Sperry

The young woman who works there was so solweet and understanding. I explained this was for my grandchild and she was so helpful. I wish I knew her name.

Love the outfits choices & foot wear prices or on the ok side not too much than foot locker

Me and my daughter love this store she always fine her size, and all wonderful new vans that just hit the shelves

Good customer service. But the store ran out of many sizes.

This is the place to go the prices are right great customer service they will make it happen if not in stock always shop there

Purchased a couple of items here. Store is great no complaints it is always neat when I walk in there. Sometimes its a hit or miss with employees as far as being friendly and patient while making a decision on what kind of shoe you want to purchase but other then that it's a great store to visit to kill time and browse

Friendly Service and gd prices. From clothn to sneakers n boots

Everyone there was so nice and helpful. Best place to buy your shoes at.

Love this store. Busy but the service is great. Associates are awesome.

They need to differentiate the difference between men's and women's sizes when it comes to Van's and converse. If you are working for journeys and I come in to ask for a pair of Van's or converse then you should know how to convert the size to women's automatically. I am not aware that these shoes runs big for women. I would not expect the person who was helping me to get an attitude because she had to run back downstairs to bring me another pair of shoes. Previous to this I also happened to purchase a pair of Van's in the same journeys downtown Brooklyn for my daughter to be shipped to California. I specifically emphasized that it was for a woman. I ask for an 8.5 and that's the size that was bought to me. The shoes happens to be too big for my daughter but now she is stuck with them because I sent it to her without a box. Also bought home a pair of Van's that are huge, and when a pair of vans is too big on your feet it doesn't wear well. I hope that they get some specific training on this issue. This is very disappointing.

The sales rep was great. I don't remember his name.

Really lovely and helpful staff, I found exactly what I was looking for. However the sales assistant sold me some socks that she said were great with vans and they're rubbish and don't do the job they're supposed to do (stay on your feet)

My experience at journeys was great, excellent customer service timely assistance, the young lady who assist me was polite and very attentive.

I shopped at this store over a year ago and had a pleasant experience. Haven't purchased anything out of here since. Last night I was looking a my bank statement and there were 3 Charges from this store all in a matter of minutes. I called my bank to open a investigation. Today I wanted to talk to a manager at the store to let them know incase if it was an employee being dishonest. I called 5 times when the store opened and another 3 times midday. Mo one picked up the phone. I can see if it was busy but to call a store 8 times in one day and no one answered seems a little shady to me.

Love wearing convers so sazy and I have to get a new pair visit is great

Great service...the staff was very welcoming and friendly. I've purchased three pairs of kicks this evening. Thanks"!

Like this store, only every frist choice sneaker I pick out for myself they either out of this one or do not have my size.

The staff is always friendly and attentive to the customers here.

I went here to get my daughter some vans and when one girl went to get the size my daughter needed another girl told me she hopes I'm not sending her to get them for nothing, extremely unprofessional and rude!

They have very good prices on foot wear, i buy my sneakers there and my daughter sneakers too! go

I personally didn't find anything I even minimally liked

Best support I've gotten from a shoe store, journeys is my favorite, everything in there has a great price from clothes to shoes

I always come here for sneakers. If they don't have something they'll make sure they get it from another store. The customer service is great

Friendly staff, great selection. Welcoming environment!

Helpful staff. Discount on some models , cheaper than Amazon and local. Plus you can try all shoes right there. No back and forth shipping.

Love this store they don't charge tax on any purchases

It was good. The workers was very helpful and friendly.

Excellent Service, good Shoes for the FAMILY Angel and Angelina are The Best. Good Clean store. They will go above and Beyond to find Your Size. They will Check other Stores and Find the Items You Need. The Staff won't Pressure You to Buy... My Experience was Excellent.

The service was great. The sales rep was very polite and nice.

The best service we ever had in a shoe store. From the moment you walk in, there is a greeter sho welcomes you. Every staff member acknowledged us and greeted us.
Our sales person was so thoughtful and very relaxed. Don t worry, we just get you all you need and we will find the one that fits
Don t write many reviews about stores but this one deserved the mention!
@ journeys team , you guys rock!

Don t use Apple Pay here. I went to this store to use Apple Pay and their system said declined (even though I had the money on my account), but it still charged me $117.41. I figured the charge would fall off but it hasn t and it has left the status of being a pending transaction to a settled transaction. I tried contacting the store twice since. The first time an employee gave me the number for their headquarters after they claimed not to see any transaction of the amount in their system. Headquarters took my information and said they would email me within 12 hours, but I haven t gotten an email from them yet. And the second time I called the store no one would help me at all they literally put the phone down and I heard everything going on for almost 10 minutes. Absolutely infuriating.