Ron Bouchard's Auto Stores

4.8 · 111 reviews
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Rell Rell L
Reviews 1
2020-10-20 08:30

My first experience was not good at all . But now ...

My first experience was not good at all . But now I can truly say hands down they have really made all my other experiences great, very satisfied with how I ve been treated. I ve purchased a few vehicles from them and every experience has been great with no problems at all. I want to say thanks you ...

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Krystle Govoni
Reviews 1
2020-10-19 21:43

I went here after having an AWFUL experience at Bo...

I went here after having an AWFUL experience at Boch Honda West. This place eas GREAT. Nate and Tom were both awesome and made sure I did not have anything but a positive experience. I know the industry a little and they were honest and helpful, very unlike the aforementioned Boch. Nate came right o...

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Marty Clark
Reviews 1
2020-10-09 23:00

My experience with buying a used vehicle from Ron ...

My experience with buying a used vehicle from Ron Bouchard was pretty quick . We went in and met with Frank Brown who showed us a 2011 CR-V that we saw on line. It is almost fully loaded with leather seats and very clean the car runs great and the ride is smooth for a 10 auto season old car. We too...

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IMGAY AndlikeDong
Reviews 1
2020-10-06 14:53

Frank and the Honda staff have been nothing but wo...

Frank and the Honda staff have been nothing but wonderful to me, after having a headache due to another dealership that for 2 months kept pushing me around frank and his team really pulled through, and in a lot short amount of time! I really recommend anyone who needs a car and especially people who...

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Ricardo Sanchez
Reviews 1
2020-10-03 21:53

I recently visited the store. For sometime I have ...

I recently visited the store. For sometime I have been considering a new van for my business. In one of my visits I was helped by Jeffret Duenas. Let me tell you this kid goes behond car selling. He truly cares about the person and helps to find what the customer needs. He took his time and really l...

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Emily Banelis
Reviews 1
2020-10-02 16:26

Jaimee Abrams took great care of me from start to ...

Jaimee Abrams took great care of me from start to finish on every detail. She was extremely knowledgeable, helpful and patient. I was impressed by the whole team. Jaimee, Wally, and Eddie made the process quick and easy. I took my new HR-V home that day.

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Daniel Jacobson
Reviews 1
2020-10-01 12:30

Great experience with Jason Sousa and entire team....

Great experience with Jason Sousa and entire team. Made me feel very comfortable in what is an otherwise painful process. Very professional, courteous, laid back. Spoke to a LOT of dealers in looking for a car and they were by far the best. I would definitely recommend.

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Emily Lorenzen
Reviews 1
2020-09-28 12:40

I brought in my 2016 Nissan Juke into the service ...

I brought in my 2016 Nissan Juke into the service department to get a tire replaced and I was given a Rogue as a loaner for a couple days. I loved it so much that when I went to pick up my Juke a few days later I decided to talk to a Salesperson about trading it in for a Rogue. David Belanger was am...

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Janice Butler
Reviews 1
2020-09-21 00:52

I can't say enough about our experience with Ron B...

I can't say enough about our experience with Ron Bouchard's Honda. They are the nicest set of people from salesmen/woman/finance guy to manager. Our gal Michelle Kennedy was extremely knowledgeable and so proficient. She answered all of our questions and then some.There are lots of great things to s...

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will iam
Reviews 1
2020-09-19 18:52

I had a great experience purchasing my new Honda C...

I had a great experience purchasing my new Honda Civic.
I was given a good deal on the car, in fact they beat other Honda
dealers offers. My salesman Carlos Gonzalez was very professional
and knowledgeable, he also kept me in the loop thru out the whole
process. Look him up for your next Honda p...

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John Clark
Reviews 1
2020-09-11 13:18

Previous reviews go to other addresses, so willing...

Previous reviews go to other addresses, so willing to review them on all the addresses, no problem. Don't appreciate being lied to about many things detailed in my other reviews. Owned car for over 5 years, good car, but still mad about Ron Bouchard and would never go there again for any reason. The...

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Zedeka Poldoian
Reviews 1
2020-09-06 20:42

I have been going to this dealership for all of my...

