SEAGA

2.8 · 33 reviews
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K
Kaz Kawamoto
Reviews 1
2020-08-13 16:24

We have been very satisfied with the service we ha...

We have been very satisfied with the service we have received from Seaga s technical support department, particularly Josh Wallin, who has always been accessible and helpful in providing clear instructions to resolve every problem we have encountered with the machines. Josh is always willing to pat...

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D
Doctor TAMPA
Reviews 1
2020-08-09 23:00

$500 for a new board that doesn't work. Can't send...

$500 for a new board that doesn't work. Can't send it back without spending $150 on tech support package. Every other manufacturers boards cost $160- $200 brand new and most offer free tech support. Seaga makes suck garbage no wonder they charge for support. Between the lack of support once u pay an...

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C
Cynthia Dano
Reviews 1
2020-08-05 03:16

I am very disappointed with these machines. I have...

I am very disappointed with these machines. I have had mine in operation for 16 months and have a lot of problems. I bought 5 and every one has had problems. I have had to replace keypads, coin mechanisms, home switches...and these machines do not get an inordinate amount of use. I hate calling tec...

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stephanie struckel
Reviews 1
2020-07-19 04:39

I have owned my machines for 3 years now. Without,...

I have owned my machines for 3 years now. Without, Josh Wallin as my go to service advisor, I am certain I would not be as successful. Josh is patient and extremely knowledgeable. If he doesn't know an answer, he finds it, and responds timely. Josh provides customer service, I don't experience of...

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Shalond Nicholson
Reviews 1
2020-07-08 14:20

DO NOT PURCHASE THESE MACHINES!!! I RECEIVED 2 DEF...

DO NOT PURCHASE THESE MACHINES!!! I RECEIVED 2 DEFECTIVE MACHINES AND SCOTT JORDAN CONTINUES TO GIVE ME THE RUN AROUND WITH REPLACING THE MACHINES AFTER SEVERAL UNSUCCESSFUL TROUBLESHOOTING ATTEMPTS. DO NOT PURCHASE FROM SEAGA!!!! THEY ARE VERY UNPROFESSIONAL... I WOULD NOT TRUST THIS COMPANY ORVANY...

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Bob Bramblet
Reviews 1
2020-07-02 00:36

Ordered several parts and price stickers for a dis...

Ordered several parts and price stickers for a discontinued machine. I received everything except two price stickers. Notified them via email and was advised they would be sent out. Stickers never arrived and my machine was not able to be used without pricing until I placed unprofessional looking ha...

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Steve Anspaugh
Reviews 1
2020-06-19 23:40

Josh Wallin has been my lifeline for years now whe...

Josh Wallin has been my lifeline for years now when it comes to helping with questions and problems with my machines. Machines have been very reliable for years now and whenever there is an issue, Josh helps walk me through problem solving whenever possible.

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Laurie Oriole
Reviews 1
2020-06-05 16:24

We have been working with Seaga Manufacturing for ...

We have been working with Seaga Manufacturing for more than a year and could not be happier with their machines and the customer service. The machines operate smoothly and efficient. It s very easy to set up and get the machine up and running. Whenever a problem does arise Josh Wallin is the guy ...

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Jeff Shelton
Reviews 1
2020-05-20 04:27

AVOID this company by all means possible. They DO ...

AVOID this company by all means possible. They DO NOT care about customer service. I have called repeatedly about status of parts repair. One day the part is being shipped out. The next day, the part is at a tech desk. After calling them around the 10th time. I only get voicemail in which they do no...

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Caryn VanWye
Reviews 1
2020-05-18 20:23

Worst customer service ever. The machine is in a c...

Worst customer service ever. The machine is in a clean temperature controlled environment. The compressor has went out twice (they told me this NEVER happens. They have had my warranteed compressor for 7 weeks and can not tell me if it has even been looked at nor when I can expect a replacement. Exc...

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steve stefanik
Reviews 1
2020-03-24 17:19

I have been in the vending about 5 years and owe m...

I have been in the vending about 5 years and owe my success to Josh Wallin and Seaga. If there is a vending issue or something I don't understand, Josh listens patiently and guides me through it and with Seaga backing him up, we can correct the situation promptly. They are a great team and it is ver...

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Timothy Smith
Reviews 1
2020-03-14 13:42

I have been in the vending business for just over ...

I have been in the vending business for just over 1 year . I purchased 5 INF5C machines and use them exclusively. As of yesterday I have had 3 cooling decks go out . Two cooling decks went out just after the first month in service on two brand new machines . The first replacement just lasted 1 ye...

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william templin
Reviews 1
2020-03-02 06:35

Best customer service experience Mark Farshtchi he...

Best customer service experience Mark Farshtchi help me in March to replace a vending machine that I had that got broken into. Very fast and great service. I am still looking for a SM23B to get my second machine back and running.

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