Shirlaws

4.7 · 113 reviews
D
Deano Boag
Reviews 1
2020-10-13 04:31

So yesterday I had some strange electrical problem...

So yesterday I had some strange electrical problem (turned out to be a snapped wire) so without notice I brought my bike in to the service guys and even tho they were proper busy I still went home with a fixed bike within the hour can t thank the team enough for that and they ve a no bad cuppa too

Read full review

S
Sonya Marley
Reviews 1
2020-10-08 01:21

42HQ had a competition as part of their first Burg...

42HQ had a competition as part of their first Burger and Chips night and Shirlaws donated a helmet as the first prize..the helmet itself was amazing..but I decided to upgrade it to a Marvel design..Venom..very very pleased with my stunning helmet..thanks Shirlaws

Read full review

L
LIKWID
Reviews 1
2020-09-28 08:00

Very helpful staff, fantastic showroom with some a...

Very helpful staff, fantastic showroom with some amazing bikes on display. Plenty of people on hand to help you out but I was in to make a purchase from their larger than expected gear department upstairs which again very helpful staff helped me find what I was looking for.

Read full review

N
Nigel Collins
Reviews 1
2020-09-13 01:06

Went in for some new bike kit. Came out totally so...

Went in for some new bike kit. Came out totally sorted, the staff were great, put you at ease, felt like long lost friends. Nothing was to much trouble and excellent discount as well. The internet is great but you cant beat the personal touch. Only reason i didnt by a bike as well was the holder of ...

Read full review

G
grizzwald1983
Reviews 1
2020-08-19 19:03

Just bought my second bike from Shirlaws, got a ve...

Just bought my second bike from Shirlaws, got a very fair trade in value on old bike and a good deal on new bike and helmet. Impressive stock of bikes and bike gear up the stairs. Found the staff to be friendly and knowledgeable and very welcoming. Fine, family run business that I will most likely u...

Read full review

P
Paul Grant
Reviews 1
2020-07-17 20:21

Excellent service, quick to reply open to negotiat...

Excellent service, quick to reply open to negotiation. Able to get through to Shirlaws on the web, made an offer and got a reply within minutes. Bought a second hand Yamaha MT-07 2014, with a couple of extras, heated grips and tinted More

Read full review

C
Ceileidh Mercer
Reviews 1
2020-07-08 14:33

Despite the current situation and Shirlaws being j...

Despite the current situation and Shirlaws being jam packed with jobs they managed to get me booked in within a week and have gone above and beyond what I'd come in for. Very thankful to be able to get back on my bike to commute to and from work. Big thanks to the team.

Read full review

D
Dougie Lamont
Reviews 1
2020-07-06 11:25

Fantastic service from the moment you walk through...

Fantastic service from the moment you walk through the front door. Between sales, clothing, accounts and the service team, I can't fault in the slightest. Will definitely be my go to dealer for life, whether it be a new bike, getting the current fixed, or just popping in for a brew. Cheers guys!

Read full review

S
Steve Comerford
Reviews 1
2020-06-22 16:55

Craig and all the team have been nothing but helpf...

Craig and all the team have been nothing but helpful, informative, and when there was a small issue did their level best to get it sorted...(To a much better standard as well) Kept me in touch , and couldn't be happier. Can only recommend them most highly .....Cheers to all....

Read full review

M
Martin Connelly
Reviews 1
2020-06-18 12:58

Not in the market for a new bike at the moment, bu...

Not in the market for a new bike at the moment, but being new to Aberdeen and visiting every shop in town for a new helmet, this place trumps them ALL! I was shopping around a few weeks ago and nowhere else in town had a dedicated clothing expert on hand to give me such in depth and honest detail ab...

Read full review

L
Lois Macleod
Reviews 1
2020-06-16 21:22

My other half bought a Street twin recently, great...

My other half bought a Street twin recently, great service from Craig, delivery was organised easily and in timely manner with good communication given. He was sent all the photos and a personal video going over the specifications prior to getting the bike. Very helpful would recommend

Read full review

F
Farrel D'souza
Reviews 1
2020-05-24 06:10

Well my first time buying from Shirlaws. I bought ...

