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The Funplex

4.3· 1,530 reviews
Average ratingGreat
4.3/ 5

Based on 1,530 reviews

558%
422%
39%
25%
16%
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What reviewers say about The Funplex

Generated with AI from 1,530 reviews on Trustburn · updated 9 days ago

Customers frequently describe The Funplex as a fun environment with friendly staff and good food, and many highlight the value of season passes, though some mention long waits for food and a smaller-than-expected layout.
What does The Funplex do?

The Funplex is an entertainment company that provides an indoor amusement park.

What are the most common complaints about The Funplex?

Based on the lowest-rated reviews on file, the most common complaints concern poor customer service, unresponsive or disrespectful staff, and safety or accident-related issues such as go-kart collisions where management disputes fault.

AI-generated from reviews on this page. Verify anything important with the company directly.

Anurag Saxena
Reviews 1

Nice place for kids birthday parties. Its always busy and happening place. Several options to choose for your kods birthday party ranging from 250$ and above. U can use vending machines to buy cards and use them all over the place for personal visits. 4D game is most loved one and they have Go karting also inside as well as Bowling place.

Amaris Pollock
Reviews 1

I brought my 12 year old cousin to the funplex while he was visiting me, and i paid for an all access pass for him (it includes all of the amusement rides, the splash-park, a round of mini-golf, etc). There are other options, because this is not cheap...and it does not include the arcade games (you need to purchase a separate special card that allows them to play the games, and you can re-load that card). However seeing my cousin run around doing things instead of his trying to watch tv or play on his tablet....that was priceless.

If you are on a buget, bringing just one child to a place like this is not gentle on your wallet, but building memories and keeping a child active is well worth it. If you have more than one child, I think one of the less costly bands might be a good idea, or buy the all access one and fore-go the arcade games. And they do have a lot of things for children (and adults) to enjoy...with the added bonus of being close to home.

Brittany Ledger
Reviews 1

when it's not busy it's pretty nice and you can get all the attractions done very quickly. They also have two tilt a whirls (who knows why). The splashplex's pools are nice but the guards there don't take their job seriously at all and are very unprofessional; but nice people. Even though the deepest pool is three feet anything can happen in water no matter if it's a slow Thursday or a busy Saturday, the guards all seem inattentive- leaning on posts, not watching or looking at water, completely walking off post, etc. I'm just saying you're on your own if you break your neck or have sudden cardiac arrest.

Stanley Cheeks
Reviews 1

I must say that I was impressed. This was the second amusement park I have been in the past 2 months. Funplex had all the proper signage for social distancing and for the most part, people aheard to it. I would say about 80% of people were wearing masks and as far as the staff they wore theirs. They also shut down rides and disinfected about every hour. And the cleaning staff was constantly going around wiping down every table. They also had sanitizing stations all throughout Park and things you use or touch they constantly sanitized.

Yesica Amwake
Reviews 1

Fun place with so much to do. Great selection of rides and sooo much to do! Love the fact that you can come in and out of the building so if you don't want to rent a locker, keep your stuff in the car until you need it. Especially if you're gonna hit up the waterpark before or after the rides and arcade.

Don Altenburger
Reviews 1

There are not many actual arcade games like it used to be. The various arcade/ticket games they do have are not maintained and two were still accepting credits but one the controls didn't work and another had part of the screen cut off. Ticket games are fun for the kids and there are some rides for the little ones.

John Laurens
Reviews 1

Although a little on the pricey side for my friend who paid, I thoroughly enjoyed this park! I'm fourteen years old, and despite my fear of heights and easy motion sickness, I had a blast here. My favorite rides was the roller coaster (I went there a few months back, don't quite remember the name) and the tilt-a-whirl! All of the staff was super nice, and the food was delicious! I'm going again, tomorrow, so excited! Thank you so much for making even the biggest scaredy cat have such a great time on the rides!

Whitney Burns
Reviews 1

This place was very fun! I would have rated them 5 stars but they really need to reconsider how they do spectator bands. You pay good money to just be a spectator for your kids inside of the water park and then when it is time to go on a kiddie ride my daughter is too small to go on without an adult and I was told I can't go with her. That was a big disappointment. She was left out while all the other kids could go but an adult needs to go on and spectator bands aren't good enough. They are kiddie rides for goodness sake. (Either let me go with a spectator band or let her go on with a child that is tall enough. ) Overall, my kids had a blast and it was a good time. Hopefully they revise some of their procedures.

Tom Carroll
Reviews 1

Took my daughter and her friends there for her birthday. It was great fun at a good value due to Christmas specials. The crowd was sparse due to time of year and minor snow storm so no lines. Also, Nick the cafe guy was very courteous and welcoming. Everyone had a great time!

MUVA Kk
Reviews 1

I came to surprise my daughter for her birthday here and upon getting there a young lady at the front gate tells me that they had a power outage and were vacating the building another time I came there a similar thing happened again so maybe it was a sign for me not to go there took my child to Rebounderz instead she had a really great time I loved it she loved we had a really great time

Monica Hauser
Reviews 1

I went a few weeks ago for the first time. Most thing i like is that if you have younger kids and can't swim this is the place for them...My cousin got stuck on a ride though and i spent quality time with my kids. I didn't make it to try the food But somehow my bro did before closing lol greedy. I was enjoying the rides. If you had teens or pre teens easy for them not to get lost. Water park on one side rides on a another...My 6 year old love it hopefully indoor rides and arcade be back running go away cov -19

Sheronda Givens
Reviews 1

We were there over the weekend for my grandsons party , we were the first party to arrive n was seated at 2 tables , with the name plate of Masyns party , we all went to enjoy the rides, water park n things , 2 of our guest returned back to the tables n noticed our tables were moved to the front of the pavilion instead of where we were . So we asked to speak with the manager , we were told the reason our tables was moved was due to nothing (decorations etc) were there n the other family wanted to be in the back where our tables were , so staff proceeded to let this family have its way ! We paid $900 something n change n felt that this was unacceptable ! They did move us back to the original tables , once our party was done eating , we were put outside of the pavilion with the rest of the uneaten pizza, sodas , to some picnic tables in the blazing sun , which he our server Andrew said was policy , but we paid for 10-2:00pm n it was only 1:15! I would like a response back immediately !

Mar16man Mar16man
Reviews 1

They have two parts indoors and outdoors park, if you want to do both get there early because the outdoor closes I think by 8pm. The kids had fun doing the indoors portion, bowled several times as long they have lanes, if not you get an alert when your turn is up. Games are not included so with rides and games you will be spending some money, be prepared. Bumper cars for the older kids is terrible, lines are extremely long and the staff moves slow and just doesn't do much to help the situation, we waited an hr just to get on, they have cars they don't even use with available space.

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About The Funplex

The Funplex is an entertainment company that provides indoor amusement park.

Address
3320-24 rt 38 east
Categories
Entertainment