Login or sign up
For business

Sierra Trading Post

4.2· 294 reviews
Average ratingGreat
4.2/ 5

Based on 294 reviews

555%
421%
314%
26%
14%
Ask AI

What reviewers say about Sierra Trading Post

Generated with AI from 294 reviews on Trustburn · updated 2 days ago

Customers generally describe the store as a great place for deals on camping gear and outdoor clothing, though some note that the experience is not what it used to be when it was not part of a corporate chain.
What does Sierra Trading Post do?

Sierra Trading Post is the outdoor division of Marshall’s/TJ Maxx that sells discounted camping gear, household items, outdoor shoes, and dog toys.

Are there any complaints about Sierra Trading Post?

The critical reviewers wrote that the company has gone downhill by selling cheap or defective parts that break easily, and they noted issues with slow checkout and a lack of helpful staff.

What do people say about Sierra Trading Post outside Trustburn?

People outside Trustburn mention that the site offers discounts on camping gear, seconds on Red Wing boots, and discounted Smartwool and Patagonia items.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jonathan Baum
Reviews 1

This place has really gone downhill. They now sell cheap parts and parts that are defective, and or break easily. I bought a set of clipless pedals for a new mountain bike on April 23rd. Today is June 15th. The things broke within 2 weeks of having them. I knew one was hard to clip out of, but I never checked it until I simply couldn t clip in. I ve had clipless pedals for years and have never broken them. I tried to return them, and was told to contact XLC, the company that makes the pedals. I can t even find a contact on this company s website. I ve spend a lot of money in Sierra trading pst and will not be going back. I hope you guys finally close for good.

Robert Chertkov
Reviews 1

The Sierra Trading Post has great discounts on camping gear and household things outdoor shoes close and oddly enough it's the best deal on dog's toys I bought most of my camping gear here and I buy a lot of dog toys here and I saved a bunch over other sporting good stores

m bell
Reviews 1

I had a very horrible experience online with sierra trading post. They did not have the item in my size online so they said that I had to order from a store. I live in California and there were no stores available so I ordered from the Reno store. (I have relatives in Reno I was going to visit soon soon so I asked if they could pick the item up). I was told that they could not pick it up without the confirmation online (receipt) sent to them by email and brought in. BUT they were having problems sending confirmations. I did not get one and when I chatted with them online they still could not send it. I was told that this was not just me having problems. Many others were having problems as well. The lady on chat said that she could cancel my order. How is that going to help? The sale I bought it from ended the day before. To reorder it would cost more. I still wanted the item. The lady on chat said that the shoes were sent and would be there at the Reno Store soon. I was like what? If they can send them to the store why cant they send them to my house? Also Reno store said they had them in stock when I called them earlier.
The online said that the order would be ready in 2 hours because they had it in stock already. When I called Reno again they said they did not have it and would have to wait for it to be shipped. I was so frustrated! Liz in the Reno store was very helpful however and said she would ship the item to California because she was so sorry that this whole thing happened. She could not send me a confirmation either but she would just forgo the whole relative pick up and send it to me at my home so it would be here in time for my daughters birthday! Thanks Liz!

Brant Stokes
Reviews 1

Amazing prices!

This is an overstock reseller, so their inventory is not super consistent, but they have a bunch of stuff and a friendly staff to help answer any questions or find what you need.

Dan Breckenridge
Reviews 1

They used to be a good mountain persons place. Maybe they had you're size maybe not. But no more boxes of mountain toys. Just a bunch of foo foo things. No climbing gear. 45 minutes from Tahoe side country and not one ski or snowboard carry system available on any backpack. Climbing section is a joke and no real mountaineering supplies.

Brian Kliesen
Reviews 1

A limited selection of items that they carry in their online store, this place gives you a chance to try things on, though the selection is sometimes odd. If you are an extra small of 2xl you might find something in your size or you might get lucky, you never know. Very nice staff, easy to get around.

Christopher Morales
Reviews 1

This is a unique place as far as its availability of product. I went in there looking for a specific style of hiking pack and they didn't have it available for purchase either in store or online. So I went to browse some of the shoes also out of my size in basically every hiking boot I liked. Very minimal amount of gear you can get here. Customer service was good though.

News

No news yet. This is where the business shares its own updates and press.

Photos

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Sierra Trading Post

Sierra focuses on indie studios and innovative, graphically unique games that include new IP and reimaginings of beloved Sierra classics.

Website
sierra.com
Address
5025 campstool road
Categories
Retail