Rustica hardware

3 · 10 reviews
T
Tammy D
Reviews 1
2020-08-23 08:22

Everyone Rustica employee I ve worked with has bee...

Everyone Rustica employee I ve worked with has been helpful, knowledgeable, & extra mile customer service oriented. I had questions on 1st barn rail system before ordering. It turned out beautiful. Needed touch up paint after install & Teri made it happen. We decided to do another custom barn rai...

Read full review

E
Eric Pizzuti
Reviews 1
2020-02-26 19:36

Customer service is wonderful. Customer service re...

Customer service is wonderful. Customer service rep, Drew, was patient and professional and answered all of our questions pre-purchase. He also made some important and helpful recommendations with our barn door configuration. It's clear he cares about customer and company alike. Rustica has an amazi...

Read full review

L
Laura Del Giudice
Reviews 1
2019-12-24 03:51

I purchased the low clearance bypass door system a...

I purchased the low clearance bypass door system as a solution to my bedroom closet. It has been quite the process installing this system. The instructions are not very clear and my system came with missing parts. When I complained, the company said that they could ship me the missing parts but that...

Read full review

A
Alex
Reviews 1
2019-12-06 12:31

I ordered three doors from these folks. Two dutch ...

I ordered three doors from these folks. Two dutch doors and one entrance door. Unfortunately the workmanship is very poor. I attached one photo of a door seal. As you can see the seal raised roughly a half inch and now leaks. I had a master Carpenter look at repairing the door and he immediately poi...

Read full review

J
Joanne Sofia
Reviews 1
2019-11-21 11:13

While we had some initial ordering issues for one ...

While we had some initial ordering issues for one of our clients where the order was sent incorrectly, after spending time methodically dissecting what went wrong, Kristi helped to walk us through and get the balance of our order correct. She made it right for both us and our client and we appreciat...

Read full review

D
Debbie Craig
Reviews 1
2019-05-19 15:41

After a very long search for the most perfect fron...

After a very long search for the most perfect front door for the home that my husband & I are restoring, I found Rustica! We have always love the 4' wide California style doors and this is hard to find in Texas! Rustic has a very user friendly website! And Amy at Rustica helped me build the most Awe...

Read full review

S
Sandi Steinfeld
Reviews 1
2019-01-09 06:41

Beware of the fine print. The doors are oversize...

Beware of the fine print. The doors are oversized and will not be delivered to your address. You must make arrangements to pick up your purchase from their shipping hub. I called customer service about my problem and did not received any help. I was just told you agreed to this in the fine pri...

Read full review

M
Monica Rodman
Reviews 1
2019-01-06 22:34

My parents bought this barn door unfinished, over ...

My parents bought this barn door unfinished, over $1000 after 4-5 months it fell apart. They have no warranty on an unfinished door, even though we followed their instructions to stain and seal right away. Their only offer is for us to buy another finished door at 50% off. Can you trust the workman...

Read full review

View all reviews on Trustburn