I have been going to this dealership for all of my maintenance for the past 5 years and have always gotten great service. This past weekend we bought our first car from them and it was another great experience. Working with Bob Brachel made the process easy. Bob really listened to what we were looki...

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Stephanie Pandiscio
Reviews 1
2020-08-26 16:37

Michelle was great to work with! She made the proc...

Michelle was great to work with! She made the process of re-leasing quick and easy while still making sure she answered all my questions. She also always takes extra time to explain all the details of my new car to make sure I am comfortable with all the new features. This is my 3 time leasing with...

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Mike Mattson
Reviews 1
2020-08-22 20:59

Though we began at The Honda Store, Jona took the ...

Though we began at The Honda Store, Jona took the time to show us other comparable brands/models (Nissan, Kia) at their onsite dealerships. Ultimately, we went with a Honda and the process from sales to finance was seamless. Jona even followed up to see if we had any questions and how we liked the v...

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Dan Connors
Reviews 1
2020-08-18 17:19

With little ones on the way, my family needed anot...

With little ones on the way, my family needed another vehicle and Frank was the one who got the job done for us. He was straight forward and energetic, even when there was a few errors with the final paperwork. (Nothing on Frank's end, potentially a database issue which is out of his control)

Thi...

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Ruddy J. Estrella
Reviews 1
2020-08-11 08:13

Purchased a truck from this wonderful business and...

Purchased a truck from this wonderful business and now wouldn t go anywhere else. Prompt, professional and hassle free. Highly recommend Ron Bouchard Honda Auto Store!! thanks you Franklyn Brown for your great service.
As a bonus their service department is top notch! ask for Joel Ortega

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Flor Maria Cintron
Reviews 1
2020-07-25 23:31

Best car buying experience! The entire Kia Team wa...

Best car buying experience! The entire Kia Team was great from the beginning. Dillon Hughes was AMAZING. He was friendly, courteous, knowledgeable, patient and not pushy. Dillon and the rest of the Kia Team made my vehicle purchase experience a pleasant one. I am VERY HAPPY with my 2020 Kia Forte GT...

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Jaana Savukoski
Reviews 1
2020-07-19 04:11

Thank-You to my really great salesman, Richard Lyo...

Thank-You to my really great salesman, Richard Lyons, Sales manager, Anthony Latorre & my very helpful service Guy, Dan Hochberg, for all your help when buying my great new 2019 Nissan Altima! I just love the car! I am so glad I can count on all of you when I buy the car there & all the great ser...

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Andrea Foti
Reviews 1
2020-07-18 23:19

I dreaded car shopping. I walked into the dealersh...

I dreaded car shopping. I walked into the dealership and was greeted by the front desk and they introduced me to Bob Brachel. He was the best, patient, open to listen, not pushy, and ready to provide a reasonable offer without the typical back and forth to the manager. Go in knowledge about what you...

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Rachael Messier
Reviews 1
2020-07-16 16:10

After going to other dealerships and being very un...

After going to other dealerships and being very unhappy with the sales service Franklyn was great to us at Bouchard's! We were in and out with a deal I was happy with, within an hour! Everything from the deal through car pick-up and getting a sticker was fast! Very happy we ended up going here.

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Fernando Guedes
Reviews 1
2020-07-14 21:21

Bought a new car there last week. Test drive was n...

Bought a new car there last week. Test drive was nice and Carlos was excellent, listened to what I wanted and made recommendations based off that. I bought a vehicle and picked it up the next day at the evening. I noticed a sidewall bubble in one of the tires that night and brought it to their atten...

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Paige Murray
Reviews 1
2020-07-11 13:43

Great experience at Ron Bouchard s Honda dealershi...

Great experience at Ron Bouchard s Honda dealership in Lancaster! Working with Greck all afternoon was a pleasure. He answered all my questions and had patience with me throughout the tedious process of choosing a vehicle. Would highly recommend purchasing a vehicle from this dealership.

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Derek Delanski
Reviews 1
2020-07-09 14:48

Great people and easy to purchase here! They went...

