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Southern Case Arts

3.6ยท 14 reviews
Average ratingAverage
3.6/ 5

Based on 14 reviews

543%
421%
314%
20%
121%
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What reviewers say about Southern Case Arts

Generated with AI from 14 reviews on Trustburn ยท updated 33 days ago

Across the cross-section of reviews shown, customers frequently praise the craftsmanship, attention to detail, and quality of the cases and shelving they purchased, along with friendly customer service, though the overall average rating of 3.6 out of 5 reflects mixed experiences.
What are the most common complaints about Southern Case Arts?

The critical reviewers describe product quality and support problems, including refrigerators or coolers that leak water onto the floor and run loudly, poor engineering on a deli case unit that was difficult to balance, and unresponsive communication with calls going to voicemail and long waits for callbacks.

AI-generated from reviews on this page. Verify anything important with the company directly.

Faheem Muhammad
Reviews 1

I have had the pleasure of working with Southern Case Arts on multiple projects and I am always impressed with their attention to detail. The craftsmanship of their products is top-notch and their team is incredibly knowledgeable. I highly recommend them to anyone in need of high-quality custom cases.

Chad McCall
Reviews 1

Really bad engineering unlike anything I have worked on in the field in the 17 years I have been doing refrigeration work. Frustrated every time I have to call and deal with them as they shift me to a voice mail every time and have to wait hours to hear back. Spent countless hours trying to make adjustments to TXV's for maintaining a balance in temperatures on a small deli case unit. Would think twice before making a purchase with this company.

User Name
Reviews 1

Mismanaged, all relatives hired for no good reason. Top management not even in existence . Pay scale forget about it , Temps I feel your pain if you ever get sent here. Hey Roll Tide , at least that's a win. Auburn fans if and when it happens your win counts to. =p

PetroZone LLC Atlanta, GA
Reviews 1

A rating in (-)ve would be appropriate. Their products are not upto the mark. I recently purchased two open coolers from them paying an exorbitant price, and both of them are giving problems. They make very loud noise while being operational, on escalating this problem, their technical support team says its normal for it to make such loud noise. Secondly, one of the coolers is leaking continuously and there is always water on the floor.. This has even posed as threat for our customers, as they could have slipped and fall. We've been sweeping the floor continuously but to no help as the cooler is leaking profusely. See the pics attached. I have sent them emails, and must say their customer service is even worst. The problem remains unresolved.

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About Southern Case Arts

Address
275 drexel road southeast
Categories
Supermarkets