Well my first time buying from Shirlaws. I bought a used bike as they had a cracking deal on one I wanted and we shook hands and that was it. From start to finish it was a pleasant experience and Lewis (in sales) has been a top man. He treated my mate and I as humans and not like a sales meat.

Tr...

Read full review

S
Steven Strachan
Reviews 1
2020-05-16 04:03

I have now bought 3 new bikes from Shirlaws and ha...

I have now bought 3 new bikes from Shirlaws and have dealt with various members off staff, the fact that I have gone back 3 times shows how impressed I am with the level of service. The after-sales and service department are also very good and I have never had any issues. I would highly recommend bu...

Read full review

C
Charlie Wavra
Reviews 1
2020-05-12 22:52

After long hesitation I went to Shirlaws to get my...

After long hesitation I went to Shirlaws to get my first set of biking gear! Best choice I ever made regarding shopping! Been there 3 times this week already and received spot on service and help specially from Louise! Thanks again and I'll be back soon (I guess my son will be your customer too )
...

Read full review

D
Dave Fairbrother
Reviews 1
2020-05-12 10:00

Brought a Kawasaki ninja 400 2 weeks ago from shir...

Brought a Kawasaki ninja 400 2 weeks ago from shirlaws. Arrived today! Aberdeen to essex no address to far it seems for these guys really impressed bike in top condition as advertised on autotrader! Would highly recommend to all you bike lovers!!!

Read full review

J
Jordan Fagan
Reviews 1
2020-04-09 11:52

Great people, always happy to help. Went in to buy...

Great people, always happy to help. Went in to buy a helmet and the guys working were very friendly and happy to get me measured and fitted in one that I liked, talking through the features of each one, and even ended up cutting me a deal on the one I picked

Read full review

A
Alex Wasinowicz
Reviews 1
2020-03-26 08:27

An excellent service at a very reasonable price th...

An excellent service at a very reasonable price that I am delighted with...The FREE bike delivery service included is also a great bonus added to the overall package of the work carried out on my bike which must be one of or the best offers on the market today. My experience of customer relations w...

Read full review

A
Andi Stephen
Reviews 1
2020-03-24 18:51

I emailed a few questions about parts and was deli...

I emailed a few questions about parts and was delighted to receive an email back just after 09:00. All questions answered. I called to pay with my card and asked a question pertaining to my bike and was given the answer (which I checked on my bike and it was spot on). I will certainly be buying from...

Read full review

P
Paul Moran
Reviews 1
2020-03-19 14:14

Bought a bike from Shirlaw's and got it shipped ov...

Bought a bike from Shirlaw's and got it shipped over to Ireland. A great customer experience, right from the initial contact they were quick to reply to any queries and were helpful, professional and friendly. The bike arrived in superb condition, exactly as advertised.

Read full review

P
Paul Ward
Reviews 1
2020-03-08 13:32

I bought my Triumph Speed Twin during Covid-19 loc...

I bought my Triumph Speed Twin during Covid-19 lockdown, I therefore didn't visit the dealership or have a test ride. Their website was very useful in terms of providing photos of my bike and a description as well as the usual Triumph content. Liam was friendly and helpful throughout our email and t...

Read full review

M
Mark Harvie
Reviews 1
2020-03-03 04:18

Bought a Kawasaki j300 from Shirlaws one off the b...

Bought a Kawasaki j300 from Shirlaws one off the best experiences l have had when buying a scooter nothing was a problem they kept in contact as it needed to be ordered and l live in Inverness as they had a delivery van passing my door they delivered it free . The hole experience from start to finis...

Read full review

M
Matt Noden
Reviews 1
2020-02-05 00:22

Fantastic service as I've come to expect over 20 y...

Fantastic service as I've come to expect over 20 years of dealing with Shirlaws. Had an issue bleeding my brakes at midday...realised I didn't have the equipment or knowledge to sort it out so phoned John in the service department. He offered to sort it out that afternoon if I could get the bike in ...

Read full review

A
Adam Robson
Reviews 1
2020-02-03 13:24

As a new rider I went to Shirlaws to look for new ...

As a new rider I went to Shirlaws to look for new bike kit having been unsuccessful in other shops. I was met by Ricki and the team in accessories who provided excellent advice and product knowledge, as well as the patience of a saint as I tried every helmet model to work out which was the best fit....

Read full review

View all reviews on Trustburn