what a joke these people are. i have tried to do business with them on numerous occasions. they can't even answer the phone or return phone calls. i found someone else who wanted to help.
they don't even deserve a full star. this place is slow and they never answer their phones.
Called asking for my child under 10 years old told me they had a prescription for her (there is no prescription just sales)since I never used them I asked them how they got her medical information her dr had given them her information with out my permission told me they were faxing everything to her...
Resource Medical gave me great service. They are so easy to work with and very knowledgeable.
This is the company for you if you enjoy endlessly waiting on hold for customer service and to reorder supplies. It has been much easier to order supplies through Amazon. In some cases it is even less expensive to pay full Amazon price than my insurance co pay when ordering through Resource. I do no...
They were responsive to our needs for my Mother's care. However, we had constant billing issues. They always were solved.
They would lie say they didn't get the Drs orders the Dr would have to call them again and I would have to stay on them.
This is a horible horible horible company to get medical supplies from you never get your medical supplies and they say that they sent them out and you never receive them every time I ask for supplies a month later I call and all they tell me is that they were shipped the customer service is horribl...
Don't waste your time with this Company. I have been trying to get supplies shipped for almost 2 months. I have called multiple times and was told the order was being processed and I should have the supplies in a week. I still don't have my supplies and not sure they will ever arrive?
Extremely rude customer service. Buying Cpap supplies through Amazon has been WAY easier and don't have to deal with rude people that way either.
I have been dealing with Resource Medical for many years and I must say I threatened to go somewhere else several time because of their poor service . Today I visited them to receive a replacement BiPAP machine and their technician, Kerry, that gave me the orientation on the new machine was thorou...
I dealt with Ms. Stacy Jackson, and she is just great. She explained everything to me in great detail and every time I call (which it is a lot) she returns my call the same day and answers me very quickly. She even calls, emails or text in the late evening and on weekends. The company and Ms. Jackso...
Worst service I've ever had. They never return your calls and have been trying to get my CPAP machine fixed in almost 2 months.
I got a bill from two years after the fact. I got a call one day from a company for a bill for Resource Medical Group. I said I haven't been there in two years. The caller asked how I wanted to pay right then or later and I said I'm going to call Resource Medical Group.I . So then I call Resource M...
Horrible experience. Would not return calls asking for status. When did reach rep was given conflicting reasons as to why no progress on DME. When asked questions was not given direct answers!! It was like I was being read a script. Strange experience! Wasted almost 2 weeks and now having to star...
Jennifer helped me with my cpap machine and she was wonderful. She was very professional and patient with me. I would highly recommend this company. I have used them for many years and have been very pleased.
This company is horrible. I went here because my doctor referred me. But, I will not go back. I tried to order supplies for almost six weeks. Phone calls were not returned. When I finally reached customer service, the operator was rude and unhelpful. I will go without supplies before I use this...
Great company, cares about the patients and works hard to keep the patients and referrals satisfied.
Ordered supplies on several occasions and was missing supplies multiple times according to the packing list provided. When contacting there office, they said they would investigate the matter...which they never did.
Don't answer phone. Don't return messages. Seemingly don't want your money.
One of the BEST home medical/Respiratory companies I have ever had the pleasure of working for as a Registered Respiratory Therapist!
This company seems to specialize in "creative accounting principles." They say I owe a deductible for February, even though it never show up on any of my previous bills. I wasn't aware of the charge until I called last week. Furthermore, some of the girls (like Megan) are rude and make up things as ...
Greta helped my friend so much when he was waiting for a COVID-19 delay on a sleep study to be ordered by his neurologist. She quickly assessed the problem and found parts to fix his machine and explained how he could get set up for ongoing care. She was attentive, knowledgeable, and caring. We high...