Hannah Schriever
Very Misleading. We were told that we didn t have ...
Very Misleading. We were told that we didn t have to pay for any equipment or installation-only the monthly service. The technician came to install and was very pleasant, but he was at our house for 5 hours!! Around hour 4 he gave me a quote for $1400+ and I was very alarmed as we had been told we didn t have to pay for the equipment....things went south fast and the technician became very rude and I became very uncomfortable having him in my home without my husband. I told him I didn t want the equipment and he installed anyway only for us to cancel the next morning. Came back out to uninstall and didn t say a word, making me more uncomfortable in my own home. It is all a rabbit hole of sales gimmicks and unprofessionalism.