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SouthEast Community Services

4.2· 27 reviews
Average ratingGreat
4.2/ 5

Based on 27 reviews

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415%
30%
27%
111%
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What reviewers say about SouthEast Community Services

Generated with AI from 27 reviews on Trustburn · updated 20 days ago

Across the cross-section of reviews, customers generally describe SouthEast Community Services in positive terms, praising the staff as caring, helpful, and awesome, and calling the free services and resources a blessing for the community, though a couple of reviewers noted the building is large and maze-like and one had trouble finding the assistance they were looking for.
What does SouthEast Community Services do?

There is no description on file for SouthEast Community Services, so it isn't clear from the information available what the organization specifically does. Based on the reviews, it appears to serve as a community gathering place on the near southeast side with resources, medical and staff assistance, and meeting space for neighborhood groups, but the official scope of services isn't documented here.

What are the most common complaints about SouthEast Community Services?

The most common complaints from the critical reviewers involve poor responsiveness from staff, such as not returning calls to schedule appointments, and dissatisfaction with the medical providers, including reports of doctors and a nurse practitioner who were unwilling to listen, seemed combative, and allegedly made assumptions about patients based on income or a hospital drug test. One reviewer also complained about customers of the business playing loud music early in the morning and disturbing nearby residents.

AI-generated from reviews on this page. Verify anything important with the company directly.

Sam Kafrawy
Reviews 1

Established my newborn, 10 year old son, and myself for primary care here since moving to the area. Experienced and caring staff. Easy access and very accommodating. Dr. Kim and Mary Alvarado are among the best providers I ve ever had, and their support staff go above and beyond to make us feel welcome and comfortable!

Erin Breen-Wemer
Reviews 1

Worst doctor's office I've ever been to. Doctors unwilling to listen and combative. Seems like they only cater to low-income families and I am not one of those and I never felt more frustrated after a visit I got nothing accomplished. The nurse practitioner was unwilling to listen. I was in a car accident last February they gave me a drug test I just got out of the hospital and I did not pass the drug test because I had just got out of the hospital and giving me a and since then they have treated me like a drug addict. I took my medical records in to show them all the drugs that they've given me basically they said they did not care.

Gabriel Monforte
Reviews 1

This place has gone downhill. We took our kids here for almost 3 years for their pediatric visits, but we finally had enough and switched doctors. Between the lack of adequate parking, the rude personnel at the check-in desk (I mean seriously, it's their job to be personable and greet people!), the frequent personnel turnover at the ped's office, the lack of consistency with which said personnel do their jobs (e.g. can't even take measurements and vitals the same way (so my kids' charts are all over the place going from 80th to 50th percentiles and back again)), the fact that they don't ask you when you want the next appointment to be and just assign you a time (and then get upset when they have to change it), the way they just leave you in the examination room for excessively long times (the final straw was being in the exam room for 2 hours with my 1 year old who was growing increasingly agitated by the wait time while the staff was loudly conversing and laughing outside in the hallway), and lastly how they screwed up my kids' vaccination schedules - twice (once by incorrectly scheduling the next appointment, even after I asked them to double-check, thus making us have to come back for another appointment, and then another time running out of one vaccine and making us come back once they got more in). It's just too much to have to deal with, and I couldn't be happier to have moved on.

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About SouthEast Community Services

Address
901 Shelby St
Categories
Real estate