Great people and easy to purchase here! They went above and beyond to make things easy with my busy schedule (hospital work). I'd buy from Andy and the team again next time I'm looking........hopefully a GTR if I'm lucky. LOL

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Catherine burgess
Reviews 1
2020-07-06 11:57

I recently purchased a new 2020 Rogue Sport. My sa...

I recently purchased a new 2020 Rogue Sport. My salesman, Andy Cooksey, was honest and fair and worked hard with the sales manager to make my car buying experience relaxing and enjoyable. I truly appreciate being treated with respect and Andy helping to make my experience a positive and enjoyable on...

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Lindsey Conti
Reviews 1
2020-06-27 12:52

Let me start off by saying that I was against buyi...

Let me start off by saying that I was against buying a Nissan, even though all my previous vehicles were Nissans. Not because they are bad cars. I loved each and everyone of them. BUT, the last car I had purchased came with a not so great experience from Marlboro Nissan. I ended up at Ron Bouchards ...

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Carol Benson
Reviews 1
2020-06-25 21:26

Carlos was very helpful with the purchase of my Ho...

Carlos was very helpful with the purchase of my Honda Pilot. He was very patient and had no problem answering my many questions. I really believe the purchase of my Pilot was made easier and less stressful due to Carlos.
I appreciate the fact that I never felt pressured to make the purchase.
Tha...

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Sam Hanson
Reviews 1
2020-06-21 18:32

I was in desperate need for a car and all roads le...

I was in desperate need for a car and all roads led to Ron Bouchard s! Everyone who I know who has gotten a car from them had nothing but good things to say about the staff. Not on single person I asked had anything bad to say about them. However, when asked about other Nissan dealerships in the are...

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Krystal Trainque
Reviews 1
2020-06-14 05:44

I just bought my first car from Andy Cooksey at Ro...

I just bought my first car from Andy Cooksey at Ron Bouchard Nissan in Lancaster and it was the best experience I could have had I bought my car on Wednesday and had it by Thursday and it was such a simple process. Ray In finance was great he was so easy to work with and super nice through the whole...

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Linda Oldach
Reviews 1
2020-06-14 02:26

We are repeat customers and have had great experie...

We are repeat customers and have had great experiences with Michelle Kennedy and also members of the maintenance department. They have provided professional and timely service, going out of the way to make sure their customers are well cared for. We will be back.

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Sheila Pisani
Reviews 1
2020-06-14 01:46

I have been looking for cars for a while. Thanks t...

I have been looking for cars for a while. Thanks to my son, he found a beautiful silver Nissan Rogue SV for me. My salesperson was Samantha Hobby. She was the most wonderful person to work with. I never felt pressured as I have found some male car salesmen to be. She was knowledgeable, courteous and...

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William Lowe
Reviews 1
2020-06-07 13:11

I recently purchased a new Rogue SL for my wife. I...

I recently purchased a new Rogue SL for my wife. I tried to purchase a new vehicle in SW Florida in the Naples/Fort Myers area. The local dealers made it impossible to get a competitive cash/no trade deal. I had purchased a 2016 Rogue SL from Bouchard Nissan which we still own but stays in MA. I dec...

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Nicholas Miranda
Reviews 1
2020-05-23 07:50

Austin McCarthy is great. He was extremely knowled...

Austin McCarthy is great. He was extremely knowledgeable about the car I bought and showed me how to use options I didn't know about. It was a no hassle situation dealing with him and this dealership. Keep up the good work. I know I'll be back when it's time for a new car. Thank You Austin

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Amanda Tocci
Reviews 1
2020-05-15 22:37

We bought a 2019 Nissan Rogue from Joe Flagg about...

We bought a 2019 Nissan Rogue from Joe Flagg about a week ago at Ron Bouchard Nissan. It was the easiest car buying experience we have ever had. The best part was that Joe is down to earth and was not pushy like other salesmen we have dealt with in the past. We would recommend anyone go in to see hi...

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Bershgal Atique
Reviews 1
2020-05-11 00:11

I worked with Christian Coleman. He is one of the ...

