended up having to go back and pay more money because she did not hear me when I requested an unlimited ride band for my son. The customer service we experienced was poor and I don t plan on going back. I paid to have fun but in return I received a headache. You only get one star!!!!

Kai Cu
Reviews 1

Would be 5 stars but price knocks it down to 4. Also they advertised that the outside stuff would be opened but they said they didn't have enough employees so everything was closed. We paid for all those options( the ultimate pass ) and didn't receive what we paid for.

Hager Said
Reviews 1

One of the best staff ever! I decided to take my little sister to The Funplex and it was the first time for both us, everyone was so helpful especially Kaitlyn Walter she helped me and my sister a lot :) Overall a great experience! 10/10 recommend if you re trying to have some fun.

Riley Taylor
Reviews 1

The games, rides, and foam pit are a lot of fun! The claw machine is disgustingly rigged! My husband had multiple things in the claw for our daughter and every time the claw clearly just opened up and dropped the toy. I would honestly prefer cheaper prizes and a guaranteed win than my daughter longingly looking at an LOL doll she will never win.
She couldn t even win a giant ball without it falling out of the claw and it didn t slip the claw literally just opens back up.

Kimmy Kimbers
Reviews 1

I want to start off by saying, we came to the water park for my daughter bday bc she loves water parks and amusement parks she will be three in a week. I read the website and reviews about a million times before going. I want to say the water park was great for the kids when I first got there I asked the girl if I was able to see the rides before I paid for the baby (2 years old) and she told me there was only about 3 rides that should couldn't do, the rest she could do with me or another adult. Well once we were done in waterpark we decided to go to the rides, and not one ride through out the whole place was she allowed to ride. They told me she's too little even with me. The water bumper cars was only thing she actually was able to ride. She was devastated the whole time watching her siblings on the rides. I am not happy about that. So we decided to go try bowling well they decide to tell us we can't bowl unless we buy their socks. Ok so why wouldn't you display on the website bring socks or you have to buy it is summer most people wear sandals or flip flops sorry I don't carry socks in my pocket. we already spent over 400$ to enter and eat there I wasn't spending another $20 on socks. So no bowling. So we decided to go back to the water park, well then a fist fight between two males start out in front of a million kids, not the parks fault I agree 100% but there should've been some kind of security there to immediately break it up. Even though cops were called my children still had to stand and watch because the water park isn't that big. So our overall experience I am going to say was about a 2 they need to chnge their website and display children under 4 years old this is not the place to go and also bring socks for bowling lol. Food was okay but a little pricey but not a lot of food. But you go and you learn what is best fit for you and this wa snot the best fit for my family.

Brandon English
Reviews 1

I want to give it a bad rating and tell people not to go but it would be out of a desire to have the place all to myself. I love the Funplex the staff has always been friendly and the price is not that bad when you consider what you get for your money. Bowled my best game there. Won 2 baby Yoda toys on one grab. Tough mini-golf though. Great looking but difficult... but my son got 2 hole in ones so...

Denise Campbell
Reviews 1

The water park was smaller than I expected but great for younger kids. They need more umbrellas because it feels like cremation is occuring while you are sitting around. ...But don't buy food here, not sanitary and the wait is forever just to buy a 3 dollar water. OVERPRICED but okay if you just want to get wet!

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About The Funplex

The Funplex is an entertainment company that provides indoor amusement park.

Address
3320-24 rt 38 east
Categories
Entertainment