SmartChoice

The service fell short.

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Great company, excellent support, fast and reliabl...

Great company, excellent support, fast and reliable. Jessica Keener is always very helpful and knowledgeable.

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very professional and friendly, super fast service...

very professional and friendly, super fast service as always. never got any worries or issues. superb!

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Our company has been a customer of Smart Choice fo...

Our company has been a customer of Smart Choice for almost 10 years. When we moved to a new building in New York City, Smart Choice did all the cabling for our phone and internet. The work was done flawlessly!

Their customer service is awesome! One call to their support number and you get a l...

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Our organization partners with Smart Choice Commun...

Our organization partners with Smart Choice Communications on numerous projects. SCC is our go for:

VoIP service
Office cabling runs
Circuit ordering and installation
Remote office infrastructure build-out and moves

The SCC team work together to deliver innovative, yet cost effective te...

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Smartchoice handles our Hosted VOIP, AV, and Infra...

Smartchoice handles our Hosted VOIP, AV, and Infrastructure for all our offices for the past 4 years. SCC conducted the cabling work for all our office moves, most recently in Manhattan in January 2017. They have done a tremendous job and Junior is a magician with the wires. Elisa Caro did a great j...

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We used Smart Choice Communications for the cablin...

We used Smart Choice Communications for the cabling in our new office, our internet and VOIP services. Everyone at SCC has been absolutely amazing! All the way from Sales (Elisa and Berenice) to Project Managers (Michelle and Dominic) and Support (Connie). They've all been absolutely amazing. Very...

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Hello, my name is Ron Stanfield and I had the plea...

Hello, my name is Ron Stanfield and I had the pleasure of working with James Henderson from SCC. As a Store Manager for Rituals Cosmetics here in New York City, it is at times, an issue to step away to handle back of house things. James was excellent at following up and was able to have a technician...

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We choose Smart Choice communications after an ext...

We choose Smart Choice communications after an extensive search to replace our aging phone system. The software is user friendly and easy to learn. I can fix problems right from my mobile phone. If I have to reach out to customer service, they are always extremely helpful and follow up to ensure tha...

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Smart Choice Communications has provided 24/7 serv...

Smart Choice Communications has provided 24/7 service to my company, Teall & Associates, for more than ten years. Recently, I've had several problems with the IP address that connects to my phone lines and the guys at Smart Choice have been terrific. Just this morning, Steven Hernandez spent over h...

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Working at Manhattan Plastic Surgery with Dr. Turk...

Working at Manhattan Plastic Surgery with Dr. Turk as their patient coordinator, I am on the phone consistently throughout the day. Having been in customer service my whole professional career, it makes the world's difference to have amazing customer service. James, a Smart Choice Communications NYC...

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James Henderson responded immediately on the chatr...

James Henderson responded immediately on the chatroom. Solved the issue and I was done in c.30 mins, first rate service.

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From Telecom to physical security, networking & te...

From Telecom to physical security, networking & technical support of their products and services, Smart Choice has shown us nothing but exemplary service.

Like the time one of their employees left a dinner appointment, after work hours no less, to come to my site to assist in troubleshooting an e...

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We're very pleased with SCC. I've been in contact ...

We're very pleased with SCC. I've been in contact with Kilah Norris ever since we became a client of theirs. She is so kind and knows her stuff! Their support team is available 24/7 and always very rapid in answering us and resolving any issues that may arise. Highly recommended!

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We go to Smart Choice with questions/problems and ...

We go to Smart Choice with questions/problems and they are on top of things, as happened today. James Henderson worked efficiently and swiftly in reassigning names to phone extensions. Thank you James and Smart Choice!

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Smart Choice Communications has been our service p...

Smart Choice Communications has been our service provider for many years and they are always fantastic. Most recently, James was very helpful and quick to fix my request.

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Hands down best customer service. Let s get the jo...

Hands down best customer service. Let s get the job done!

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Emphatical support. Great service. Tops all aroun...

Emphatical support. Great service. Tops all around.

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Great carrier to work with. Elisa is the best!

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Smart Choice has been extremely helpful in all of ...

Smart Choice has been extremely helpful in all of our communications. Any time I have a request they respond the same day. James Henderson is prompt, and the tech team usually solves any problems within minutes of being notified.

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I am with Tukuru Technologies. We have been a long...

I am with Tukuru Technologies. We have been a long standing customer of SmartChoice Communications. Recently I have been having issues with the SmartPhone app but with the help of James from their technical team, the issues are getting resolved fast allowing me to not lose productivity. Thanks James...

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Very good Service, with a very friendly team. Alwa...

Very good Service, with a very friendly team. Always love working with them, they make it easy. I go to Michelle Thompson from Smart Choice with everything I need as far as Cabling or Communications and she is always prompt with responses and will always get the job done!

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Would like to thank James and Michael over at Smar...

Would like to thank James and Michael over at Smart Choice for finding quick and easy solutions to our unique business phone set up at Double Eagle Agency. Nothing but quality and experience customer service representatives. Thank you once again!

Alex A_

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I'm with Proactive Technologies. SmartChoice reall...

