The staff is amazing they go extra mile to for new...
The staff is amazing they go extra mile to for new home owners satisfaction. I really appreciate Kyrie and teams efforts.
The staff is amazing they go extra mile to for new home owners satisfaction. I really appreciate Kyrie and teams efforts.
They are one of the best home companies in Ottawa, great staff and design.
This an update on my first review of Tartan after taking position of my town home on 2020-03-27.
Extreamly disappointed with the very poor quality and cheap labor they used in this brand new home.
Our roof leaked the first time it rained. Floor tile cracked 1st month.
It took 6 months to replaced...
Great builder and Great customer service, I am Real estate Agent and from my experience I advice my clients to buy from Tartan Homes.
We bought a new built home from Tartan, very disappointed with their quality. We had lots of issues such as: 1)Water leakage from roof to second floor, main floor and basement.
2) Tile cracks on main floor.
3) Dry wall damaged
4) Door jams
5) Mice got into basement due to construction defects. C...
Excellent homes with reasonable prices. Great customer service.
For those considering buying a Tartan home, I strongly advise you not to. Look for a reputable home building company who actually cares about the quality of home they put their name behind, and that don't just subcontract cheap labour to make a greater profit.
My home is just over two years old and...
First time home buyer- I wish I knew then what I do now. Do your research. Tartan may have nice model homes, but the whole process with Tartan from time of purchase to now, having lived in my home for three months, has been disappointing. The sales people are nice until you sign the dotted line. The...
Worst quality and cheap quality in the homes. Your paying premium and getting poor quality. Try another builder if you can avoid tartan. Ohhh good luck dealing with Christine in the service centre if you do buy.
Poor poor poor workmanship in interior and exterior. Rushed job BEYOND COMPREHENSION. Will never buy Tartan again. After 4 months of living in our 'forever home' we are still waiting for tradesmen to complete work to be done. Disrupting our lives ; not recommended
6 leaks in 5 years. A retaining wall that s a nightmare. A hood fan that allows mosquitos in by the dozen. Forgot to install my fireplace switch. Warping cabinets. A quarter of my kitchen tiles all cracked from the hidden leaks under the floor. Worst customer service on top of all that. Even the buy...
Even they don t deserve one star, bad service, bad finishing, the paint job is terrible, the wood floors has lot of gaps and they refuse to fix it, leakage at the basement, the asphalt on the drive way so soft the chair legs sink when we sit , tile job so bad , sometimes they don t respond to the em...
bad Customer Support
edit: things changed on their side and we are much happier with the service now
Owned 2 tartan homes
Great company to deal with. Very high quality homes. Highly suggested especially for first time home buyers
The worst finishes I ve seen. Terrible paint my windows leak and the granite guys messed up my sink and they won t fix it.
So the staff is very friendly and knowledgeable. They don't do total high pressure sales but they are intense.
In the end we chose not to buy a Tartan house. I found there prices to high for what your getting and the layouts where suiting for our needs.
The experience over all was pleasureable.
W...
Wouldn't recommend if you want to do any change outside of their list. All of our requests like relocating kitchen sink and stove, adding extra window in the breakfast area, moving laundry to the basement has been turned down. Definitely we did not see this coming before signing the agreement as the...