Their ringman online auction is no Manheim. They sent everyone online for bidding during the shutdown due to the virus, however they don't have the technology to handle the volume of users. Missed the auction due to this as to it kicked me offline and now redirects me to the home page every time I c...
I had to pick up one car from this auction. Spent 4 hours walking around looking for it. Asked the guard, got an answer: it might be in the sold lot Turned out it was like 8 lanes down. Basically looked through 3/4 of the cars. Super unorganized. One of the worst and most unprofessional team, t...
I am a transporter this is definitely the most unorganized auction I have ever been to all day looking for 8 cars and still can't find them and it's Sunday and gard can't help you at all only point you to 5000 cars and say probably over there going to have to charge the dealer a lot more money to ha...
Loading out of here is an awful experience. It took 5 hours to pull 9 cars. By the time I had found them all it had gotten so late that I had to argue with the guard to get them all out. The only reason I gave 2 stars is because one of the guards went out of his way to help me out. He's the only rea...
The worst experience. After dealing with SAA for years, and spending hundreds of thousands of dollars in fees alone, a description lied about a car having leather seats. After requesting a refund or adjustment, Steve Boisvert started a response with: This is what we're going to do and this is ho...
I've been with Southern Auto for 13yrs. I was called back for work in the office to keep auction running smooth. Unfortunately, I've heard that the auction will never be as it once was.
The worst customer service I've ever received in my life. Every staff member I spoke with was rude and talked over me. I've never had so many issues trying to sign up for an auction. They never return your calls or have answers to your questions. If you're thinking of signing up here, I wouldn't was...
I just spoke with Lauren Rivera and she very nicely hung up on me. I and a question that they supposedly couldn't give me information on so without explaining or discussing she hung up. I will make sure as many people I know do not to use this place. Have some respect Lauren. When you get a minute c...
Southern auto auction in Connecticut is an auction house for car dealers, a regular person can not purchase a vehicle here without going through a car dealership. I have been to a lot of the auction houses from Maine to New Jersey and this one has to be the most organized and cleanest I've ever see...
The undisputed big kahuna of auto auctions, SAA has the best selection of used cars in the state. 17 very busy lanes are filled every Wednesday with cars from all over the region and the dealers who will get them. The facilities are top-notch, and a pervasive sense of attention to detail runs throug...
Great place, fast, reliable service. The information giving is very accurate. This is the largest private owned auto auction in the USA. If your an auto dealer you must check this place out!
I just checked the page to see if they are still there . They are! I used to be a regular customer. They were the only real big auction in that area for decades. Great food . Good lease dept . After that , trust me , if your not one of the top 10? Dealers in volume, they couldn't care if you come or...
I reviewed this auto auction and as a loyal client of Public car auctions I would say that Repokar auto auction also makes their best in keeping their customers and it makes me happy. There are many details which are good prepared by the staff to make many good deals. Thank you!
LOGGED INTO THEIR AUCTION AT 9:35AM AND THEN FOUND OUT 3 DAYS LATER FROM MY FLOOR PLAN COMPANY I WON A CAR THAT I NEVER BID ON. LETS JUST SAY SOMETHING IS VERY FISHY GOING ON HERE. SUSPICIOUS THAT I HAPPEN TO WIN THIS OVER PRICED AUDI AT THE SAME EXACT TIME I LOGGED IN. NOW I'M STUCK WITH A CAR PRO...
Holding a multi-thousand check for a car sold for 3 weeks is inexcusable. We keep calling and being told we sent it to accounting . Accounting never repones.
Always lots of vehicles of every shape and make in every price range and condition. Dealers only What an operation and American business growth story Started many years ago at present location as a small family business Southern has grown from having 4 lames of vehicles to now 23 lanes with thou...
Best Auction in CT hands down. Very modern. You can go from buying a crappy $200 car to $100k plus luxury or classic vehicle. Service is always very professional. The auction is very organized, clean and professional. Never had an issue here. However be careful you dont rub shoulder with one o...
so here is the deal with this Auction... Probably the worst staff i have ever dealt with overall. The worst person to ever deal with is Steve Boisvert.. i bought 5 cars worth over $100k and my check happened to be short $250 because of a post sale inspection, so after he called me and told me about...
They have a great selection of cars . Big auction as well..I understand it must be hard to orchestrate an operation this big while pleasing everyone at the same time..I have had a ton of problems with getting my cars released from the auction after payment was made ..They will accept your business c...
Out of State don't bother. Impossible to get in. I deal a lot with dealerships that send there cars there and I don't think they would be to pleased to find out the bidding pool is being compromised. If i am complaining there must be hundreds. I would not send one car there. Look at Sean Mov below.
NO IDEA HOW this auction house has 4+ stars, they are the WORST. 1+ MONTHS of back & fourth trying to get signed up and then ANOTHER 3 WEEKS of trying to get "approved" to sell vehicles in their auction. No call back, no email response and when you call them to check up on the status I get attitude ...
Cheryl at the dealer checkout was a rock star today. We were paying for our cars and having some issues with floor planning. She took ownership of the situation, made some phone calls, and solved the issue for us. Employees like her (and quality cars) is why we keep coming back to SAA.
I have had a pleasure of attending several of the auctions that are given by the city of Hartford.Southern Auto Auction is one of my favourite, i bought many used good cars from there and the last one was Skoda Fabia for only $2500 I plan on returning to purchase another car soon. I have a pleasure...
Go To Manheim or Adessa. Pass on SAA. Southern Auto Auction is the worst private auction in the entire Northeast. You can buy cars cheaper on craigslist. It makes dealing with people on craigslist so much easier than dealing with the people at Southern. If you come from out of state don't even try...
Southern Auto Auction is not only one of the best auctions that I have attended, but also the most friendly. The staff is GREAT! I always looked forward to the factory GM sales.
Now that I am in Florida I can not attend, but will continue to buy on line.
Doing business at any car auction isn't a walk in the park. Wether buying or selling, I always want a better deal. It doesn't always play out like that. What I can count on is an auction that holds to its policies. I am confident with the staff and find them to be professional and helpful. Fred