I'm with Proactive Technologies. SmartChoice really helped me out setting up my home cisco IP phone for work-from-home situations. Brandon Georges was very helpful in troubleshooting the issues and getting them resolved. They worked with me according to my availability and took all the necessary s...

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Thank you James Henderson for fixed our voice line...

Thank you James Henderson for fixed our voice line and fax issue efficiently and timely.

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My company has the working with Smart choice for t...

My company has the working with Smart choice for the pass 8 - 10years.
Every customer rep is always nice & pleasant , no complaints at all.
I almost know all the customer rep and James Henderson was so pleasant. It was pleasure to speak with him on the phone.

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Smartchoice services our phones and their service ...

Smartchoice services our phones and their service is spectacular. Shout out to Elisa Caro and Mike Bower for always handling our concerns promptly and on time.

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i just had a great experience with Smart Choice an...

i just had a great experience with Smart Choice and James Henderson (customer service) made my day! I am new to Smart Choice and in the last 30 plus years of running a business I have not found a customer service department that I would write a review and give the company 5 stars! Thank you James fo...

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We've had SmartChoice for quite a while now and se...

We've had SmartChoice for quite a while now and service has always been consistent. As with any business there are a few items that could be improved upon but whenever I have technical issues James H. is always ready and available to walk me through the fix.

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Kilah is always quick to respond to any and all in...

Kilah is always quick to respond to any and all inquires. Issues are always resolved in such an efficient manner - every time! The service provided by Smart Choice Communications is excellent!

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I call smart choice for help almost every day. The...

I call smart choice for help almost every day. They are always so helpful and quick to respond to the issue we are having. I love that after fixing an issue they send follow e-mail to make sure things are working smoothly. I call them so often that i know most of them by voice. Special Thanks to Jes...

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When dealing with sales which is an integral part ...

When dealing with sales which is an integral part of my position as a Network Service Coordinator, Berenice encourages my constant support of SCC. Dealing with employees such as Berenice Infante accelerates communication which multiplies our productivity! I appreciate all that she does for us and o...

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Super professional and quick! Very good service, ...

Super professional and quick! Very good service, the technical support is really knowledgeable, with a friendly way to help your needs, highly recommended

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We present special challenges as we have three off...

We present special challenges as we have three offices in different places with different requests. Smart Choice hits the mark and keeps us going! Special thanks this morning to Jessica Keener for unravelling a longstanding problem for us. Great service.

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My company has almost every solution that Smart Ch...

My company has almost every solution that Smart Choice Communications offers, making it easy to communicate with my team from any location. Smart Choice has been an amazing resource for our company and we are looking forward to working closely with Jarrett and SCC as a Partner of Thuzio. I am exci...

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I called Michelle T. one morning around 10am and t...

I called Michelle T. one morning around 10am and told her I needed some new telephones our company. She sweetly said no problem. Very pleasant young lady always had our company in mind when I told her what I needed. Save us money too. I told her what I wanted and when I needed them by. I got my...

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SCC was great running cables for our new location ...

SCC was great running cables for our new location in NYC, under short notice. Lorik handled our project very well with tact and white gloves, and we worked with Junior and others on-site who were also great. Would definitely look to use them as top candidate again for further work.

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SCC provides services to our small law firm. From...

SCC provides services to our small law firm. From beginning to end they provided exceptional service., quick response and friendly support/technical reps. James and Steven was especially pleasant and helpful.

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Smart Choice Communications conducted the cabling ...

Smart Choice Communications conducted the cabling work for an office we moved into in Manhattan in early 2018. From the first interaction with them until the end of the project, they were extremely professional with great customer service skills and technical abilities. This was a great help to me a...

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Their Customer Service Dept. and in this case in p...

Their Customer Service Dept. and in this case in particular, Ms. Jessica Keener are not only very knowledgeable, they are very kind and patient too! Highly recommend them

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We are a law firm in New York City with a practice...

We are a law firm in New York City with a practice limited to high net worth matrimonial matters. What we need to do in order to set us apart is be easily available 24/7. We can't have our clients dialing around, working through voicemail robots and we need to be cost effective. Since engaging Smart...

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I would like to speak to integrity and transparenc...

I would like to speak to integrity and transparency with this company first. I m a previous customer of AT&T and Vontage. We are a small company of 20 people and I spoke to a sales person and they are at their company by the name of Sherrie Moss. Sherry was initially speaking to me in regards to my ...

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We have been using Smart Choice Communications for...

We have been using Smart Choice Communications for more than 10 years and they have continued to maintain the highest level of customer service and addressed all our communication needs. Their technical knowledge has helped Financo manage moves, new office setups and communication upgrades. They se...

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Smart Choice is the only company I have worked wit...

Smart Choice is the only company I have worked with that provides excellent customer service, excellent follow-up and excellent check-ins. The company is very knowledgable and makes it look so easy. Moving from Time Warner to Smart Choice was the best CHOICE we made. Keep up the great work! - Shay

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I have been working closely with SmartChoice for a...

I have been working closely with SmartChoice for about three years. I have never had an issue. They go above and beyond with any issue we may have. The team handles all request in a timely manner. I truly can go on and on about how amazing it has been working with each person. Thank you for making m...

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