RIAS

3.2 · 39 reviews
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T
Tammy
Reviews 1
2020-08-02 02:38

I never needed to make a claim, so can't comment o...

I never needed to make a claim, so can't comment on their claims process. My insurance was due for renewal I tried to get a quote for a different car in my online account with them, but it wasnt allowing me to get the quote online. I found another insurer and tried to cancel my policy with RIAS, But...

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E
Emma Allen
Reviews 1
2020-07-20 21:11

Cancelled my insurance policy as my NCB didn t hav...

Cancelled my insurance policy as my NCB didn t have the same registration wasn t the same as the insured car, I don t know what happens if you purchase a new car which would have a different number plate, as they never responded to my email and almost 3 weeks later still waiting for money to be refu...

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J
Jay Jay
Reviews 1
2020-07-17 20:11

Everything was fine until renewal currently paying...

Everything was fine until renewal currently paying 150 a month just had my renewal with an extra years no claims so 7 years no claims bonus and they now want 240 pound a month I'm 32 years old with 7 years no claims. That is redicoluse I'm not going to be paying that. I then go online and get some q...

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K
KKSD IIIV
Reviews 1
2020-06-24 03:43

Cancelled policy whilst on holiday,no communicatio...

Cancelled policy whilst on holiday,no communication received..pulled over and stopped by police un-insured.

My experience was poor and now I have a serious penalty and my car impounded,despite this I had still paid up to date,I seriously question reasons for cancelling abruptly and would advise a...

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L
Lucy Dowling
Reviews 1
2020-05-04 06:55

Helpful agent and a very significantly lower insur...

Helpful agent and a very significantly lower insurance premium than my automatic renewal premium quote. They fuss less about the flood details than other insurers, e.g. if you home was flooded more than 3 yrs ago, no further questions.

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A
Andy P
Reviews 1
2020-04-17 07:50

Stay away! Over assertive and unethical. Took mone...

Stay away! Over assertive and unethical. Took money from our bank account for a second years insurance with no correspondence at all. Apparently it is a rolling agreement so they will do this Year on Year unless you cancel. Customers are supposed to log on to the online portal where all the inform...

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M
Matt Dawson
Reviews 1
2020-04-15 01:57

STAY AWAY - took out a new policy with this compan...

STAY AWAY - took out a new policy with this company , after being out of the country for a while I returned to a letter telling me that my policy had been cancelled due to incorrect documentation, after uploading proof of my no claims , I was told it wasn t relevant because it was for a car with a d...

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A
andrew doherty
Reviews 1
2020-04-09 21:35

unfortunately can't leave 0 stars.. Despite the de...

unfortunately can't leave 0 stars.. Despite the description of my previous claims, they decided not to quote me (another Insurance Company ruled by computers instead of using some plain common sense). Looks like I dodged a bullet anyway!!

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H
Harry Dickinson
Reviews 1
2020-03-19 14:06

You may think I'm a mad customer, and you're right...

You may think I'm a mad customer, and you're right, I am, so if you have any sense you will not insure with this company. You only need to read the bad reviews to understand how they treat their customers. Good reviews are probably for mugs that just joined and got a fair price. Just wait until you ...

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A
Ajaz D
Reviews 1
2020-02-05 08:58

Be careful. seems like a small outfit with little ...

Be careful. seems like a small outfit with little experience in customer service. my Sister had an accident and they resolved the claim without even asking her about it. settled it as a 50:50 and just sent a cheque out from nowhere refunding half the excess. no explanations to what the claim was, ho...

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R
Robert Styles
Reviews 1
2020-01-18 19:09

I was able to obtain an excellent quote for car in...

I was able to obtain an excellent quote for car insurance and to sign up with the minimum of fuss. Everything was clearly explained and I was able to tailor my cover to meet my exact requirements. As regards my quotation, it was much more reasonable than the renewal price I had received from my exis...

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