I worked with Christian Coleman. He is one of the best salesman I have met. I would suggest that if you're looking for a Nissan, there is no better place to get from than Ron Bouchard. Just walk in and ask for Christian and he will do his best to facilitate you.

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Serena Peeters
Reviews 1
2020-05-03 08:09

I unexpectedly needed a new car suddenly when mine...

I unexpectedly needed a new car suddenly when mine was totalled, and Luis was super helpful with my purchase of a new Honda HR-V. I came in last minute and didn't have an official appointment and he jumped right in to help me and get me in a car to test drive. He made the process as smooth for me as...

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Jamie Eichelberger
Reviews 1
2020-04-28 23:43

Still dealing with leftover bills that I was told ...

Still dealing with leftover bills that I was told when I signed lease papers that there was ABSOLUTELY NOTHING LEFT ON IT! I SAID NOTHING NO TAXES ETC.. THEY STATED NO IT IS ALL DONE. NO THERE IS 191.00 BILL on my credit score. Now my lights still are not working I now have it on video, and ther...

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Alex Yawor
Reviews 1
2020-04-24 14:26

I recently had the pleasure of purchasing a new CR...

I recently had the pleasure of purchasing a new CRV at the Honda Store in Lancaster. From the moment I entered the showroom I was treated in a friendly manner. I met with Luis R. and he was great. No pressure, very professional, friendly, and most of all, he was extremely knowledgeable about the ve...

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Bob Crockett
Reviews 1
2020-04-22 08:38

I had a really good experience with Samantha Hobby...

I had a really good experience with Samantha Hobby at Ron Bouchard's Nissan dealership in Lancaster. I knew I would be treated well because I've owned another Ron Bouchard car (from his Acura store in Auburn) and loved the car and the way I was treated for many years. My husband and I were greeted p...

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Steve Meoli
Reviews 1
2020-04-10 00:19

I recently purchased a 2020 Pathfinder SV Rock Cre...

I recently purchased a 2020 Pathfinder SV Rock Creek vehicle from Ron Bouchard Nissan in Lancaster, MA. I would highly recommend this dealership and working with Andy Cooksey, my sales agent. Andy was professional and very helpful in expediting the purchase process. He answered my questions and spen...

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Peter vonSneidern
Reviews 1
2020-04-07 22:01

Friendly staff and comfortable experience. We di...

Friendly staff and comfortable experience. We didn't feel pressured to buy more than we wanted. Greck Rosado was our salesperson and he was easy to deal with. I think we got a fair deal and would highly recommend this dealership.

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Micaela Burgwinkel
Reviews 1
2020-04-06 18:15

I worked with Carlos Gonzalez for purchasing my Ho...

I worked with Carlos Gonzalez for purchasing my Honda CR-V. Carlos truly made the entire process as easy as can be from start to finish. Carlos was very professional, not intimidating and very personable. His product knowledge can t be beat as he knows every detail, every bell and whistle about eve...

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James Normington
Reviews 1
2020-03-28 05:56

It was a great experience buying from you. Richard...

It was a great experience buying from you. Richard was a good old fashioned salesman. Nothing was too much trouble and he didn't keep us hanging around and was very respectful of our time. There was no endless "backwards and forwards" on the price unlike other dealerships we have been to in the pas...

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Mark Abel
Reviews 1
2020-03-13 06:47

Casey was my sales and leasing consultant and he m...

Casey was my sales and leasing consultant and he made the whole experience tremendous. We tested a few cars and discussed the pros and cons of each. He was not pushy at all. In fact, his honesty was a big part of why I chose to buy from Ron Bouchard. I had a hiccup with my auto insurance and they sm...

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Robert Seawright
Reviews 1
2020-03-12 21:21

Ashley Caley was nice but ill inform, she informed...

Ashley Caley was nice but ill inform, she informed me that 2 used Kia Sportage S was available and sent me a site to view them and others Sportage. I showed up to the dealership a few hours later and was informed by Jason Sousa (Salesman) that they no longer has those SUV and that Ashley don't know ...

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Jonathan Allen
Reviews 1
2020-03-10 02:10

My experience at Ron Bouchard's was the best. They...

