Based on 10 reviews
We have been with Telnet for over a year now. Our phone system handles everything we need it to do - flawlessly. The admin interface is user friendly and I'm able to customize each doctor's (16) profile to fit their needs. We've had very few glitches and the Tech Support team has been terrific to work with. Phones are answered promptly and problems are always solved the same day. I would recommend Telnet to any business of any size.
I have worked with Telnet on and off for years now. As a phone vendor we deal with a lot of other carriers and i always appreciate talking live to a knowledgeable rep that can assist me with my issues.
Matt was wonderful to work with on some technical issues I was having. Donna reached out to ensure I was getting the support I needed. The company as a whole is very on top of it and has wonderful customer service. I highly recommend TelNet!
My company has been a very satisfied customer of TelNet since 2009. We've been in business since 1984 and had some very bad experiences with other telecommunication companies. TelNet was recommended by our IT network installer. Great company.
I think it's a cool place to work and I enjoy the clean and safe environment.
Voice provider for our company for over ten years. Service has always been excellent. Responsive support. Reliable connections with very little downtime. Highly recommend them.
Telnet is Great!
They Really Care about their Customers.
I was left a mess from my previous IT Team and needed to restructure my Contract. Becky offered me some Great options to my problem and we were able to relocate my Circuit to a new location hassle free and completed with very little input from me.
They know what they are doing!!!
Telnet has my complete Trust and I would recommend them to Anyone.
We have been using TelNet Worldwide for a year now. Switching to Telnet was easy process, for porting numbers and scheduling it all. Voice quality has been great. We tried faxing through are pbx. But it's not the correct technology for faxing. We had to switch to the T38 fax service.
The one negative is that tech support feels like I get the run around. But eventual they got my issue fixed.
We have had Telnet for 18 months in our insurance agency. The phones and service are amazing! We are in a rural area, but we have had no issues with our connections. The phones are versatile and easy to use. I just set up for digital texting and we love it! Voicemails and texts are sent to our shared email, where all staff can access them, and they can be saved for our records. We also have texting, which is a great service for our insureds. When we need to contact customer support, we are promptly contacted and taken care of. I highly recommend Telnet Worldwide!
I am extremely satisfied with the service I have received from TelNet Worldwide Inc. Eric has gone above and beyond to make sure my phone call quality was nothing but superb. Our issue was that incoming calls from clients were unable to hear us due to loud static noise. 1 out of every 10 calls had this on going issue. Eric was the point man that I contacted at Telnet. From that day on he has work harder than anyone I met in my life, he keep me well informed of the on going situation day to day via emails and calls. I could not thank him more for what he has done and will always remember this high quality customer service. Thank you so much!!!
Sincerely, the Glen's Car and Truck family
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For more than 20 years, TelNet Worldwide has specialized in SIP Trunking, Cloud PBX and IP-PRI solutions as well as contact center and data center services.
TelNet Worldwide, Inc. is a leading provider of SIP Trunking, Cloud PBX and IP-PRI solutions, contact center and data center services. With over 20 years of experience in the industry, TelNet Worldwide has established itself as a reliable and trusted partner for businesses looking to streamline their communication systems.
One of the key offerings from TelNet Worldwide is its SIP Trunking solution. This technology allows businesses to connect their phone systems directly to the internet, eliminating the need for traditional phone lines. This not only reduces costs but also provides greater flexibility and scalability for businesses of all sizes.
Another popular service from TelNet Worldwide is its Cloud PBX solution. This cloud-based phone system offers advanced features such as call routing, voicemail-to-email transcription and mobile integration. It also eliminates the need for expensive on-premise hardware and maintenance costs.
In addition to these core services, TelNet Worldwide also offers IP-PRI solutions which provide high-quality voice connections over dedicated circuits. This ensures that businesses can maintain clear communication with customers even during peak traffic periods.
For companies with contact centers or data centers, TelNet Worldwide provides customized solutions tailored to meet specific needs. These services include call recording, IVR (Interactive Voice Response) systems and disaster recovery planning.
What sets TelNet Worldwide apart from other providers in this space is its commitment to customer service excellence. The company's team of experts works closely with clients throughout every stage of implementation - from initial consultation through ongoing support - ensuring that each solution meets unique business requirements.
Overall, if you're looking for a reliable partner to help streamline your communication systems while reducing costs and improving efficiency - look no further than TelNet Worldwide!