Went in today for eye test for 11,25 on the 8th Ap...

Went in today for eye test for 11,25 on the 8th April. Sat down waiting and staff came up and lifted the folders. A lady who came in after me for 11.30 was taken before me. I waited and, with all the staff running around, looking at the folders, not organised, I thought do I want to be treated here in this chaotic way - No I just left. Went round to Vision Express and much better treated getting time to sort it out. You want staff to have time to attend to your needs, not in this manner.