My experience at Ron Bouchard's was the best. They are patient, understanding, and they also are straight to the point and make sure that you are their priority. The end results match their promises. Their finance team is incredible, and their sales team are the best. Couldn't recommend them enough!

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Josiah Sansone
Reviews 1
2020-03-04 11:02

Great dealership, very friendly and helpful folks....

Great dealership, very friendly and helpful folks. Luis was great and answered all our questions, responded to texts quickly and helped us get through the car buying process as smoothly as possible. No haggling and always very honest and up front. Definitely would come back if we need another veh...

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olivia bell
Reviews 1
2020-02-27 01:27

I cannot find a single flaw with this dealership! ...

I cannot find a single flaw with this dealership! Working with Lawrence was such a good experience. Prior to even meeting him he called me to introduce himself and had the car already cleaned off and in front of the Honda dealership ready for me to test drive. He helped me through the whole process ...

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Erin Beyer
Reviews 1
2020-02-22 09:06

I definitely recommend going here! It was my first...

I definitely recommend going here! It was my first time buying a car and my salesman, Brett C., was great with helping and explaining everything to me. He took the time to go over everything about the car with me and any questions I had were answered thoroughly. It wasn't a hassle or stressful and I...

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Christina Autumn Dore
Reviews 1
2020-02-19 11:04

Sarah Handy of Kia is the most knowledgeable, acco...

Sarah Handy of Kia is the most knowledgeable, accommodating, and fun salesperson we ve had in buying cars for 20 years. She knows cars well and made us feel right at home, which is unusual to say about a car dealership! If you are thinking at all about a Kia, definitely go to Sarah Handy.

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John Bell
Reviews 1
2020-02-19 04:46

We worked with Casey to purchase a 2019 Insight. H...

We worked with Casey to purchase a 2019 Insight. He and the sales team worked extra hard to get us the color we wanted by coordinating with another New England area dealer. We also negotiated very favorable price. There were a few minor communications issues after we agreed on the sale, but overall ...

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Andrew Lagarde
Reviews 1
2020-02-17 23:37

Right from the beginning we felt welcomed, but not...

Right from the beginning we felt welcomed, but not preyed upon. Our sales person (Casey) was attentive and knowledgeable. He helped us find the right vehicle (Honda Pilot), and find financing to make it happen. We never felt rushed or pressured. I would absolutely recommend Ron Bouchard Honda to ...

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Shinta Koroh
Reviews 1
2020-02-12 19:55

This is the second time I purchased a Honda from M...

This is the second time I purchased a Honda from Michelle K. She knows what I am looking for in the car and has a good knowledge of the car and she made the process very easy and comfortable. Didn t feel pressure to make a decision. I would highly recommend this dealership. Thank you Michelle !

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Michelle Fohlin
Reviews 1
2020-02-10 03:09

If you re in the market for a new Kia, I highly re...

If you re in the market for a new Kia, I highly recommend you checking out Ron Bouchard s. The process to get my new Telluride was the easiest I ve ever experienced with car buying and Andres Marquez was the best! I d give him more stars if I could they were all so helpful here!

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Lena Ferrarini
Reviews 1
2020-02-07 08:01

I literally went and talked to Richard about a use...

I literally went and talked to Richard about a used vehicle and I left there with a brand new one. Exceptional service.i was very pleased and I love my new car. It's almost like they knew what car would fit me. I highly recommend Ron bouchards. If anyone is looking for a new car, go on down. Rich...

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Melissa Gordon
Reviews 1
2020-02-06 07:48

I had a good interaction working with Richard. Wen...

I had a good interaction working with Richard. Went in knowing exactly the model I wanted and the exact features I wanted. He didn't try to sell me any other models or colors than the one I knew very clearly I wanted. The only thing he didn't go over with me about the model I selected was the interi...

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Donna Casey
Reviews 1
2020-02-03 18:14

This was our second time leasing a Nissan Rogue fr...

This was our second time leasing a Nissan Rogue from Ron Bouchard s Nissan. Victor Febo was our salesperson. Victor was very polite and a professional salesperson who gave us excellent customer service. We never felt rushed and Victor was very thorough in explaining every detail of the car. This...

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