I can not live in the flat i rented 3 weeks ago as Solvia have not and seen wont pay a debt they owe tonthe Emabesa wayer company so I am homeless they have 1000’s of my Euros in there bank account and no one will respond from the company
A little over a year ago I bought an apartment, said apartment included a storage room. This storage room, Solvia did not give me keys, what's more, Solvia gave my storage room to a tenant who had been rented for a while ... I have been claiming the cost of the unlocking for a year and everything i...
Catastrophic business, no customer service disaster. We had obtained a mortgage to buy a house in Algorfa in September and at the end of November he still had not made the necessary documents.
We sent 15 times the same documents, really the worst company ever seen.
I find it regrettable and shameful, the treatment they give to customers, they pass the ball to each other, they cheat you as they want and they never tell you the truth, they just make you pass from one phone to another as if you were a ball, and here nobody helps you anything. Shameful is the word...
Bad management. Zero customer service. If your house is in the hands of Solvia, you have gotten into a problem with no solution. They do not manage the client portfolio, they sell and then you already manage with other companies that outsource and change them very often, for which it is a disaster. ...
They breached by not taking the photos of the property and hanging some horrible ones, they did not take care of making the energy certificate either, it was in words and as it was not written ... they hung a poster when it became clear that they did not want it, with the consequent attempt to occup...