Rv Alfa

I'm not very happy with them.
The deal is close that is undeniable, but after acquiring some high-mid-range headphones, after 6 months a problem appeared in the right earphone, it was under warranty and they solved the problem for me.
6 months after the repair, the same problem reappeared in the same hearing aid, it was fixed again under warranty.
6 months after the second repair, the same problem reappeared for the third time in the same headphone, they solved it for me under guarantee.
And 6 months after the third repair, the same problem reappeared in the same hearing aid, they repaired and reinforced it WITHOUT INDICATING THAT FOR 3 DAYS THE WARRANTY HAD PASSED, AND THE AMOUNT I WOULD HAVE TO PAY FOR THE ARRANGEMENT ... ..
IT IS THE BEST ARRANGEMENT THAT THEY HAVE MADE ME, BY A LOT OF DIFFERENCE.
MY SURPRISE, THAT I HAD TO PAY 97 FOR THE FIXATION OF A PROBLEM THAT HAD BEEN DRAGING SINCE THE BEGINNING OF THE ACQUISITION OF THE HEADPHONES.
WHY DIDN'T YOU MAKE THIS ARRANGEMENT FROM THE BEGINNING ??? THEY WAITED TO MAKE IT WHEN THE WARRANTY HAD ENDED, IN 2 YEARS THEY COULD HAVE SOLVED IT BEING UNDER WARRANTY AND THEY DIDN'T DO IT, I HAD TO PAY AN ARRANGEMENT THAT HAD A SOLUTION AND WAS NOT MADE WHILE THE WARRANTY WAS IN FORCE ........
IN THIS WAY, BOTH THE WORKSHOP AND THE RV ALFA CENTER, TAKE A COMMISSION AND WITH THE GUARANTEE THERE IS NO COMMISSION FOR ANYONE ........
NOTHING SEEMS TO ME RIGHT HOW THEY HAVE TREATED MY PROBLEM.
I AM NOT AT ALL HAPPY FOR THE SOLUTION THEY HAVE GIVEN ME

After trying and being dissatisfied in several centers, I went to RV Alfa 5 years ago and since then I always go to them; first class professionals, seriousness and kindness in the deal.

Great professionals, the best center in both child and adult audiology

As always very well attended by Sonia. Good prices. There are bathrooms. Always fast and very friendly. We have never had problems in parking on the street itself before reaching Arturo Soria.

Wonderful.
Sonia, you're great!

Good professionals and very friendly personal attention

Very attentive staff, individual therapies with good follow-up and effective.

The best in hearing and personal treatment. Perfect and with great professionals, unbeatable.

Very good professionals. Fantastic value for money on hearing aids.

The best technology and excellent service
They sell you what you need, nothing more

Very satisfied with them. The best eren in audiology I have seen.

An exquisite personalized patient service. It has been hard for me to get my hearing aids, but until I have been 100% satisfied they have not stopped looking for solutions. Thanks RV, thanks Sheila

Personal attention, service, quality of hearing aids.

Excellent treatment and advice. They have many professionals, but also many clients.

Great. They help us a lot with our daughter's hearing and language.
Great support in difficult times.

Authentic professionals. Special treatment for children.

Good care, perfect place to care for people with hearing disabilities

Excellent attention, very comfortable with everything.

Very professional. And the very nice secretaries and efficient workers

No, trust these people with your audition, for anything they take two weeks to give you the budget and another week to do it, apart from the fact that they are very expensive, once you buy some headphones with them you can't change companies until you buy others , shameful that they play like this with people's health

Very good care and quality of hearing aids, you also pay

Very good service and attention. With the great kids. Thank you

Reference in as an audiological center. Miriam and the speech therapist who attended us are very professional. Audiological tests at the same level as the Navarra Clinic, also a reference, but cheaper, immediate and exceptional care. Highly recommended in very complex cases. In our case child audilogy

I really like the attention they have with my little daughter, even if it is expensive

I give 1 star because ...
I go many times to RV RV but always waiting in the waiting room for half an hour or so ... I'm already tired of so much time waiting.

They should improve appointment time planning.

I hope it will be punctual next time.

My son has attended several sessions without experiencing any improvement and although I have asked several times how many sessions he will need to overcome his problem, they do not give me any information. I had to find the reference online.

From the best centers specialized in pediatric hearing. Thank you so much for everything!!

Lovely people giving quality service. Unbeatable patient care and good results in your solutions

Very professional. They always look for the patient and not for the money. For something they always have a full schedule.

Recommended, are my third headphones and great ..
And better in personal treatment and dedication.

Excellent professionals, very good treatment, specialized in children's audiology, very happy