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Average ratingGreat
4.0/ 5

Based on 12 reviews

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What reviewers say about Sulake

Generated with AI from 12 reviews on Trustburn · updated 16 days ago

Customers generally speak very positively about Sulake, describing it as a nice place with cool games and friendly people, though the views of the lowest-rated reviewers highlight frustration with support and account handling.
What does Sulake do?

Sulake is an online entertainment company focused on virtual worlds and social networking, best known for developing the virtual world Habbo and later Hotel Hideaway.

What are the most common complaints about Sulake?

Based on the critical reviewers, the most common complaints center on poor customer support with outsourced or automated responses, weak security and moderation, a perceived greedy in-app shop, and a lack of engagement with genuine negative feedback.

AI-generated from reviews on this page. Verify anything important with the company directly.

Lewis Kelly
Reviews 1

These fools do not care. Robotic automatic response emails, a Habbo shop more greedy than Apple and a poor moderation team. Two game and support has always been poor but just keeps going downhill. No attempt from Sulake to respond to the genuine negative reviews on the app stores to fix issues just shows their incompetence. Avoid.

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About Sulake

Sulake is an online entertainment company focused on virtual worlds and social networking. It develops virtual world Habbo.

Founded in 2000 by a small team of passionate people, Sulake is a social entertainment company focused on providing a safe and fun online service for self-expression through its products, Habbo and Hotel Hideaway.

After more than fifteen years, Habbo is still one of the largest social hangouts in the world, reaching users all over the world each month. In 2018, Sulake launched Hotel Hideaway, a brand new 3D virtual world developed for iOS and Android devices.

Sulake's mission is to enable its users to meet new people, make friends and give them a place to create and share their user-generated content in a fun virtual surrounding.

Website
sulake.com
Categories
Internet