$500 for a new board that doesn't work. Can't send...

$500 for a new board that doesn't work. Can't send it back without spending $150 on tech support package. Every other manufacturers boards cost $160- $200 brand new and most offer free tech support. Seaga makes suck garbage no wonder they charge for support. Between the lack of support once u pay and the price of parts your better off throwing the machine away and buying something that'll last and cost a fraction to fix from a REAL manufacturer!