K

Kristjan L
Review of Team Post-Op

3 years ago

They are obviously not to be blamed for any of thi...

They are obviously not to be blamed for any of this because their terms and conditions protect them, but here's my experience, hoping that it helps someone make the right decision in the future.

I had a shoulder arthroscopy and for $350 for 2 weeks this thing is a total robbery. It pulls your arm up and down in a continuous motion, which is achieved for no money if you throw a rope over a hook, pulley, etc and use the other arm to lift your operated arm. Moreover, you need more than just one direction in your physical therapy process, so I really suggest you invest in PT instead. The company gives you no explanations before you agree to buy the service, saying just that the doctor recommended it and it's needed for recovery. Maybe if you're totally immobile after your surgery, there are bigger benefits, but if you already have some range of motion, skip this racket. If you realize after a few days that you don't need the device, guess what, there's a 2-week minimum, so you can't return it before. A little hint as to who might need it is their recommended use per day: 3-5 hours! Again, seems to show that if you're immobile enough to stay home for 2 weeks after your surgery and the machine is the ONLY movement you do, might be worth it.

The machine has broken on me twice. The first time it started working again the next day. For the second time I called them, and I'm about to see if the instructions they gave over the phone are going to help or if I need a technician to come.

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