STC Optometry

4.7 · 86 reviews
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Lianne Dixon
Reviews 1
2020-10-11 16:12

The exam itself was thorough and well explained. ...

The exam itself was thorough and well explained. The optometrist explained everything and took his time. It was frustrating that his staff didn't show up at 10 when my appointment was scheduled - and I had to wait 20 minutes, but that wasn't his fault and he was very apologetic.

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Ryan Sterling
Reviews 1
2020-10-08 10:12

I definitely won't be coming back here. I had the ...

I definitely won't be coming back here. I had the pleasure of dealing with the Asian optometrist. He acted like every change in your prescription is a major problem. At the end of my exam, he upsold Lenscrafters which shows me the optometrists lacks credibility. Save your time and go somewhere else.

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Hameed Azeem
Reviews 1
2020-10-06 16:43

This is by far the best Optometry clinic I have be...

This is by far the best Optometry clinic I have been to. Felt very welcomed by the receptionists. Jeff was extremely informative and helpful. Overall, his service was exceptional. I would love to return to this clinic in the future.

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Murli Bhat
Reviews 1
2020-09-28 08:56

Its been around 3years now and my experience with ...

Its been around 3years now and my experience with Dr. Geetha has always been amazing. She has taken care and understood my eye requirements and has suggested and prescribed right solutions always. Thank You for your Service as always Dr. Geetha !!!

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Michelle AnnaR
Reviews 1
2020-09-07 21:58

I was very unimpressed with the service and treatm...

I was very unimpressed with the service and treatment i received. Dr Bains was very sarcastic which i didn t like. I m not a doctor so the questions that I had, I did not know the answer too, that s why I asked them. It seemed as though she cared about my vision concerns; yet when i called her offic...

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Sujani Rasiah
Reviews 1
2020-08-16 16:48

Definitely recommend this place for an eye exam! V...

Definitely recommend this place for an eye exam! Very friendly staff, and it was definitely not as intimidating as I was anticipating it to be. Dr. Porter was very kind and helped me understand why he was doing certain procedures, which made everything run smoothly without any fear.

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Leigh Durand
Reviews 1
2020-08-09 21:54

I found Dr. Bains to be thorough and calming. It...

I found Dr. Bains to be thorough and calming. It was a less stressful experience than I had experienced in the past. I very much appreciated that she apologized for running late, that
was refreshing! The other staff was very pleasant to deal with as well. I will recommend Dr. Bain to my son...

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Emily Lynch
Reviews 1
2020-07-26 11:00

Fabulous, friendly staff - great team! I was seen ...

Fabulous, friendly staff - great team! I was seen on time and was out in under an hour (great considering my old optometrist would take me at least 2 hours). There was no pressure to buy any of the bells and whistles/extras and the front desk team helped me with insurance information. I will be ba...

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sanad elgeiar
Reviews 1
2020-07-21 09:10

Bad service the girl who work in the customer serv...

Bad service the girl who work in the customer service hang out the phone on me while I was trying to get the direction from her and that time I was late 10 minutes and then after 15 minutes I get to the store and she told me you are late now 27 minutes so you miss your appointment first of all you s...

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Nick Thom
Reviews 1
2020-07-11 00:41

At a time when the world is in the midst of the Co...

At a time when the world is in the midst of the Covid19 pandemic, I braved it and book my eye exam.
Though I should have booked several months ago, my appointment was today.
I was highly impressed with the adherence to the Covid19 protocols as laid out by the local government.
Customer service t...

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Ela Lukavac
Reviews 1
2020-07-02 06:39

Dr. Gurjot Chahal was very patient and took time t...

Dr. Gurjot Chahal was very patient and took time to make sure to have correct diagnosis. I had abrasion in my left eye and this is not something to take it easy. She did great job with me and I am making follow up again with STC Optometry after proper medication I was prescribed. I would highly reco...

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Cindy Scanlon
Reviews 1
2020-06-20 16:50

Dr Bains is very professional yet friendly and eas...

Dr Bains is very professional yet friendly and easy to speak to. She explains all aspects of the examination, any issues and concerns and does it in easy to understand manner. I am new to eye doctors/exams etc, I've never had eye issues but as I age, my eyesight is getting a little worse. Dr Bain...

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Francesca Polacco
Reviews 1
2020-06-13 19:12

The place was clean and the appointment was stress...

