Team Post Op is the best the customer service is above and beyond anything you can ask for. My person was Aaron for the NICE unit he would reply to text quickly and took calls and FaceTimed when needed. Aaron sent me another unit when I caused issue quickly so I wouldn t be without I love the NICE u...
I have not used their service yet and I'm done. First my dr ordered a nice machine for after my surgery. Two weeks ago they said that work comp insurance would not approve this. Then today they said the Dr never ordered it. The dr office says it was ordered. They say one thing then changed the story...
After my surgery I required a CPM machine, not only they had the best state of the art chair to aid me with my treatment, but they delivered it and took the time to explained how to use it properly but they checked up on me via phone to make sure all was in order. Thanks Team Post-Op! You made my re...
Team Post-Op is the best! I had major knee surgery and my doctor suggested that I use both a nice ice machine and a CPM machine. Both aided in my recovery beyond my wildest dreams, as well as, the service reps who delivered, trained me and provided ongoing service when I needed it. If I called them ...
Received a bill for $929 for my over the counter knee brace which is readily available from many websites for $100. This is the type of company that is the reason for all of the healthcare issues in this country! Even my custom made knee brace that is molded to my exact knee was billed to i...
Got in a severe auto accident and needed a boot on my fractured leg. A year later, I'm still getting billed almost $400 for it even though the case was settled months ago. Called the customer service line and the woman who handles billing is impossible to deal with. Beware.
They are obviously not to be blamed for any of this because their terms and conditions protect them, but here's my experience, hoping that it helps someone make the right decision in the future.
I had a shoulder arthroscopy and for $350 for 2 weeks this thing is a total robbery. It pulls your arm...
Hoping this will help someone else. Of the company cannot respond due to HIPPA laws....yeah whatever!
I went to a doctor about pain in my thumb joint and she was supposed to give me a shot of cortisone.
She decided, after her assistant had set up the syringe and equipment to give me the shot, that...
Team post op is great there game ready ice machine is awesome. There service is second to none I was having Makoplastey done on a Tuesday and they drove the machine to me 3 hours away on a Saturday just to make sure I had it for immediately following my surgery. I would highly recommend Team post op...
I d like to thank Steve for being response and understanding through my post operative journey. Since my surgery was complicated, it required more time than expected. He was always patient and caring, which makes a huge impact for patient satisfaction. Not only was he flexible with drop off & pick u...