Smart Au Pairs

Lacks reliable communication and support.

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HIGHLY RECOMMEND Smart Au Pairs - we are so gratef...

HIGHLY RECOMMEND Smart Au Pairs - we are so grateful for all their support in finding the perfect au pairs for our families. Over the years they have really taken time to get to know our families needs and help us find excellent au pairs to help our family. We treat our au pairs well and they are a...

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It is costly but the safest, most reliable way to ...

It is costly but the safest, most reliable way to find help running the household

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We have had 3 au pairs through Smartaupairs and ha...

We have had 3 au pairs through Smartaupairs and have loved the experience. My family have developed close relationships with each au pair and we hope to visit them in their home country in the future.
Hosting an au pair is a valuable cultural experience and Smartaupairs makes the matching process v...

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Highly recommend Smart Au Pairs Australia. We hav...

Highly recommend Smart Au Pairs Australia. We have two small children and both work fulltime. Their online platform was easy to use and gave us a good deal of information about candidates. Of course the responsibility is on you to determine if the candidate is a fit for your household; our priori...

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HIGHLY RECOMMEND! Smart Au Pairs have been my brai...

HIGHLY RECOMMEND! Smart Au Pairs have been my brains trust and our valued companion helping to guide my family through our first experience with an Au Pair. They have high quality candidates and it was easy to select someone special to help us with childcare. No question was too big or small for the...

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Excellent service and consistent high quality cand...

Excellent service and consistent high quality candidates. Have been dealing with this agency for over 5 years to source our au pairs. Excellent support when we needed advice. Can't recommend them highly enough!

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Smart Au Pairs are the only company we will ever u...

Smart Au Pairs are the only company we will ever use for our Au Pair services. Having used other Au pair companies in the market without much help we turned to Smart Au Pairs.
Nicole and her team have been nothing short of brilliant with supporting our family and Au Pairs. Their service is thorough...

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I would highly recommend smart au pairs to my frie...

I would highly recommend smart au pairs to my friends and those looking for their next host family. In fact I have told my au pair friends how helpful the agency was in rehousing me when my two other families did not workout. I was very happy to have a great team to rely on being so far away from ho...

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We have had three lovely Dutch au pairs over the p...

We have had three lovely Dutch au pairs over the past two years. We have loved every one (despite our hesitations in welcoming a young adult into our home)! The girls have brought much laughter and love into our lives. They have also allowed my husband and I a lot of flexibility in childcare arrange...

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I found smart au pairs to be initially helpful. Ve...

I found smart au pairs to be initially helpful. Very willing to take my money.

Quality of au pairs hit and miss, their vetting process is rather flimsy. Conflict resolution when things so pear shaped is terrible and will replace a dangerous au pair in another family.

Do not conduct proper inve...

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Fantastic service from the friendly team at Smart ...

Fantastic service from the friendly team at Smart Au Pairs. Thank you!

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Do not recommend! Please avoid if you dont want to...

Do not recommend! Please avoid if you dont want to be dissapointed! We lost huge placement fees, went through a lot of heartache due to girls from this agency. Agency would not answer phone or emails. Agree with previous comments of hit and miss and improper vetting process.

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I would highly recommend Smart Au Pairs! When I wa...

I would highly recommend Smart Au Pairs! When I wasn't happy in my host family they helped me find a new family in less than a week. They called me multiple times during the week to check in on me to see if I was okay. Big thanks and love to these amazing people!

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Having previously sourced Au Pairs from elsewhere ...

Having previously sourced Au Pairs from elsewhere I have found Smart Au Pairs to be an outstanding business that have acted with the utmost professionalism. The Au pair applications that were provided were of high quality and the hardest part was deciding which Au Pair was the best match for our fa...

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Smartaupairs helped me so much since I had to leav...

Smartaupairs helped me so much since I had to leave my hostfamily. Which proves to me, that going through an agency is a lot safer then organizing something on your own. They new who I was when I called them, and helped me out immediately, every time. And even if something goes wrong, they help you ...

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I'm an Au Pair and I'm really happy with my agency...

I'm an Au Pair and I'm really happy with my agency. I have a good feeling with them and know there is somebody who helps me and cares for me. I highly recommend it to every family (and Au Pair of course) if you want an amazing stay. There are a lot of meet ups with other Au Pairs so you get easily i...

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Smart au pairs are fantastic they go the exyra mil...

Smart au pairs are fantastic they go the exyra mile to help find the right au pair for the families needs lots of support and just the nicest people can't recommend them high enough 3 of the girls we had though smart ao pair

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We got the BEST au pair ever through Smart Au Pair...

We got the BEST au pair ever through Smart Au Pairs. Their screening of candidates was excellent and they regularly check in with us. They provide really useful guides to help make the process as easy as possible, which we appreciate as this is our first experience with having an au pair.

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HIGHLY RECOMMEND

HIGHLY RECOMMEND
We used Smart Au Pairs to find an Au Pair for our young family. We had excellent customer service from a number of smart au pair agents, in particular Camilla Davis.
Every concern or query was answered immediately. They have followed up on our Au Pair to check she is happy and saf...

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I have used Smart Au Pairs twice to find an Au pai...

I have used Smart Au Pairs twice to find an Au pair to helping in my family. They are very helpful in providing the initial screening and cut down time for busy families in scrolling through numerous listings on FB or other websites.
The also provide good support for the Au Pairs.

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Nicole and team have been great to work with. Havi...

Nicole and team have been great to work with. Having an au pair be a part of our family has given us great flexibility around our professional lives. The kids have enjoyed having a "big sister" and love their extended play and park time with them and also learning bits of another language/culture. A...

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Online process is great! I have had Aupairs throu...

Online process is great! I have had Aupairs through SmartAupairs for 4 years now. The office girls are amazing. Our family could not function without their/our lovely Aupairs.

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When i left my family they didnt help me to get a ...

When i left my family they didnt help me to get a new one and got a new au pair without telling me.

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Smartaupairs helped me secure a fantastic German a...

Smartaupairs helped me secure a fantastic German au pair for my young family. We have had a fantastic first au pair experience and are now interviewing for our second au pair. Smartaupairs provided great social support for our current au pair, including a surfing weekend and blue mountains trip.

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Absolutely terrible!

Absolutely terrible!

Maintain no contact and the standard of Au Pairs they get are terrible. Quick to take your money then forget about you. You can find a better standard of Au Pairs advertising online yourself.

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I have hosted several au pairs through Smartaupair...

I have hosted several au pairs through Smartaupairs and have always been impressed with their professionalism and the candidates they provided.

Their candidates are very thoroughly screened and all paperwork is available for families to review. My requests have always been handled quickly and kin...

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Thanks to Smart Au Pairs, I have had the opportuni...

Thanks to Smart Au Pairs, I have had the opportunity to live in Australia since January 2019. Through this review I would like to thank them for all they have done for me during my time here. From the moment I arrived I have felt welcomed and supported by the team. I have had the opportunity to atte...

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Smart Au Pairs are an excellent au pair agency. Th...

Smart Au Pairs are an excellent au pair agency. They are very responsive and supportive throughout the entire experience.

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Like many genuine parents our experience with this...

Like many genuine parents our experience with this agency has been appalling. This is an unregulated industry and sites like Smart Au Pairs are typically run from home by ex Au Pairs who either take a clip from the "stipend" or pocket money that is paid to the Au Pairs and or charge a hefty "placem...

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We have used five au pairs from this agency and ha...

We have used five au pairs from this agency and have found Smart au pairs to be really helpful and professional. The candidates are all screened in their home country and are really lovely and enthusiastic and we recommend this service to anyone requiring the help of an au pair

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