The place was clean and the appointment was stress free and quick. The doctor and staff were very friendly and efficient. I really liked the washing of hands with soap and water vs using a hand sanitizer. I have been going here for many years and will continue to come to this location. I have also r...

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Karen L
Reviews 1
2020-06-08 23:28

The doctor was excellent. However, the appointment...

The doctor was excellent. However, the appointments were over-booked - the wait was about 50 mins, which I thought was too long. They should push back the bookings by a half hour to limit the wait time to 15-20 mins, which is more reasonable. The admins were very polite and pleasant though, so over...

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Arash Aziminejad
Reviews 1
2020-06-03 10:58

Everything was handled smoothly and professionally...

Everything was handled smoothly and professionally. The customer care representative lady assisted me efficiently and spent a long time answering my questions and providing me different products. Overall, I had a very pleasant experience at the Lenscrafters.

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Alexandra Camille
Reviews 1
2020-05-24 00:45

Everything went smoothly. I received my eye exam w...

Everything went smoothly. I received my eye exam with a very short wait time between the first few tests to receiving the prescription. The saleswoman that helped me was wonderful, informative, and helpful. I left with a pair of glasses that I m absolutely in love with.

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Avani Patel
Reviews 1
2020-05-16 14:46

Wait time was the shortest time I ve ever had to w...

Wait time was the shortest time I ve ever had to wait at the optometrist! All staff including front desk and the doctor herself were very supportive and answered all my questions. I like how I could just book online the appointment and I got a reminder as well! Best experience ever!

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Natasha Bharat
Reviews 1
2020-03-07 13:32

I went for a full eye exam. I agreed to pay extra ...

I went for a full eye exam. I agreed to pay extra for the contact lens testing and the retina testing. I was told many times prior to booking my appointments that they bill directly through my insurance great West life, Over this was not the case when I showed up for my appointment and to pay af...

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Marcia Vona
Reviews 1
2020-03-05 19:39

I started going to this clinic because of the conv...

I started going to this clinic because of the convenience and ease of scheduling appointments, but I will continue to be a patient (along with my 6 year old daughter) because of the amazing care they take of their clients. This clinic takes your happiness and well being very seriously and makes sure...

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Salima Sayeed
Reviews 1
2020-02-13 08:37

I would definitely recommend this place for your e...

I would definitely recommend this place for your eye exam. Dr. Jeff Porter was quite professional and knowledgeable. The wait time was short and I liked how easy it was to book the appointment online (through the Lens Crafters website).

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Abirami Anton
Reviews 1
2020-02-01 22:52

Had such a wonderful experience! Came in as a walk...

Had such a wonderful experience! Came in as a walk-in and was seen so quickly.The receptionists were so kind and friendly and Dr. Mandeep Bains was so thorough and patient, answering all of my questions and addressing all of my concerns. Nothing but good things to say about them!

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John Karevska
Reviews 1
2020-01-25 06:25

I've been going to this place for the past five si...

I've been going to this place for the past five six years. Nothing but extreme professionalism. You don't feel like you're being rushed in and out but rather taken care of. You're not a number here they look after you from start to finish and make sure that everything's in good order before they let...

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Zach Wright
Reviews 1
2020-01-24 17:40

I was a walk -in appointment here and was expectin...

I was a walk -in appointment here and was expecting a long wait - however, to my surprise, I walked in and the doctor was able to see me almost immediately. They explained everything very well and were extremely friendly and professional. Overall, my experience here was fantastic. Highly recommend i...

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Kiarash Jafari
Reviews 1
2020-01-16 03:20

Jeff Porter the optometrist was very awkward throu...

Jeff Porter the optometrist was very awkward throughout the whole appointment.

I asked for contact lense sizes, and he said he's uncomfortable giving it to me. So what was the point of selecting contact lense sizes on my application. He gave some non answers, like it's different depending on the ...

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Ahmed Khan
Reviews 1
2020-01-14 22:52

Dr. Porter and the entire staff were professional ...

Dr. Porter and the entire staff were professional and friendly. From all the optometrists I have been to through the years, Dr. Porter is by far the most professional, calm and genuinely caring. He is transparent about everything and answers any questions with a genuine care for the patient and not ...

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Rene C
Reviews 1
2020-01-08 20:09

Dr. jeffrey Porter s a very nice person to deal wi...

Dr. jeffrey Porter s a very nice person to deal with and very professional. The same could be said with the reception and staff. I was looked after promptly and was treated well as all patients should be all the time.
Thank you very much to all of you.

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